Credit Controller (6-Month Contract) at Lindt and Sprungli

Key Responsibilities

• Experience working with Spar, Shoprite and Pick n Pay as well as independent customers.
• Maintain debtor’s book to ensure that the debt status is accurate and latest.
• Maintain a professional work relationship with our customers.
• Ensure that invoices and statements are sent as per client contract requirements.
• Confirm with clients that they are in possession of all the relevant documentation.
• Solve outstanding debtor’s queries without delay.
• Monitor slow moving accounts to escalate to management so appropriate action can be taken.
• Follow up on outstanding debtors according to the agreed credit terms.
• Accurate updates on all accounts are to be provided to the Manager once a week, or as required.
• Ensure that Housekeeping is done on a weekly basis and that all payments received are allocated to the correct invoices/customer.
• Assist the Manager on ad-hoc tasks as per deadlines and work scope given by Manager.
• Process claims timeously and accurately, ensuring that backlog is not older than 2 weeks.
• Ensure that claims are managed across all accounts and liaise with Credit controllers on Invalid claims for paybacks to be driven with customers.
• Work in the framework of customer specifications ensuring that claims are managed in accordance with portal requirements. (Spar and Shoprite)
• Provide constructive feedback at meetings when required.
• Add value to the team to achieve company objectives.

Requirements

• Attention to detail and ensuring accuracy is a MUST.
• Computer literate: Excel is very important (MS Office, Excel)
• Analytical and numerical skills.
• Excellent communication and people skills (written and spoken)
• Experience in working with targets and strictly tight deadline driven.
• Self-motivated and output driven.
• Ability to be polite and compassionate without lacking confidence. Be able to cope under pressure.
• Planning, coordinating and prioritizing.
• A minimum of 5 years’ FMCG experience in Credit Control is advantageous.
• SAP experience is advantageous.
• Use tools and software available in the most effective way to complete day-to-day activities.
• Proactive attitude.