E Commerce Account Manager - W.Cape (60461) at Ntice Sourcing Solutions

Purpose:

• To drive commercial growth and brand performance within the e-commerce channel by managing key external customer accounts across the Pure Players (e.g., Takealot, Amazon, OneDayOnly) and Bricks and Clicks (e.g., Checkers, Pick n Pay, Norman Good fellows) sub-channels. 
• Serving as the strategic link between KWV and its e-commerce retail partners, the position focuses on building strong relationships, delivering tailored execution, and ensuring sustainable, profitable growth.

Minimum requirements:

• Bachelor's degree in Marketing, Business, or a related field
• 3-5 years' proven experience in e-commerce or sales account management within the FMCG industry
• Strong understanding of digital commerce platforms and online retail dynamics
• Excellent negotiation, relationship management, and analytical skills

Skills required:

• Commercial acumen and strategic thinking
• Strong interpersonal and stakeholder management skills
• Analytical, detail-oriented, and data-driven
• Ability to work cross-functionally in a fast-paced environment

Job summary:

• Manage assigned e-commerce accounts as the primary point of contact, ensuring effective communication, relationship building, and issue resolution
• Develop joint business plans with accounts, including sales targets, promotional activities, and growth initiatives
• Lead annual negotiations on trading terms, pricing, and promotional investments
• Implement pricing strategies, promotions, and new product launches to drive sales
• Partner with Customer Marketing to deliver best-in-class digital shelf presence and brand visibility
• Analyse performance metrics (sales, traffic, conversions, basket size) to identify opportunities and recommend improvements
• Collaborate with internal stakeholders, including Brand Managers and Digital teams, to align strategies and execution
• Conduct competitor monitoring and market intelligence to stay ahead of category trends
• Contribute strategically by sharing insights and supporting new digital commerce initiatives

Preference will be given to suitably qualified candidates from under-represented groups aligned with our Employment Equity Plan.

Closing date: 18 February 2026