The Lindt & Sprüngli Group - premium chocolate for more than 175 years
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During 175 years of Lindt & Sprüngli's existence, i... read moret has become known as one of the most innovative and creative companies making premium chocolate.
The beginnings of Lindt & Sprüngli are in 1845, when father and son for the first time manufactured solid chocolate in their small confectionery Sprüngli & Son, at that time yet a partnership. Since then, the company has gone through many different eras, but the entrepreneurial spirit and passion for making chocolate that drove both the Sprüngli family as well as Rodolphe Lindt, when he invented the first truly melting chocolate and later on sold his business to Sprüngli, are still alive.
Today, quality chocolate products by Lindt & Sprüngli are made at 12 own production sites in Europe and the USA. They are distributed by 32 subsidiary companies and branch offices, in more than 500 own stores, and also via a comprehensive network of more than 100 independent distributors around the globe. With more than 14,000 employees, the Lindt & Sprüngli Group reported sales of CHF 4.97 billion in 2022.
Website
http://www.lindt-spruengli.com/
Key Responsibilities
Assist in Production of Fresh line products for the store
Assist in the facilitation of the Lindt Difference introduction to interested customers
Assist with making sure
Store Operations:
Management of the daily operations of Lindt retail Boutique
Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelin
Key Responsibilities
Demonstrates leadership amongst peers by demonstrating personal customer service and selling skills, participating and being fully engaged with the team
Supervise employee
Key Responsibilities
Build and maintain sound business relationship with:
Fellow Finance Team
Other departments and senior management; and
3rd Parties (SARS,
Position Purpose
To be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional customer service and achieve sales goals.
Customer Serv
Position Purpose
To be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional customer service and achieve sales goals.
Customer Serv
Position Purpose
To be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional customer service and achieve sales goals.
Customer Serv
Store Operations:
Assist with the daily operations of Lindt retail Boutique
Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines
Key Responsibilities
Demonstrates leadership amongst peers by demonstrating personal customer service and selling skills, participating and being fully engaged with the team
Supervise employee
Position Purpose
To be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional customer service and achieve sales goals.
Customer Serv
Position Purpose
To be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional customer service and achieve sales goals.
Customer Service a
Key Responsibilities
Achieve monthly, quarterly & yearly Sales budgets
Ensuring that expense budgets as set are not exceeded
Ensure that all expected call rate of ±8 calls per day
Key Responsibilities
Demonstrates leadership amongst peers by demonstrating personal customer service and selling skills, participating and being fully engaged with the team
Supervise employee
Store Operations:
Assist with the daily operations of Lindt retail Boutique
Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines
Customer Service and Sales
Deliver exceptional customer service at all times, across all sections of the Chocolate Shop and over the phone
Greeting all customers, “Welcome to Lindt&rdquo
Position Purpose
To be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional customer service and achieve sales goals.
Customer Serv
Key Responsibilities
Shopper & Category Insights Leadership
Lead initiatives from development to completion, aligning with Lindt’s category vision and driving shopper conversion.
Key Responsibilities
Category analysis, insight and reporting
Ongoing analysis and interpretation of key account level and channel level data from retailer systems and market data
