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Vodacom Group Limited (Vodacom) is an African mobile communications company providing voice, messaging, data and converged services to over 61 million customers. From its roots in South Africa, Vodacom has grown its operations to include networks in Tanzania, the Democratic Republic of Congo, Mozambique, and Lesotho and provides business services to customer...
The Executive Head of Continuous Improvement will lead a capable team of specialists who are responsible for continuous improvement and radical simplification customer journeys and end to end processes across the business. This person is articulate and a persuasive communicator, and will have an inclusive leadership style with the ability to forge effective working relationships quickly across all stakeholders. The role will lead the cross functional squads required for end to end journey and process re-work and improvement to drive simplification and automation of customer and internal processes.
Key Accountabilities And Decision Ownership
Your responsibilities will include:
Team Leadership And Prioritisation
Experience
Must Have Technical / Professional Qualifications
The ideal candidate for this role will have:
OR
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