Dispensary Regional Manager - Garden Route, Western Cape at Dis-Chem Pharmacies

Job Description

• Dis-Chem Pharmacies’ in Garden Route has an opportunity available for a Dispensary Regional Manager. This position is accountable for the management of a group of Pharmacies to ensure Financial and Growth targets are met via the provision of pharmaceutical care, including staff and stock management and workflow process implementation for the Pharmacies.
• A key performance indicator of this position is administrative oversight to ensure effective implementation of care, dispensing processes and productivity and quality management that will positively impact the pharmaceutical care and service provided to our patients.

Minimum Requirements…

Essential:

• Pharm Degree
• Minimum 5 - 8 years’ experience as a Dispensary Manager in current role

Advantage:

• Retail Pharmacy Management experience

Key Responsibilities...
Legal – Scope of Practice:

• Ensure that schedule 6 medication is kept under lock and key and that the register is maintained and balanced every 3 months according to law.
• Act in accordance with the rules and regulations of the South African Pharmacy Council.
• Ensure Pharmacies are operating within the limits of the law, filling prescriptions correctly and ethically.
• Ensure all qualified staff and learners are working according to their scope of practice.

Finances:

• Manage departmental / regional expenses and budget.
• Be responsible for assisting the Executive Manager in meeting operational and financial goals for the category.
• Evaluate and oversee the purchasing compliance, inventory management, budgeting and security of all medication in accordance with Dis-Chem policies and formulary guidelines.
• Manage Regional Dispensary Growth, OTC sales targets and Preferred Formulary Compliance targets.

Administration:

• Supervise, monitor, and evaluate the quality and effectiveness of patient care provided by pharmacy staff.
• Ensure the provision of excellent patient service.
• Supervise daily activities with regards to effective operations, productivity, and communication.
• Plan, organize, direct, and provide safe and appropriate pharmaceutical services in stores and insure it is in accordance with company policies and procedures, current pharmacy practice professional standards and other regulatory requirements.
• Ensure effective communication with Dispensary Managers and implement best practice procedures and guidelines.
• Adhere to human resource activities and duties, general operations workflow coordination, coordination of orientation, training, and implementation of staff development initiatives.
• Provide Dispensary Teams with adequate reporting tools and information management systems to ensure Dispensary targets are managed and achieved.

Human Resources Management:

• Recruit and hire a team that can deliver a great pharmacy experience to our customers while still being efficient and productive in delivering a quality dispensing service.
• Mentor and assist Dispensary Managers to adequately manage their team members, including assisting with the development, training, and assignment of work/ projects to the pharmacy team members.
• Manage adequate scheduling of the pharmacy work activities of pharmacy staff so that the pharmaceutical-care needs of the patients are met while offering an efficient and quality service.
• Ensure staff activities facilitate the rotation of dispensary duties including dispensing and OTC sales so that all staff are trained and efficient to provide quality counselling and pharmaceutical care/advice, and customer service.

Competencies...

Essential:

• Knowledge of Clinical Competency with regards to Drug interactions and safety
• Knowledge of Pharmacy regulations
• Computer skills – Microsoft Office: Word, Excel, PowerPoint, and Outlook. Unisolv. SAP
• Cognitive Skills
• Business Acumen
• Communication Skills
• Interpersonal Skills
• Quality Orientation
• Leadership Skills
• Management Skills

Special Conditions of Employment...

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport
• Be able to travel and spend time away from home if necessary to cover the geographical region
• Willing and able to work retail hours (including weekends and public holidays)

Remuneration and Benefits...

• Marketed related salary
• Medical aid
• Provident fund
• Staff account

Closing Date 10 January 2026