Director, Account Management at Mastercard

Director, Account Management
Partner with assigned customers to achieve specific business goals that jointly drive market share, volume and revenue growth. Focus on the delivery of customized payment solutions and comprehensive consulting support, while leveraging MasterCard’s strong brand, technology, operations and risk platforms to deliver bottom line results to customers.

Major Accountabilities

• Analyze member business opportunity to increase volume, volume share and mail share.
• Coordinate and integrate business development, advertising, marketing and product management activities with members and internal MasterCard contacts to identify new business opportunities and product ideas.
• Communicates and consults with members regarding product knowledge and card industry knowledge.
• Analyze member’s business through profitability modeling, financial forecasting, and competitive analysis.
• Implement long-term strategies and tactics for members to increase member's profitability.
• Delivers issuer solutions which enhance mutual profitability.
• Deliver on marketing strategies and sales targets for products/services sold against member's business objectives.
• Deliver on long-term strategies and tactics for members to increase member's profitability
• Negotiate win-win product and service agreements.
• Deliver against sales targets for MasterCard products & services and net revenue targets from new and existing business
• Design specific strategies that deliver customized solutions for the business that drive profit, revenue growth and value creation for both MasterCard and the customer
• Collaborate with the customer to establish and execute annual business plans and quarterly review sessions to establish, monitor and report progress against joint objectives
• Negotiate, execute and manage the customer agreement process, ensuring global linkage of resources and information sharing
• Develop and implement sales plan designs to include business development, advertising, marketing and product management activities with customers, prospects and internal MasterCard contacts
• Analyze the customer’s business through profitability modeling, financial forecasting and competitive analysis

Experience Required

• Must integrate knowledge across disciplines (i.e. Marketing, Operations, and Advertising).
• Preferred knowledge of Payment services product knowledge (credit, debit, pre paid, etc.) but not mandatory.
• Excellent data analysis skills
• Market and industry knowledge preferred with strong presentation skills.
• Effective influence management and consultative selling skills; able to achieve results with little direct authority over resources.
• Proactive personality; demonstrated persistence in resolving issues and developing opportunities.