Demand Planner - Westville at Boxer Superstores

Minimum Requirements:

• Diploma /Degree in Supply Chain Management
• 2 - 5 years’ experience (dependent on seniority of the role)
• FMCG demand planning experience advantageous
• Internal stakeholder engagement spanning across Head office buyers, Stores, DCs
• External stakeholder engagement with Suppliers, suppliers KAMS, supplier reps, supplier distribution centers, third party distributors, transporters
• Solid systems knowledge – MS Office Suite, WMS
• Exceptional analytical skills and attention to detail
• Strong knowledge of demand forecasting methodologies and tools
• Proficient in inventory management and replenishment strategies

Duties and Responsibilities

Duties include, but not limited to:

DEMAND PLANNER - GENERIC 

• Collaborate with cross-functional teams to develop accurate demand forecasts for various retail product categories
• Monitor and analyse market trends, historical sales data, and customer insights to optimize demand planning processes
• Conduct regular demand reviews with suppliers, KAMs, and other external stakeholders to align demand and supply plans
• Maintain strong relationships with suppliers, ensuring timely and accurate information exchange
• Coordinate with supplier distribution centres and third-party distributors to ensure efficient inventory management and order fulfilment
• Work closely with transporters to optimize transportation routes and minimize lead times
• Continuously improve demand planning processes by identifying areas for enhancement and implementing best practices
• Monitor key performance indicators (KPIs) to evaluate demand planning accuracy and identify opportunities for improvement

DEMAND PLANNER - OUTBOUND SPECIFIC

• Promotional lines forecast- Promotional lines sales at stores
• Monitor store stock position -Promotional lines and out of stocks at stores
• Manage new store order fulfillment
• Maintain DC help desk and track queries until resolution
• Collaboration with store managers and regional managers on planning
• Allocation of stock to stores-collaboration with supply chain , buyers, transport , inbound planners to ensure stock in store
• Monitor store replenishment and stock requests
• Check back orders and highlight no/cross picks

DEMAND PLANNER - INBOUND SPECIFIC

• Managing in stock position
• Managing stock levels
• Managing discontinued, suspended and slow moving lines
• Monitoring supplier strike rates as per delivery schedule
• Supplier interactions( returns & uplifts)
• Forecasting demand for peaks and promotions
• Placing of Cycle orders with suppliers
• Ensuring allowances and efficiencies are received
• Highlight stock adjustments ( shrinkage to DC operations)
• Damages vs swell allowance
• Highlight ranging issues to range department