Executive Head: Vodacom Business KZN at Vodafone Global Enterprise

Role Purpose

• To ensure that a clear and consistent account management strategy is in place, with a view to create a clear focus for the enterprise segment and ensure that the portfolio management exceeds guidelines for each account.

Sales Operations

Your responsibilities will include:

• To retain existing accounts as well as leverage off existing corporate customers who have a need for enterprise mobile and converged solutions. To provide input into commercial negotiations for purposes of concluding master agreements. To retain and grow the regional customer base of enterprise mobile, IoT and converged solutions in the private and government sectors. To manage direct sales teams and indirect sales partners to achieve regional sales and revenue KPIs in all channels/segments/industry verticals.

Channel Development And Sales Revenue Growth

• To increase the sales of converged solutions in the existing mobile base. To increase the regional market share of customers by acquiring new customers in every segment. To support product-specific growth objectives in the region.

Service Operations

• Manage presales and post-sales operations by ensuring quality solutions are produced by the solutions architecture team with minimal errors. To deliver solutions through efficient management of the WIP through the regional/national project office. Drive all regional marketing events and VB presence across media. To manage after-sales support and SR management for mobile, fixed, and IoT solutions through the regional/national VB COPS team

Stakeholder & Relationship Management

• To manage relationships with franchisees, dealers, resellers, provincial stakeholders and customers with the objective of increasing sales and maintaining the brand position in the market. Collaborate with the regional CBU and Technology Exco members to ensure Vodacom's Business strategy is delivered on and synchronized with the consumer and technology annual plans.

People Management

• Develop and Manage the team of Sales and operations professionals as well as expand the partner program _

The Ideal Candidate For This Role Will Have

• Must have technical/professional qualifications:
• Matric essential
• A relevant 3 year Bachelor's degree (NQF level 6) or any other equivalent Tertiary qualification - essential
• Minimum 8 - 10 years of relevant experience - essential
• A minimum of 4 years of proven experience in Senior Management - is essential.
• Working experience in the telecoms environment (advantageous)
• Core Competencies, Knowledge And Experience
• Understanding of the SA telecommunication landscape
• Understanding of Companies customer requirements
• Understanding of technical concepts and the ability to communicate it as viable appealing market offerings
• Understanding of SA business landscape
• Understanding of the Value Chain Analysis with regards to various customer businesses.

Closing date for Applications: 19 October 2022.