Executive Housekeeper at Radisson Hotel Group

DETAILS

Salary To Be discussed

Schedule Full Time

Experience Minimum 2 years of experience

Location Lagoon Dr & Lighthouse Rd, Umhlanga, 4319, South Africa

Expiry date Sat, 14 Jan 2023

DESCRIPTION

• Ensure the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.
• Working proactively to maximize guest satisfaction, comfort and cleanliness, delivering a positive and responsive approach to enquiries and problem resolution.
• Develops and implements strategies where the housekeeping department metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets.
• Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance whilst reflecting and promoting the company culture and values.
• Prepares and is responsible for the departmental budget, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained.
• Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications and activities are controlled and undertaken in a timely manner.
• Establish and deliver effective programmes that advances service standards, profitability and cost control which may include working with internal and external stakeholders as required, whilst incorporating environmental concerns.
• Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

SKILLS

Ability to find creative solutions, offering advice and recommendationsPersonal integrity, with the ability to work in an environment that demands excellence, time and energyCommitment to exceptional guest service with a passion for the hospitality industryExcellent leadership skills with a hands on approach and lead by example work styleProven experience in a housekeeping, ideally within a hotel environment.Strong problem solving capabilities with the ability to adapt to changing environments