The Lindt & Sprüngli Group - premium chocolate for more than 175 years
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During 175 years of Lindt & Sprüngli's existence, i... read moret has become known as one of the most innovative and creative companies making premium chocolate.
The beginnings of Lindt & Sprüngli are in 1845, when father and son for the first time manufactured solid chocolate in their small confectionery Sprüngli & Son, at that time yet a partnership. Since then, the company has gone through many different eras, but the entrepreneurial spirit and passion for making chocolate that drove both the Sprüngli family as well as Rodolphe Lindt, when he invented the first truly melting chocolate and later on sold his business to Sprüngli, are still alive.
Today, quality chocolate products by Lindt & Sprüngli are made at 12 own production sites in Europe and the USA. They are distributed by 32 subsidiary companies and branch offices, in more than 500 own stores, and also via a comprehensive network of more than 100 independent distributors around the globe. With more than 14,000 employees, the Lindt & Sprüngli Group reported sales of CHF 4.97 billion in 2022.
Website
http://www.lindt-spruengli.com/
Position Purpose
To be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional customer service and achieve sales goals.
Customer Serv
Key Responsibilities
Demonstrates leadership amongst peers by demonstrating personal customer service and selling skills, participating and being fully engaged with the team
Supervise employee
Position Purpose
To uphold the integrity and promote the image of Lindt by managing day-to-day operations of the Lindt Retail Boutique. To work closely with the staff members, Retail Manag
Position Purpose
To be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional customer service and achieve sales goals.
Customer Serv
WHO IS OUR TARGET GROUP?
Completed relevant Bachelor / Master’s Degree or equivalent
3-5 years of brand marketing experience in a junior position in a leading FMCG company
Team player
Key Responsibilities
Strategic Leadership
Define and execute the overall Category, Customer, and RGM strategy in line with corporate and brand objectives.
Drive collaboration between Market
Key Responsibilities
Achieve monthly, quarterly & yearly Sales budgets
Ensuring that expense budgets as set are not exceeded
Ensure that all expected call rate of ±8 calls per day
Position Purpose
To be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional customer service and achieve sales goals.
Customer Serv
Store Operations:
Management of the daily operations of Lindt retail Boutique
Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelin
Key Responsibilities
Assist in Production of Fresh line products for the store
Assist in the facilitation of the Lindt Difference introduction to interested customers
Assist with making sure
Store Operations:
Management of the daily operations of Lindt retail Boutique
Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelin
Key Responsibilities
Demonstrates leadership amongst peers by demonstrating personal customer service and selling skills, participating and being fully engaged with the team
Supervise employee
Key Responsibilities
Build and maintain sound business relationship with:
Fellow Finance Team
Other departments and senior management; and
3rd Parties (SARS,
Position Purpose
To be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional customer service and achieve sales goals.
Customer Serv
Position Purpose
To be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional customer service and achieve sales goals.
Customer Serv
Position Purpose
To be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional customer service and achieve sales goals.
Customer Serv
Store Operations:
Assist with the daily operations of Lindt retail Boutique
Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines
Key Responsibilities
Demonstrates leadership amongst peers by demonstrating personal customer service and selling skills, participating and being fully engaged with the team
Supervise employee
