Distribution Remuneration Admin Manager at Sanlam Group

What will you do?
Ensure Safrican’s client and intermediary facing service strategy is aligned with the Safrican business strategy and ensure this strategy is meticulously executed by the various teams within the Operations business.

Enable competitive business systems and operational processes to deliver a client and intermediary experience that supports Safrican’s purpose and positioning.

What will make you successful in this role?

• Strategy Formulation and Execution
• Business management
• Stakeholder, Client and Partnership management
• Compliance and Budget Management
• People management within the department

The role requires management of the following:

• Understanding of the Fit and Proper Determination in terms of the Financial Intermediary Services Act (FAIS) and the communication to Distribution Channels on how the Act is applied consistently in Safrican.
• Manage the onboarding of intermediaries (tied and independent) in a compliant manner which must be aligned to the fit and proper requirements of the FAIS Act and standard operating procedures.
• Implement and manage a system to manage the competency register of all tied intermediaries. This includes a training platform for product specific training and any other training requirements.
• Manage the process to update the tied intermediary register with the Financial Sector Conduct Authority (FSCA) within the prescribed times of the FAIS Act.
• Take accountability for change management for new business processes relating to onboarding. This includes training on any regulatory changes to the current determination that may impact the onboarding process.
• Create data analytics /dashboards for distribution channels to track onboarding levels and the level of compliance of tied intermediaries.
• Manage the monthly commission payment process to intermediaries in line with standard operating procedures and commission regulations of the Long-Term Insurance Act.
• Distribution Payroll Calculations
• BDM and FA Monthly Bonus Calculations and letters
• PM, BDM and FA Annual Bonus Calculations and Letters
• Sales report update and maintenance (API & APE)
• Maintenance of Rem model for BDMs and FAs
• Incentive and competition tracking and reporting
• Monthly Forecasting
• Sales targets modelling
• Negotiating services and management of service levels from external services providers.
• Negotiation and management of service levels with Distribution teams.
   

Additional Requirements

• 10 years’ long-term industry related experience, of which at least 5 years have been in a senior management, operational position.
• Proven experience to include:
• Managing an Operational unit on a strategic and operational level
• Application of Business management processes
• Client Experience management
• Budget ownership and financial management
• Process Management
• Change Management
• Project management
• Developing value propositions
• Data analytics
• Partnership and relationship development
• Experience in working with IT applications and processing commissions
• Key business processes and drivers within the financial services industry
• Relevant legislation

Knowledge and Skills

• Monitoring work procedures, preparing work schedules and expediting workflow.
• Manages Operations procedures and processes including SLA's
• Employee management and leadership
• Execute the required corporate governance and risk management
• Budgets and expense controls/reporting

Personal Attributes

• Interpersonal savvy - Contributing through others
• Decision quality - Contributing through others
• Plans and aligns - Contributing through others
• Optimises work processes - Contributing through others

Build a successful career with us

• We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Cultivates innovation - Contributing through others
• Customer focus - Contributing through others
• Drives results - Contributing through others
• Collaborates - Contributing through others
• Being resilient - Contributing through others

Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

The closing date is the 30th June 2021

Our commitment to transformation

• Safrican is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  Safrican Employment Equity plan and targets will be considered as part of the selection process.