Deputy Laboratory Manager: Main Laboratory (Permanent Position) at Lancet Laboratories

Job Summary:

• Assist the technical manager in a laboratory to ensure achievement of a cost effective and high quality service in line with client needs and organisational objectives.

Minimum Criteria Needed:

• National diploma in Biomedical Technology or BSc Medical Laboratory Science
• Registration in relevant discipline with HPCSA

Minimum Experience:

• 5-8 Yrs Relevant Working Experience
• 2-3 Yrs Supervisory Experience

Relevant Job Knowledge:

• Organisational policy procedures
• Medical ethical guidelines in the medical pathology field
• Laboratory information systems
• Laboratory standards operating procedures and processes
• Anatomy, physiology and medical terminology relevant to medical pathology

Key Performmance Areas:

• Assists in the implementation of service levels and quality standards in accordance with the principles of Good Laboratory Practice, SANAS accreditation requirements, standard operating procedures, turn-around time targets and service level agreements with clients, to ensure that the laboratory is constantly able to deliver a high quality, cost effective and safe service.
• Assists with the management of the correct application of quality assurance processes and standard operating procedures to ensure corrective actions are taken as required.
• Assisting the laboratory manager with laboratory accreditation, including preparation for audits, maintenance of current status, document updates and scope of approved tests, to ensure that accreditation is achieved or obtained in line with organisational objectives.
• Monitors and performs the maintenance and calibration of the equipment used in the laboratory to ensure that it is operating efficiently and providing accurate results. This includes ensuring that instrument maintenance and quality control results are recorded as well as trouble shooting.
• Assisting with input into evaluation and validations of new equipment and methods to ensure standardisation and continuous technological advancement.
• Assisting the laboratory manager with asset management and procurement of goods to ensure the most effective utilisation of resources, optimisation of stock levels and cost containment.
• Assisting the laboratory manager with management reports as required to monitor work and performance status of the laboratory and takes corrective action when required.
• Performs investigations into and resolve customer complaints to ensure a positive image of the organisation by clients and patients and to promote the services of Lancet laboratories.
• Oversees and monitors in-service training, seminars and participation in continuing professional development (CPD) activities to ensure that laboratory staff continuously update their knowledge and skills as well as comply with professional registration requirements. This includes ensuring the availability of up to date records that can be presented immediately on request thereof.
• Oversees the teaching and training of laboratory personnel, interns and students, medical colleagues and associated health workers to ensure that they are competent in various laboratory techniques, processes and systems.
• Adheres to professional conduct requirements in line with organisational policy and relevant professional body ethical standards and monitors compliance of own employees in this regard.
• Performs managerial responsibilities including the following, conflict resolution, IR matters, encourage team development through leadership, motivation, lead by example, involved in the disciplinary, and or recruitment processes, monitoring of time and attendance and evaluation of employee performance on work methods according to company policies and procedures.
• Performs the role of a medical technologist as required in accordance with operational needs.

Competencies:

• Attention To Detail
• Communication
• Confidentiality / Sensitivity
• Lateral thinking
• Planning and organising
• Problem solving
• Results driven
• Self-management
• Team leader skills
• Follow up of Incompletes

Deadline:1st December,2025