Ecommerce Co-Ordinator – Foschini at TFG (The Foschini Group)

Responsibilities:

• Work with Ecom team and brands to manage all website campaigns and product launches as well as promos
• Coordinate all product campaign shoots (photography and video execution) for website and social briefs
• Maintenance of website - Upload banners, product information and images
• Maintain and keep newness according to brand specifications and requirements, search and navigation taxonomy, user filters and landing pages
• Maintain store information for website. Ensure that store information is always updated and correct
• Support to develop and maintain the content calendar and strategy
• Managing the set up and planning of promotional tactics onsite including testing the user experience onsite to ensure any issues are dealt with before launch
• Managing assets and requesting on time from brands and creating content assets on all landing pages using the website's content management system working with the creative marketing team and external agency team to brief in clear descriptions and deadlines
• Ability to identify new content opportunities and proactively bring ideas and innovation to improve the customer experience and aid conversion
• Track and report on all website and campaign performance
• Manage and support One Stock stores
• Tracking and reporting of One Stock store performance
• Manage One Stock customer and store queries
• Maintenance of One stock product, ensuring selection of One Stock product is enabled and refreshed daily

Requirements:

• You will be a key counterpart for our TFG Ecom Cosmetics division, as well as liaising with key brands, working collaboratively to translate their brand vision into relevant content online
• Developing strong collaborative relationships across all departments in the TFG group, and within the Cosmetic’s team, working closely with Buying and Planning as well as marketing team
• Maintain excellent Foschini Beauty site standards always, through monthly review of the websites and stock and SKU management
• Must have a minimum of 5 years' experience in a similar ecommerce role, preferably retail or brand experience
• Experience with Marketing / Trading Calendars, Affiliates, Social media and Ecom platforms
• Highly organised and self-motivated with an attention to detail and the ability to prioritise heavy workloads effectively in a fast-paced retail environment
• Strong negotiation ability
• Proactive and positive approach to problem solving
• Ideas-driven and results focussed with the initiative to see these ideas through to fruition
• A dynamic team player with great interpersonal skills