Desktop Investigator - JHB at Old Mutual South Africa

Job Description

• To provide a quality investigations service, ensure containment of claims spend and provide excellent service in setting a culture of best practice within mandated responsibility.
• Responsible for investigating vehicle accident, vehicle theft, burglary and all risk claims;
• Conduct objective, fair, thorough, unbiased and timely investigations into allegations of fraud or policy transgressions committed by clients against our company;
• Review and research evidence/documents to analyze the overall fact pattern of claim and synthesize data into a professional report with recommendations;
• Prepare and coordinate interviews to obtain relevant evidence and information;
• Coordinate with defense attorneys to provide deposition strategies and use law enforcement resources for assistance;
• Manage and prioritize a large and varied case load effectively and efficiently to achieve positive results.