Digital Enabler|Sales and Client Services|1|421102|Clerks|Operational / Core Function|FAIS at FNB South Africa

About us

• make a promise
• be deeply invested
• value our differences
• build trust, not territory
• have courage
• always do the right thing
•  stay curious and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Purpose

To determine customer needs and direct and assist customers on the appropriate assisted, self-service or online banking options to ensure an exceptional customer experience and increase utilisation of self-service and online platform based banking options

Experience and qualifications

• Minimum Qualification - NQF 4 Qualification

• Experience  1 to 3 years’ experience in a sales and customer interaction role preferably within a financial services industry
• Additional Knowledge - Technical knowledge in the usage of devices (laptops, smart phones, tablets)
• Person must not be an unrehabilitated insolvent