Ecommerce Coordinator at Mr Price Group

Ecommerce Coordinator

We’re hiring an enthusiastic, tech savvy eCommerce Coordinator in our Miladys Marketing team!

We’re looking for an innovative human that will focus on providing support in managing the daily operations, future growth and enhancements of our online store that will take Miladys shopping experience to the next level!

What skills & experience we’re looking for?

• Digital Marketing e.g. social advertising, email marketing & performance marketing
• Magento 1 or 2 Page Builder – CMS
• HTML/CSS/JavaScript
• E-commerce tech such as: Klevu, Nosto, MailChimp or Dotdigital
• SEO tools
• Google Analytics
• Great reporting skills
• Click & Collect knowledge
• Payment Gateway & Courier Systems knowledge
• E-Commerce Packaging Knowledge
• Store Fulfilment knowledge

A day in your life?

• Engage with Miladys Customer Care regarding feedback from customers and pull reports to create valuable insights for Miladys to enhance the customers experience.
• Assist in examining and responding to ensure Web features are 100% operational to enhance customer experience.
• Collaborate and provide support to the broader eCommerce team in the areas of reporting, and systems management to ensure deadlines are met.
• Assist in ensuring accuracy in system feeds (stock, product & price) as reflected on the website
• Monitor the fulfilment performance, and potential challenges and opportunities to minimize risk of lost sales or unhappy customers.
• Utilize third party tools to pull reports and provide regular feedback and updates on sales
• Monitor sales to ensure that these are correctly reflected on the payment gateway
• Assist in developing plans for activities and timelines for marketing campaigns, promo schedules and mailers schedules to ensure deadlines are achieved
• Liaise with Agency for website content and briefing of upcoming events
• Update and remove website content to ensure relevant product information