Digital & eCommerce Manager at Kontak Recruitment

• A dynamic and design-led brand operating within the fashion and lifestyle space is looking for a results-driven Digital & eCommerce Manager to drive online sales and elevate its digital presence. This role focuses on building impactful social media strategies, creating compelling content, and strengthening brand visibility across digital platforms. The successful individual will play a key role in growing online engagement, managing influencer partnerships, and using data-driven insights to optimise performance and increase web traffic

Minimum Requirements:

• Matric / Grade 12
• Relevant qualification in Marketing, Digital Marketing, Communications, or similar (advantageous)
• Minimum of 3 years’ experience in digital marketing, social media, and eCommerce
• Proven experience in managing and growing online sales channels
• Strong knowledge of paid media platforms (Meta Business Suite, Ads Manager, Google Ads)
• Working knowledge of SEO principles and analytics tools
• Experience creating high-quality, brand-aligned content
• Strong understanding of social media strategy and audience engagement
• Agency background (highly preferred)
• Excellent written and spoken English (non-negotiable – international exposure)
• High attention to detail and strong organisational skills
• Ability to work independently and manage multiple accounts/projects
• Working hours: 07:30am – 16:30pm

Duties and Responsibilities:

• Develop and implement social media and eCommerce strategies aligned with brand objectives
• Create original, high-quality content that showcases products and tells the brand story
• Drive online sales through effective digital campaigns and platform optimisation
• Manage and grow brand presence across all social media platforms
• Engage with online audiences, respond to queries, and build active communities
• Identify and manage relationships with influencers and brand ambassadors
• Ensure all influencer content aligns with brand identity and messaging
• Monitor campaign performance and analyse data to improve engagement and traffic
• Optimise paid media campaigns across platforms such as Meta and Google Ads
• Track trends and identify new opportunities to enhance brand visibility
• Collaborate with internal teams to ensure consistent brand messaging