EAP Manager - Durban at Transnet

Position outputs:
On-site Health Services Management:

• Ensure that on-site clinics provide the required standards of health services, including fitness-for-duty processes, implementation of medical surveillance programme (pre-employment, periodic, and exit).
• Overall coordination, management and implementation of occupational health and employee wellness strategy.
• Management of employees who have been declared as unfit for duty or fit with restrictions
• Develop and maintain medical surveillance schedules.
• Ensure chronic disease monitoring by the on-site clinics.
• Ensure that outreach and walk in programme executed professionally.
• Ensure that non-conformances are escalated to line management
• Conduct and participate in internal and external audits, risk assessments and surveys to determine the gaps and implement appropriate corrective actions in all relevant aspects of the health.
• Manage ambulance and 24 hour clinic operations.

Employee Assistance Program Management:

• Consulting with line management and empowerment of employees to effectively provide psychosocial support to challenged employees to on issues that could negatively impact work performance.
• Consulting with line management and empowerment of employees to effectively manage employees’ personal problems that could negatively impact work performance.
• Provide line management with consultative service in relation to poor work performance, workplace conflict and with employees with problematic behaviour.
• Implement initiatives that will enhance line management’s knowledge and skills to effectively deal with people related challenges within the business.
• Manage service providers and ensure that they provide the required employee assistance support services, as required.
• Facilitate trauma debriefing in instances of emergencies and incidences.

Absenteeism Management:

• Advise and guide management on appropriate ways to deal with the underlying causes of genuine sick absence in line with company policy and the relevant legislation (BCEA, LEAVE POLICY)
• Participate in the Health / Absenteeism Forums and provide the necessary support.
• Coordinate between Occupational Medical Practitioner (OMP) and line managers in ensuring that support processes (e.g.
• Return to Work process) are implemented accordingly.
• Constantly review statistics and trends to ensure that absenteeism is kept within the set company threshold. Escalate deviations, as necessary.

Ill-health and Incapacity Management

• Implement effective ways of managing permanent ill-health and incapacity cases in line with company policy and the relevant legislation. (As per Schedule 8 of LRA)
• Implement effective ways of managing permanent ill health and incapacity cases in line with company policy and the relevant legislation. (As per Schedule 8 of LRA)

Health and Wellness Department Management

• Identify employees falling in the various high-risk categories e.g. people with disabilities, aging workforce, sickly workforce, etc. Work with HR and line management in developing supporting programs.
• Conduct research and keep abreast with the latest developments to enhance continuous improvement in relation to health services and wellness initiatives.
• Facilitate the assessment and development of job health specifications and classification of the OREPs. Ensure compliance to regulatory requirements and ensure that new operational activities are evaluated for hazards and impact on the health of employees, with development of risk mitigation, and corrective controls implemented.
• Collate, compile and submit timely monthly statistical reports.
• Represent the Health and Wellness Department at various internal and external forums within the ambit of the delegation of authority.
• Advise and guide managers in dealing with employees’ behavioural, personal and attitudinal problems that could result in work damaging behaviour in line with company policy and the relevant legislation. (LRA & Company Disciplinary Code of Conduct)
• Provide professional input in the construction and maintenance of employee facilities (canteen, change rooms, etc.)
• Lead Health and Wellness related programs such as Wellness Days,
• Marketing and Promotion of Health-related initiatives, Drug Testing Programs, etc.

Qualifications & Experience:

• Bachelor’s Degree in Social Sciences or Health related fields.
• Recognized qualification in Occupational Health or related field.
• Proof of registration with health or relevant professional council.
• 5 years’ experience in occupational health or employee wellness field, including 3 years in management field.

Standard Job Requirements

• Driver’s license code 08.
• Travel as required and approved.

Competencies:
Skills Required:

• Coaching and Counselling
• Persuasion and Influencing
• Inspirational Leadership
• Strategic thinking
• Innovative problem solving
• Management of talent
• Leading change
• Leading Governance
• Project management
• Planning

Knowledge

• Relevant standards / legislation applicable to Health and Wellness and other areas.
• Understanding of functional, operational and technical management
• Knowledge and understanding of the principles of terminal operations

Competencies Required:

• Collaboration
• Networking
• Confidentiality
• Programme Governance
• Embracing diversity
• Results-driven and dynamic
• Needs and trends analysis

Closing date is on 21.07.2023.