Distribution Centre Manager (Roodepoort) at Decofurn Furniture

Your Purpose

• As Warehouse Manager, you will oversee the daily operations of the warehouse and dispatch team. Your focus will be on ensuring smooth distribution processes, maintaining accurate stock control, and promoting efficiency, safety, and teamwork. This is a hands-on leadership role in a fast-paced environment.

Responsibilities

Distribution Operations

• Ensure customer orders are dispatched accurately and on time.
• Monitor stock levels, manage waste, and ensure stock is packed and transported correctly to prevent damages.
• Ensure Inter Branch Transfers are managed within required timeframes.
• Schedule vehicles in line with store requirements and ensure cost-effective transport planning.
• Negotiate transportation rates and manage dispatch timing to avoid penalties.
• Identify and implement process improvements and troubleshoot logistical challenges proactively.

Staff & Performance Management

• Lead and manage warehouse and dispatch staff, promoting high morale and accountability.
• Schedule employees based on operational needs and oversee attendance and timekeeping.
• Manage performance, issue disciplinary warnings fairly, and support staff training and development.
• Monitor and update digital timesheets and ensure all staff adhere to company uniform standards.

Team Culture & Leadership

• Promote a collaborative and respectful team environment.
• Maintain open communication, provide clear guidance, and be approachable to team members.
• Lead by example and foster a motivated, productive team culture.

Health & Safety Compliance

• Ensure staff are trained in warehouse and dispatch safety protocols.
• Enforce compliance with South African health and safety regulations.
• Ensure all PPE requirements are met.
• Investigate incidents or accidents within 24 hours.

Housekeeping

• Maintain cleanliness and order across all workstations and warehouse areas.

General Standards

• Ensure staff maintain professional appearance and follow company SOPs.
• Uphold time management and minimize absenteeism.

Qualifications

• Grade 12 or equivalent
• Tertiary qualification in logistics/supply chain (advantageous)
• 4+ years of retail or warehouse experience
• 4+ years in a managerial role leading 18+ staff
• Strong customer service and communication skills
• High attention to detail and time management
• Computer literacy in Word, Excel; Sage Pastel is a plus
• Valid driver’s license and own reliable vehicle