Executive Assistant - Support Services South Africa Support Centre at Cotton On Group

Job Description

• Be Who You Are. Love What You Do.
• We’re an Aussie brand with our feet on the ground and our heart in our people.
• Bringing you a brand new opportunity in our Support Services  - South Africa Support Centre Team.

Benefits

• Competitive base salary
• Local and Global career growth – progress your career across our 7 Brands within the Group
• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre
• Wellness support 24/7 – mental health, relationships, family + more
• Discounts for you and your family - medical, financial + more

Key Responsibilities 

Country Management Support

• Plan and organise travel both international and local for the Country Manager and their direct report (SLT) and manage the travel budgeted for the FY
• Update and manage milestones on the Africa calendar (Country)
• Manage team engagement activities, monthly/quarterly teas, SLT’s birthdays, Cuppas, FY milestones and achievements
• Manage the Countries expenses, including work credit cards spend & investigate any discrepancies
• Plan & execute conferences including brand conferences, working on concepts, engagement packs, décor, set up, speakers, content and presentations

Scheduling and Coordination

• Manage the Country Manager’s schedule, including scheduling meetings, appointments, and travel arrangements.
• Manage the calendar

Communication

• Handle email, phone calls, and correspondence on behalf of the Country Manager.
• Serve as a liaison between the Country Manager, SLT’s/ direct reports, clients, and external partners.
• Excellent communication, interpersonal and organizational skills

Administrative Support

• Provide administrative support, including reports, and presentations.
• Manage schedule, coordinate travel, prepare documents, and handle correspondence

 Meeting Preparation

• Prepare materials and agendas for meetings, and take minutes as needed.
• Arrange meals or refreshments depending on the length of the meetings

Travel Arrangements

• Coordinate travel arrangements both local and international, including booking flights, hotels, VISA’s and rental cars.

Expense and Budget Management 

•    Manage the Country Manager’s and SLT's expenses, including tracking and reconciling expenses.

Facilitate Cross Brand Coordination and Project Execution

•    Ensure alignment between teams, track progress on key initiatives and eliminate bottlenecks to keep projects moving smoothly to meet deadlines.

Qualifications, Skills and Experience

Experience

• 2-5 years of experience as an executive assistant or in a similar role.
• Industry Experience - Experience working in a similar industry or with a similar executive team.

Communication Skills

• Excellent communication, interpersonal, and organizational skills.

Technical Skills

• Proficiency in Microsoft Office, Google Suite, or other productivity tools like Youhub and RMS.
• Advanced Technical Skills - Proficiency in specialized software or systems relevant to the role

Discretion and Confidentiality

• Ability to maintain confidentiality and handle sensitive information with discretion.
• Maintain strict confidentiality and exercises sound judgment in managing private, high-level matters

Problem-Solving

• Strong problem-solving and analytical skills.
• Leadership Skills - Experience leading or supporting teams or mentoring junior staff members.
• Anticipate and resolve issues, ensuring smooth operations and minimizing disruptions

High Emotional Intelligence (EQ)

• Deeply understands people, relationships business dynamics, allowing for effective communication, decision making and conflict resolution.
• It’s more than a job. It’s about making a positive difference in everything we do.