Editorial - Operations Specialist at TikTok

Job Summary:
The Operations Specialist will be responsible for the day-to-day operations of content levers that enable programming. This role will collaborate with Product Managers and Content Specialists to support the editorial and XFN functions.

Responsibilities:

• Manage day-to-day operations of content levers to support programming and XFN in-app efforts.
• Build HTML5 designs, and track metrics for priority high-impact, curated programming events/campaigns and track metrics.
• Pull comprehensive data reporting, and optimise the use of promotional levers by working together with the Content Insights and editorial teams.
• Own performance data analysis for content levers and be responsible for collecting insights to further improve operational efficiency.
• Facilitate day-to-day escalations and troubleshooting of issues.

Qualifications

• Bachelor’s degree. Proficient in English, self-motivated, and goal-driven.
• 3+ years experience in programming and digital. Experience with short-form video platforms preferred.
• Deep understanding of African popular culture, local trends, content consumption behavior, and digital media platforms.
• Highly developed written and verbal communication skills. Demonstrated ability to communicate effectively.
• Strategic, creative, entrepreneurial mindset; open to thinking outside of traditional models.
• Organisational, prioritisation, and time management skills; ability to execute multiple, high-priority projects, with keen attention to detail.