Job Description
- Grow, Innovate, Succeed! We have an incredible opportunity for an E-Commerce Shopify Developer at Spitz in Bryanston, Johannesburg. In this role, you will provide technical support to the AVI Footwear & Apparel E-Commerce websites.
- The job incumbent will be responsible for the day-to-day management of the website back-end processes to ensure a premium omnichannel experience for our E-Commerce customers, working closely with internal and external teams, including being the primary liaison with external Shopify developers on retainer.
- Manage and be responsible for Technical Support and Monitoring, Website Integration Management, Website Development (Shopify & Systems) and Website Back End Management.
Reporting Structure:
- Reports to: Chief Operations Officer
- Direct Reports: None
Key Areas of Impact:
Technical Support and Monitoring
- Act as primary escalation point for all technical investigations and support issues
- Troubleshoot and resolve platform issues
Perform root cause analysis on recurring issues
- Orders flow
- Product data (pricing, inventory, metafields)
- Integration issues between Shopify and 3PL, payment gateways and middleware
Monitor Website reliability and performance
- Availability, uptime, responsiveness, technical SEO
- Collaborate with ITSS on technical support and monitoring
Web Integration Management
- Facilitate design, development and deployment of integration solutions (SAP, API’s and Middleware)
Monitor and manage integration functionality
- ERP (SAP) through SAP PI/PO interfaces and SAP web applications
- Payment Gateways
- 3PL/Courier partners
- Marketing and tracking tools
- Automate data ingestion from ERP and external API systems into Shopify
- Design architecture and blueprint for Shopify, SAP ERP, External API’s, 3PL and payment gateway solutions
- Troubleshoot and resolve integration issues
- Collaborate with ITSS on Website Integration Management
Website Back End Management
Manage Shopify backend architecture
- Product metafields
- Data structures
- Automation workflows (eg Mailchimp)
- Ensure accurate product, pricing, and inventory sync from upstream systems
- Optimise site structure for scalability and performance
- Maintain dev and production environments
- Ensure data integrity across Shopify and integrated systems
Coordinate and track prompt resolution of technical queries with third party developers on a retainer, including but not limited to:
- Shopify platform – Front end site maintenance & back-end site maintenance, product metafields & stock updates
- Payment gateway – Correct postings & payments clearing
- 3PL Courier – Waybill integration & E-waybill system,
- Drive continuous improvement and optimization with partners
- Support analytics implementation (Google Analytics, tag management)
- Collaborate with ITSS (SAP team) on Website Back End Management
Website Development (Shopify and Systems)
- Together with external Shopify developers, build and configure E-Commerce end-to-end solutions for the business in Shopify
- Facilitate development and deployment of new features and enhancements
- Support frontend (UX/UI) improvements, website changes, visual merchandising and checkout enhancements
- Manage testing and QA processes across environments
- Maintain and optimise Shopify themes (Liquid, HTML, CSS, JavaScript)
- Manage and optimize Shopify features and functionality
- Support A/B testing and conversion optimising initiatives through technical implementation
- Manage code deployments, version control, and QA processes
What It Takes to Succeed:
Experience that set you up for success:
- 3-5 years’ experience in a similar role (E-Commerce domain)
- Experience in the retail sector, preferably fashion
- Experienced with Shopify
- Experience with digital channels including Google Adwords/SEO/PPC & email marketing
- Analytics reporting software (Google analytics)
- Core Web Dev languages: Liquid, HTML, CSS, JavaScript, C#
- Experience in MS SQL in Azure, REST API’s, SAP Process Orchestration (SAP PO), GraphQL
Qualifications & Certifications that will contribute to your success:
- Matric essential
- Preferably IT or Web Development or Software Development qualification in core web development languages: Liquid, HTML, CSS, Javascript, C#
- Further Courses, certifications, professional affiliations
Closing Date 17 September 2026