End User Sales Account Manager at HP

Description 

• This role is responsible for serving as a trusted advisor to enterprise clients by leveraging industry knowledge and driving account business plans for revenue growth.
• The role works toward improving success rates by collaborating with several stakeholders, conducting regular reviews, and staying informed about industry trends.
• The role handles complex situations like negotiations, escalations, etc. and identifies areas for improvement.

Responsibilities:

• Acts as a trusted advisor to the client, understanding client business strategies and challenges and aligning the organization’s capabilities to client business and IT priorities.
• Understanding latest technology trends and how it impacts assigned accounts
• Drives revenue across multiple lines of business in line with business priorities
• Forecast revenue in line with assigned lines of business
• Achieve assigned quota
• Formulates and implements strategic account business plans aimed at expanding the organization's footprint within the accounts, fostering favorable results through adept management and regular reviews.
• Coordinates with cross-functional teams to drive integrated planning and execution to ensure aligned client engagement and service.
• Engages with partners to improve win rates and delivery; meets and/or exceeds revenue and margin quotas.
• Leverages industry knowledge to identify and pursue new opportunities in existing engagements resulting in profitable revenue growth for the organization.
• Conducts regular reviews with clients to discuss performance metrics, identify areas for improvement, and present strategic recommendations.
• Leads contract renewal negotiations, manages pricing discussions and secures contract extensions while ensuring favorable terms for both parties.
• Stays updated with market trends, market shifts, and competitive landscape, sharing insights and recommendations with clients.
• Provides guidance and mentorship to junior account managers, assisting in their development and growth within the organization.

Education and Experience Recommended:

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• 7-10 years of work experience, preferably in customer relationship management, account management, or a related field.

Knowledge and Skills:

• Account Management
• Business Development
• Business Planning
• Business To Business
• Cross-Selling
• Product Knowledge
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Strategy
• Sales Territory Management
• Market Knowledge
• Upselling
• Value Propositions

Cross-Org Skills:

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity