Deputy Director: Critical Infrastructure Programme at Department of Trade, Industry and Competition

Overview:

• To manage and administer the Critical Infrastructure Programme (CIP).

Mandatory requirements:

• A qualification at NQF level 7 as recognised by SAQA in Economics, Business  Administration, Financial Administration or related qualification. 3–5 years’ relevant managerial experience in Incentive Administration in both public or private sector environments.

Key requirements:

• Demonstrated experience in the evaluation of applications and claims within an incentive administration environment. Knowledge of relevant legislation and broader government economic policies, financial and operational risk reporting, and PFMA/Treasury Regulations. Proven ability to manage stakeholder relations, including applicants, financial institutions, service providers, and government departments. Strong analytical, problem-solving, planning and organising skills. Competence in project management, strategic management and computer literacy (Microsoft Office). Excellent communication (written and verbal), presentation, interpersonal and stakeholder management skills. Ability to manage human resources, budgets, and assets within a sub-directorate.

Duties:

• Application Evaluation and Processing. Manage and monitor the evaluation of applications, workflow processes, and compliance with programme guidelines. Conduct risk management, verify company information, and resolve audit queries. Interact with clients and conduct business site visits. Claims Administration: Oversee the receipt, assignment, monitoring, and quality assurance of claims. Ensure efficient and effective claims processing and reporting. Programme and Policy Management: Compile operational, risk, expenditure and performance reports. Monitor the implementation progress of approved projects to minimise contingent liabilities. Provide inputs to policy and guideline reviews. Stakeholder Management: Provide support and advice to applicants and external stakeholders on applications and claims. Implement customer care interventions and maintain regular communication with clients. Sub-Directorate Management: Manage financial and human resources within the sub-directorate. Coordinate business plans, quarterly and annual reports. Ensure performance management processes are finalized within prescribed timeframes.

Deadline:27th October,2025