Executive: Integrated Bus Plan & Perf. at Telkom

Core Description
Facilitate the overall planning development and monitoring of an ExCo approved and Integrated Business Plan, which fulfills the sole purpose of being the ONE and ONLY MASTER BUSINESS PLAN for Openserve to achieving its
strategic objectives. Maintain a BU Investment model that an be used as a decision making tool providing guidance
on effect of strategic decisions on business overall macro performance metrics. Direct relevant Business execution
plans/programs to ensure overall integration & alignment to ensure strategic objectives are realized effectively and efficiently. Enable improved results Delivery throughout the Openserve organization by employing effective Change and Operability Techniques, Tools, Analytics as well as Performance Monitoring and Control systems and reporting. Consider all Financial, Social and Environmental requirements before integrating it into

Knowledge/Skills
FUNCTIONAL KNOWLEDGE

• Operability and Change Management; Business Plan
• Development; Business Processes; ICT Technology &
• Industry; Financial Management; Budgetary
• Processes; Project Management Processes & Methods;
• Vendor & Partner Management; Legal Procedures;
• Presentations; Facilitation Processes

FUNCTIONAL SKILLS

• Conceptual Ability; Solution Development; Research &
• Innovation; Change Management; Cross Functional
• Teamwork; Conflict Management; Technical
• Writing; People Management; Strategic Thinking; Agile
• Project Life Cycle Planning & Tracking;

Job Responsibilities

Facilitate an Integrated & Aligned Business Plan:

•  Custodian of the overall Business Planning process in Openserve, incorporating the business Strategic Plans, the demand based Sales
• Strategy plan, the Technology Strategy plan, the Operational Strategyplans and the resultant resources requirement plans (human resources and capital).
•  Ensure that strategies are reflected in practical functional plans and reflected in the financial budgets and longer term plans.
•  Work closely with the Executive: Business Strategy & Office of the CEO to ensure the Business Planning requirements are aligned with and imbedded into the Openserve annual calendar.
•  The compilation of a well-structured, easy to understand executable plan that outlines, integrates and aligns all Business Functional tactical plans.
•  Ensuring that the final Integrated Business Plan is appropriately aligned to the CSMO's Demand-based tactical plan, hence verifying that
• ALL Customer Demand-based delivery plans and initiatives can be realized accordingly.
•  Clearly distinguish between BAU activities and growth thereof, vs growth through specific interventions (initiatives).
•  Continuously align and enable the various Business Functions to effectively support the CSMO's Customer Demand-based tactical plan.
•  Maintain the Openserve Integrated Business Plan as a "living document" through constant refinement, updating and improvements.
•  Align the detailed tactical plans of all Business Functions with a 1-5 year planning horizon.
•  Setup relevant governance and change management capability (i.e. policies, procedures etc.) and facilitate effective change control that
• would enable tracking of changes to the Integrated Business Plan and ensure operational implementation.
•  Constantly review and update the level of detail and accuracy of executable planning information.
•  Ensure that most detailed planning (in terms of What, Where, When,
• Why, Who, How and What-if) applies for the immediate and short term (i.e. 1-6 Months), with an envelope perspective for the medium and long term.
•  Monitor and Control the execution of the Openserve Integrated
• Business Plan considering Planned vs Actual Execution Performance.
•  Track, validate and confirm each Business Function's performance against the plan, through relevant analytics, investigations, reporting and other means.
•  Identify and confirm possible deviations or non-alignment and inform adjustments to the Plan as may be required.
•  Distribute an ExCo approved version of the BU's Integrated Business Plan when required, which could include presenting it to ExCo and selected divisions within the organization and/or Group.
•  Recommend relevant cross functional KPI's that would ensure continued alignment, delivery and associated execution performance of the Business Plan within the constraints of both Financial, Social and
• Environmental considerations.
•  Define, develop and implement a suitable structure, format and system for the Openserve Integrated Business Plan to facilitate adoption, understanding and use throughout the organization.
•  Facilitate and support the development of individual Business Function tactical plans, by engaging with Openserve ExCo members or their delegates.
•  Work closely with Business Strategy to ensure alignment (i.e. focus on strategy execution) and with Finance to maintain the financial plan.
•  Validate and confirm that all Business Function tactical plans are very well integrated and aligned in terms of delivery schedules, supporting
• structures, resources, capacity and required funding.  Institute review mechanisms to monitor compliance and changes on an ongoing basis.
•  Verify the qualitative execution and delivery of the Integrated Business Plan, and assess the success of the plan meeting or enabling the Company’s strategic objectives.
•  Facilitate the alignment of business processes across the Openserve organization in support of all of the above.
•  Re-calibrate the BU Investment model with all fundamental/ strategic changes to the business model and strategies when required.

Qualifications

• Relevant 3 year Business and/or Financial Management degree (NQF level 7), supported by relevant Project
• Management and Change Management certifications. Qualifications on Masters level or an MBA will be a definite advantage.

Experience

• Minimum 7 years relevant ICT and/or business planning/ business analytics experience of which 5 years must have been in a Business and/or Financial Management role, and 4 years in a Senior Management position

Certification

• Any one of: ECSA, SAICA,PMSA, IOD, PMP