Doctor Relationship Manager at Mediclinic

MAIN PURPOSE OF JOB

• To lead and manage the internal and external emergency care training delivered by Mediclinic and ER24, including the management of the associated emergency care training team and training sites to deliver quality emergency care education and training to staff and clients.

KEY RESPONSIBILITY AREAS

• Manage student administration processes including recruitment processes, marketing strategy and record keeping 
• Lead and manage the Mediclinic Higher Education EMC training team
• Manage and control the EMC and commercial training budget
• Govern the quality of higher education and training EMC courses and content
• Manage adherence to regulatory body requirements
• Manage relationships with stakeholders, including sourcing and stakeholder management of commercial training clients
• Manage the emergency medical care department strategy and provision of training offerings in line with business/client requirements

REQUIRED EDUCATION

ESSENTIAL EDUCATION

• Emergency Medical Care Degree

DESIRED EDUCATION

• Master’s Degree in Higher Education or Health Science
• Postgraduate qualification in Health Sciences

REQUIRED EXPERIENCE

ESSENTIAL EXPERIENCE

• 5 years’ experience in a clinical environment (EMC)
• 3-5 years’ experience in a higher education environment

DESIRED EXPERIENCE

• Managerial experience

REQUIRED JOB SKILLS AND KNOWLEDGE

• Mediclinic Training and Development Policies and Procedures
• Education and Training legislation and other relevant healthcare-related legislation and its application within EMC & ER24 training environment
• Bloom's Taxonomy of assessment and evaluation
• Group facilitation tools, techniques and best practices
• Emergency Medical Care Standard Operating Procedures (SOP’s)
• Mentorship principles and guidelines
• Learning and development quality management
• Training needs analysis, design and evaluation (incl. curricula development)
• Workplace assessment

Closing date: 28/09/2026