Duty Room Operator at University of the Free State

Duties and responsibilities:

• Certify documents of staff and students.
• Attend to walk-ins and telephone enquiries.
• Capture incident information on Crime Incident Information System, and update when additional information is received.
• Escalate incidents to the Shift Leader.
• Activate emergency functionaries during emergency situations.
• Respond to two-way radio communication.
• Activate law enforcement agencies when the need arises.
• Always be on high alert and listen to two-way radio and respond accordingly.
• Handle keys for the opening and closing of the building and ensure safe storage. 
• Give statements for internal and criminal investigation processes when so required.
• Carry out any ad hoc duties assigned by the department.

Inherent requirements:

• Grade 12 on NQF Level 4.
• A valid Grade B PSIRA certificate (attach valid copy)
• A minimum of two (2) years of relevant work experience.

Recommendations:

• Knowledge of legislation governing security industry.
• Knowledge of Protection of Personal Information Act.
• Knowledge of Criminal Procedure Act.
• First Aid training. 
• Computer training. 
• Basic Firefighting training.