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Since April 2007, Tenacity Financial Services has been one of the supporting services for the Pepkor Group, providing private label credit cards to retailers within the group. Our credit programmes are highly regarded for their simple pricing structures, quick time to market, and ongoing professional support. We currently operate in South Africa, Namibia,...
Description
The Collections Department Manager (CDM) will endeavour to increase Tenacity’s profitability by operating within the guidelines and requirements of our Credit and Collections Policy and the National Credit Regulations as stipulated by the National Credit Act and the Debt Collectors Act. The CDM will be responsible to maintain appropriate agreed delinquency and charge-off levels, and make adjustments to strategy and processes to ensure that the credit book remains within the constraints of what is agreed on an annual basis at executive level. In addition, the CDM is responsible for the development of staff that creates an environment to help motivate the Collections Teams to optimize their performance and professional growth.
Requirements
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