District Manager - Nelson Mandela Bay at The Aurum Institute

Work Description

• The District Manager is responsible for the effective leading and management of the district team in line with the project objectives, budget and timelines. This includes overseeing, planning, management and implementation of activities by the members of the team, the day-to-day management of all operations and interactions within the project. This position requires a deep understanding of the public health system, public health knowledge, quality improvement knowledge and experience, as well as excellent analytical, interpersonal, organizational, communication skills and the ability to exercise own discretion,, and the ability to strengthen good relationships with all internal and external stakeholders.

Technical Work Responsibilities

• Support the integration of TB/DR TB, HIV and NCDs
• Conduct TB/DR TB, HIV and NCDs training needs assessments at the health facilities
• Conduct training related to TB/DRTB, HIV and NCDs management, both clinical and managerial with the intension of improving TB treatment outcomes in the designated facilities
• Collaborate with Community Teams/CBOs to facilitate continuity of care and improve TB/DRTB, HIV and NCD treatment outcomes
• Provide mentoring and technical assistance in the implementation and operationalization of the projects TB/DRTB, HIV and NCDs interventions at health facility level
• Liaison with External and Internal Stakeholders towards achievement of operational goals
• District operations management
• Apply project management knowledge and principles
• Provide guidance to regional management teams to ensure effective and efficient implementation of District operational plans
• Drafting of District operational reports
• Budget management and cost control (with support from Aurum Finance)
• Human capital management

Duties:

• Work closely with facility personnel and other stakeholders e.g. laboratory services, pharmacy to develop and implement strategies to strengthen TB, DR TB, HIV and NCDs program management
• Work with DOH facility staff in scaling up successful interventions
• Work closely with DOH District Team to ensure access to facilities and implementation of Programme interventions.
• Strengthen Public private partnership within the district
• Build relationships with Community Based Organizations within the District.
• Ensure excellent communication relating to District Operations between the range of internal Aurum structures and appropriate levels of external stakeholders towards the achievement of operational goals
• Lead and coordinate engagement with stakeholders and communities at district level, ensuring that feedback is communicated to the project team and that relations with key stakeholders are formalised through memoranda of understanding or similar agreements
• Write reports, conduct meetings, and communicate with stakeholders on district operational issues
• Develop and/or communicate internal policies and operating procedures to District Operations that are pertinent to operational delivery
• Ensure that internal departmental communications are optimized to facilitate operating delivery and conduct regular meetings with senior subordinate personnel
• With the Operations Director and Technical teams, develop district operational plans and budgets, ensuring that specific indicators and realistic targets are developed
• Provide visible leadership and support to regional teams and facilitate regional activities and logistics in order to implement operational plans
• Provide guidance to regional management teams on the development of tools, systems and workflow procedures for effective and efficient implementation of operational plans
• Provide guidance to regional management teams to ensure that capital and other material resources are distributed according to need, properly managed and maintained, and accounted for i.e. site premises, stocks, funds, vehicles and equipment
• Ensure collaboration of operational teams with  technical teams in order to deliver on programme objectives effectively
• Ensure efficient and appropriate cooperation between operational teams and Aurum support services i.e.  Finance & Procurement, HR, IT, Data Management, etc.
• Facilitate research activities in areas where epidemiological studies are linked to operations
• Ensure that scheduled special and practical activities are rolled out in district operations, such as monitoring & evaluation, quality control, staff performance management, service provider contract renewals, financial reviews etc.
• With the Operations Director, review and analyse technical, operational and financial reports, and direct the implementation of operational corrective actions
• Where appropriate, assist Technical teams and Aurum partners to provide mentoring and support to sub-district level Department of Health officials.
• Collate data, provide information and/or draft district operational reports for the  as needed
• Manage the budget approved for the District’s operations
• Analyse and investigate variances of cost reports and providing explanations for variances
• Monitor cost expenditures of the District’s operations.
• Leads, motivates and develops staff so that they are passionate about and committed to working effectively towards continual improvement

Works with senior Head Office staff and subordinate managers to establish highly skilled, diverse and functional District teams, managed in accordance with Aurum employment policies and practices, by:

• Overseeing or guiding the recruitment / deployment of suitable staff to projects and programmes
• Ensuring that operating sites have the appropriate systems, space and technology for staff to operate effectively and efficiently
• Facilitating or ensuring the necessary training of site staff
• Ensuring that personnel are provided with updated Job Descriptions in consultation with technical supervisors and the HR Department
• Supervising and coordinating district staff directly and indirectly through planning, scheduling, monitoring daily deliverables, and feedback
• Ensuring the tracking of staff leave, and follow up of sick notes
• Ensuring that staff disputes and disciplinary issues are addressed
• Coordinating staff performance reviews in accordance with company and/or project requirements
• Conducting or supporting staff development or performance corrective activities through the provision of mentoring, coaching and in-service training as required
• Ensuring that staff compensation and benefits are appropriately managed
• Participates in proactive team efforts to achieve departmental and company goals
• Provides leadership to others through example and sharing of knowledge and skills
• Adheres to decision-making authority level as allocated to the position
• Adheres to all company management SOP’s, guidelines and agreements
• Complies with all safety policies, practices and procedures according to prescribed procedures and legislation
• Reports all unsafe activities to Senior Management/Human Resources
• Comply with all safety policies, practices and procedures according to prescribed legislation
• Report all unsafe activities to Senior Management/Human Resources
• Participate in proactive team efforts to achieve departmental and company goals
• Adhere to decision making processes

Requirements

Education

• Degree in Health / Social Sciences/Public Health or other relevant field
• Certificate in Project Management or other management field

Advantageous

• Registration at HPCSA

Experience

• Minimum of 8 years’ experience in a medical healthcare environment with at least 2 years’ senior management experience
• Experience in implementation of  HIV/AIDS and TB/DR TB clinical and community care
• Business management and/or budgeting and financial management experience
• Project management experience

Requirements

• Valid Driver’s licence and own vehicle
• SA Citizen or valid work permit to work in South Africa
• Advanced computer skills in Microsoft Word, Excel and Powerpoint required
• Ability to analyze and interpret data and write reports
• Experience in stakeholder management
• Minimal/Moderate/Excessive overnight travel (up to 30%) by land or air if required
• Willing to work overtime