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  • Posted: Sep 8, 2022
    Deadline: Not specified
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    Vodacom Group Limited (Vodacom) is an African mobile communications company providing voice, messaging, data and converged services to over 61 million customers. From its roots in South Africa, Vodacom has grown its operations to include networks in Tanzania, the Democratic Republic of Congo, Mozambique, and Lesotho and provides business services to customer...
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    Digital lead: Strategy and Investment

    Role Purpose

    The Digital Lead: Strategy and Investment is based within the Commercial Operations (COPS) Division

    As a digital lead, you are skilled in driving the envisioning, defining and shaping of Vodacom’s digital ambitions and delivery plans. You will work within the digital transformation capability to own the digital strategy and investment portfolio to deliver on Vodacom’s Digital First programme. Employing a collaborative partnership model, you will be the conduit between the Group strategy and finance capabilities to continuously iterate the digital strategy and delivery plans.

    Your Responsibilities Will Include The Following

    • Benchmark digital capabilities against leading practices, strategy plans and pain points to identify transformation opportunities
    • Prioritise initiatives by analysing investments and strategically sequence for execution
    • Manage strategy and roadmap development, socialisation, and implementation
    • Define an approach to enable insight-driven decisions on digital transformation initiatives
    • Partner with stakeholders to make bold decisions intersecting business and technology
    • Collaborate on digital thought leadership for internal and external consumption

    Core Competencies, Knowledge And Experience

    • Customer experience & digital strategy development
    • Business case, digital KPI definition and measurement
    • Digital operating model design
    • Senior stakeholder management & collaboration
    • Research and analytical thinking

    Key Performance Indicators

    • Meet key targets in support of digital transformation strategy execution to improve customer experience, revenue and efficiency.
    • Maintain superb people relationships and collaboration with key stakeholders across the business

    You Will Need To Have The Following

    • 8+ years telco experience in a customer, digital strategy
    • 3+ years previous consulting experience at a management level
    • Experience in collaborating with multiple stakeholders to drive operational business outcomes
    • Strong business acumen, with a keen interest in new and emerging technologies
    • Strong collaborator and team player, with the ability to develop good working relationships across varying stakeholder groups

    Must Have Professional Qualifications

    • Degree Essential - B.Sc., B.Com / Business Management / Technology / Finance & Statistics
    • MBA or equivalent desirable

    Closing date for Applications

    • Thursday 8 September 2022.

    Method of Application

    Interested and qualified? Go to Vodacom on vodafone.eightfold.ai to apply

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