Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
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To provide specialist advise and support in the maintenance and analysis of operational data in order to provide accurate reports and information to relevant business stakeholders, through the execution of predefined objectives as per agreed SOPs.
Job Description
Role Profile:
Perform Analysis for all customers to determine compliance adherence to Foreign Account Tax Compliance ACT (FATCA) & Common Reporting Standards(CRS) Requirements
Assess existing Self-Tax declarations on record and determine if in line with FATCA CRS Requirements
Perform Customer Remediation specifically for FATCA CRS Requirements inclusive of customer/banker contract
Manage workflow on digital platforms for FATCA CRS Remediation
Update all relevant systems to ensure clients are fully remediated
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa’s Policies and Policy Standards.
Understand and manage risks and risk events (incidents) relevant to the role.
Comply with Regulatory Risk, Compliance and Governance requirements.
Ensure that all service levels agreements with support areas are met or escalated and resolved timeously to enable delivery of acceptable client experience.
Work with Bankers to implement the relevant client contact strategy for the segments (e.g., via e-mail/SMS/Telephone etc.)
Be an active participant in meetings and provide suggestions for ways of improving client service.
Share best practices and specialist knowledge with the team to improve service delivery.
Create supportive relationships with colleagues and create a sense of team spirit.
Keep abreast of relevant training to the role including own regulatory training completion by due date.
Maintain and continuously look for opportunities to further develop skills and knowledge base.
Build a sound understanding of Relationship Banking knowledge.
Demonstrate willingness and ability to perform to the very best to ensure personal alignment to Absa values and vision.
Minimum Requirements:
Qualifications: NQF 5 in Banking or Equivalent
Experience: 1-2 years in Financial Services Industry
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
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