Depot Controller - Witbank at RCL Foods

Job Description    
At RCL FOODS we see & do things differently - we think bigger, work smarter, and collectively work as a team towards achieving our ambition; more food to more people, more often!

• The RCL FOODS Talent Team is currently looking for a dynamic and responsible Depot Controller to join our Baking operation in Witbank. The incumbent will be responsible for managing and maintaining the fleet and the transport team in the depot, thereby ensuring that productivity and performance are maximized along with controlling the inbound and outbound processes and stock handling in order to maintain efficiencies within the depot warehouse.

Minimum Requirements    

• A 3 year Tertiary Qualification in Supply Chain/Logistics/Fleet Management/Warehouse Management/Business Management
• Valid Code EB drivers' license
• A minimum of 3 years' experience as a People Leader, managing a team
• Must have at least 5 years' experience in an FMCG Logistics/Warehousing environment
• SAP system knowledge & experience will be an added advantage

Duties & Responsibilities    
Inbound Control

• Control the inbound process by receiving products in good condition.
• Manage the capturing of stock on the SAP system to ensure that goods are controlled and easily identified.
• Ensure the product is allocated to the right bin in order to facilitate ease of access and convenience as and when required.
• Activate internal material movement, incorporating order placement; product picking; and movement to truck for dispatch.
• Monitor product shelf life in order to ensure the product has not expired, using the FIFO (first in, first out) system.

Outbound Control

• Control the functions of outbound, ensuring products are dispatched out to customer.
• Ensure that all orders leave the warehouse correctly packed and damage free.
• Ensure all invoicing has been completed accurately and correct where necessary.
• Manage and facilitate the process of loading goods onto trucks and ensure all products are sealed for transport to customers.

Customer Liaison

• Deal with issues around damaged stock or stock shortages.
• Check that details on invoices coincide with those on the orders.
• Notify customers should any transport incident have a likely impact on delivery.
• Schedule customer deliveries according to the time window process.
• Verify orders and liaise with customers on point of receiving, making use of the SAP System.

Stock Control

• Ensure stock is in the right location through the management of daily cyclic counts.
• Ensure staff are properly rotating stock (where it does not go to the pick face but to the back-up location)
• Monitor production and expiry dates on all inbound and outbound products.
• Track inbound/outbound damage trends, establish root causes and take the appropriate corrective action.
• Ensure cyclic counts are conducted prior to stock takes.
• Ensure frozen stock is kept in the appropriate frozen and/or chilled state.
• Prepare for and initiate monthly stock takes, ensuring that the entire process is completed within specified time frames.

Warehouse Maintenance Management
Manage and monitor the condition of the warehouse ensuring that:
-the warehouse is kept clean.
-damaged goods are dealt with according to SoP.
-lighting is adequate and doors open and close easily.
-areas in need of attention are reported to the Maintenance Manager.
-all bin allocations are clear from any damaged pallets.
-all forklifts are in good working conditions

Fleet Control

• Manage the daily schedule.
• Check that a job card has been allocated to work and that the driver has managed to complete the form correctly.
• Ensure that drivers complete the checklist every morning and afternoon to establish if there are any defaults.
• Request complaints and difficulties for the day and take the appropriate action.

Monitor transport performance against benchmarks by obtaining vehicle exception reports from the tracking department as a means of monitoring drivers’ conduct and vehicle performance such as:

-speeding
-excessive revving or braking
-backdoor standing time
-yard delays.

• Take the necessary disciplinary action depending on the particular instance or trend.
• Build a culture of asset care through counselling discussions with staff, particularly drivers.
• Consolidate, on an ongoing basis, accident/incident reports that display each
• driver’s conduct and make appropriate decisions on the sanction depending on the severity of the incident.
• Conduct physical checks on vehicles, identify areas that require attention and take the necessary action to resolve any issues.
• Analyse the details on the monthly vehicle inspection sheets and take the necessary action.
• Record the specific details of maintenance and repair requirements for each vehicle and send that detail to the workshop indicating the dates when vehicles will be required.
• Report daily to the Logistics Manager on the trucks, indicating trucks that have been booked off.
• Providing reasons for why trucks are not being utilized and when they are expected to be in use again.
• Reconcile hired trucks kilometres to supplier shipments on a daily basis.
• Ensure that all vehicles are used optimally by checking that they are loaded to capacity and updated on the Vehicle Utilization Report on a daily basis.
• Complete a daily Casuals Report indicating reasons why ad hoc casuals were used.
• Monitor daily overtime on the BLICK system for drivers, van assistants, supervisors and refrigeration mechanics.
• Manage routes ensuring that time is optimised for each delivery.
• Keep diesel documents on a daily basis ensuring that they are reconciled to the Vector statement(s).
• Ensure that all traffic fines have been paid correctly and promptly.
• Control fuel-related issues regarding hired and Vector trucks.

Compliance Control

• Handle proxy responsibilities.
• Ensure that all drivers have valid driver’s licences and PDP’s.
• Ensure all staff members comply with health and safety requirements.
• Investigate and report on all injuries on duty (IOD’s).
• Implement safe working procedures.
• Verify temperature for the entire warehouse by analysing the temperature worksheet.
• Ensure staff understands and comply with the standards set by ISO 22 000 and HACCP.
• Certify that a new load always enters a clean and well-maintained vehicle highlighting the significance of quality.

Security Control

• Investigate hijacking incidents to establish whether or not they are genuine cases.
• Ensure that all stock leaves the warehouse with proper documentation.
• Ensure cameras are focused on risk areas such as entry and exit points and on staff activity/inactivity to ensure staff are appropriately utilised and productive.
• Issue stock counts on key lines on a daily basis and analyse results.
• Ensure that security staff check staff leaving for tea and lunch breaks.
• Ensure all trucks leaving the warehouse are sealed and recorded in a sealed register.
• Check the seals on warehouse doors on a daily basis.

Team Supervision

• Train staff on the Standard Operating Procedures that serve to guide their approach to work.
• Implement the Standard Operating Procedures through consistent application and communication.
• Ensure that staff understand the procedures and sign off the relevant documents.
• Conduct monthly meetings with staff in order to ascertain problems encountered and resolve associated issues.
• Manage staff performance in order to establish opportunities for development and harness strengths.
• Measure staff performance on a soft point system that includes punctuality and wearing the required uniforms, among others.
• Monitor staff using the hard point system that includes areas such as cash work; product shortages; handling of the track and accidents, among others.
• Report the consolidated performance and measurement analysis on staff notice boards.
• Deal with staff problems through one-on-one discussion striving to get to the root cause of problems.
• Manage casual staff by inducting them into the culture and clearly communicating rules to be followed.