Telkom SA SOC Limited is a South African wireline and wireless telecommunications provider, operating in more than 38 countries across the African continent. Telkom is a semi-privatised, 39% state-owned enterprise.
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CORE DESCRIPTION
Responsible for taking high-level end-to-end design, plans, design deliverable, plans, ideas, problems or requirements and translate them into
concrete design specifications. The specifications will describe how the solution integrates with both the business processes functions and products,
and existing IT infrastructure, and integrating multiple systems (new and legacy) across one or more integration platforms. These specifications must
then be translated into solutions; these solutions must be tested and implemented. The implemented solutions must be maintained. All bug fixes will
be taken through the same process as new requirements.
JOB RESPONSIBILITIES
- Participate in JAD sessions with project stakeholders to translate high level requirements into concrete system specifications
- Give input into detailed standards to be used by the section when delivering functional and technical artefacts
- Work with teams to translate business requirements into technical solutions
- Manage changing operational needs, including the alignment of new technologies requirements with system functionality
- Perform communication
- Provide consultancy to project or system stakeholders on problem solving and training
- Give work estimates for the inclusion in the program and project plans
- Proper practical application and mentoring of EAI best practices including proper use of transactional and batch integration tools, consistency of
JOB DESCRIPTION
- information, standardizing and applying business rules, enabling common facades
- Execution of the projects, including coordination of requirements
- Oversee development and customisation of solutions
- Lead technical solution and integrated deliveries
- Develop solutions according specification
- Perform root-cause analysis and propose solutions on problems and incidents
- Resolve all production and testing defects within acceptable timelines
- Participate in team resource planning and organisation design
- Perform code and design reviews
- Present knowledge transfer sessions to the team
- Participate in process optimization and automation activities.
- Review technical and solution deliveries
- Execute the solution delivery plans (SDLC) in alignment with the project managers
- Ensure adherence to Change Management and Configuration principles
- Implement solutions and maintain documentation
- Ensure delivery of updated solution documentation and maintain solutions
- Plan system application work load and software configuration baselines
- Do analysis, design and/or programming, which include the following, responsible for taking high-level business plans, ideas, problems or requirements and translate them into concrete functional and technical specifications
- Develop/ customise integrated solution(s)
- Test, implement and maintain integrated solutions
- Maintain implemented integrated solutions
- Compile and review documents
- Monitor project execution
JOB DESCRIPTION
- Assisting fellow team members where necessary by mentoring and coaching them
- Provide project status updates
- Application performance and functional assurance
- Ensure the development and execution of test cases for verification and validation of the unit and functional acceptance for each application/system against business requirements and Functional Design Specification
CORE COMPETENCIES
FUNCTIONAL KNOWLEDGE
- Computer Software; Databases; Enterprise Service Bus (ESB); IT Document Standards; IT Strategy & eTOM; ITIL; ervice Oriented Architecture Design & Development Principles; Integration Patterns; SQL; Systems (Applications); J2EE; Shell/ Batch Scripting; TIBCO; XML; XPATH; UML; SOAP; WSDL; JMS; Source Code Repository Tools; Telkom Policies; Unit Testing; Weblogic; Webservices
FUNCTIONAL SKILLS
- Analytical; Communication; Conceptual Ability; Cross Functional Teamwork; Data Modelling; Designing; Writing; UML Modelling; Lead and Effectively
- Manage Technical Discussions; Ability to Create Technical Design Documents; Create Re-usable Integration Artefacts
ATTITUDES/ LEADERSHIP COMPETENCIES
- Accurate; Customer Focus; Decisive; Dynamic; Organised; Proactive; Values Aligned to Telkom's Values (CHART)
MINIMUM PERSON REQUIREMENTS
REQUIRED CERTIFICATION/PROFESSIONAL REGISTRATION
- TIBCO and other Opensource Integration plaftorm
JOB DESCRIPTION
QUALIFICATIONS
- Relevant 3 year degree/ diploma (at least NQF level 6)
EXPERIENCE
- 5 Years integration experience
SPECIAL REQUIREMENTS
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Core Description
- Provide leadership and guidance in terms of Safety, Health and Environmental (SHE) Management to Telkom Group and its subsidiaries, employees, infrastructure, operations, facilities and assets in line with industry best practice. Accountable and responsible to implement and oversee the OHS related components of the integrated infrastructure and OHS strategy through OHS policies and procedures. Responsible for putting measures in place to ensure all OHS related governance, compliance and legislative requirements are adhered to by all employees (permanent and non-permanent), sub-contractors, suppliers and service providers. Provide leadership to the OHS team and ensure optimum performance.
Competencies
FUNCTIONAL KNOWLEDGE
- Occupational Health and Safety Act; COID Act; Environmental Management Act; Incident Management; OHS Legislation and Legislative Terminology;
- Governance Compliance; Disaster Recovery and Business Continuity Planning; Report Writing; Deep and proven knowledge of Workplace industry best practices and trends; Risk Mitigation
FUNCTIONAL SKILLS
- Conflict management; Auditing and Risk Management techniques; Disaster recovery techniques; OHS and security performance metrics; OHS Risk Management; Policy and Process Management; Resource Management and Scheduling; Financial Acumen including budgeting; Strategy & Sustainability
- Inspirational Leadership; Business Performance and Delivery Relationship Management; Corporate Governance & Compliance; Personal Mastery
FUNCTIONAL ATTITUDES
- Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Examining information; Adopting practical approaches
- Market Leadership: Developing expertise; Interacting with people; Understanding people; Seizing opportunities
- Business Leadership: Pursuing goals; Upholding Standards; Managing tasks; Seizing opportunities
- People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people
- Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working
- Values Aligned with Telkom Values; Strategy & Sustainability Inspirational Leadership; Corporate Governance & Compliance
Job Responsibilities
- Provide input into an integrated Occupational Health & Safety (OHS) strategy for Telkom
- Provide technical expertise, leadership, and support for all OHS initiatives
- Ensure the development, planning, and implementation of OHS policies and procedures in compliance with local Occupational Health and Safety Act (OHS-Act) and other legislative bodies' rules and regulations
- Compile and manage the OHS budget
- Provide leadership and direction to the OHS division to ensure effective and efficient OHS operations
- Provide input to development of Disaster Recovery and Business Continuity Plan; and ensure implementation and administration thereof
- Provide input to OHS the implementation plan
- Execute relevant programs throughout the entire organization that will ensure the entrenchment of a world-class OHS compliance culture.
- Compile and analyse OHS trend reports and ensure the implementation of preventative measures.
- Develop required annual OHS plans and reports for submission to the required legislative bodies
- Ensure the optimization, effectiveness and efficiency of all OHS aspects of Telkom Group and subsidiaries facilities.
- This includes leveraging technology and systems to create processes and support systems that are sustainable and scalable.
- Implementation of a consistent Safety,Health & Environment (SHE), Management framework that supports the achievement of Telkom's overall objectives
- Provide inputs to policy, supporting guidance & procedures on SHE management to be applied across Telkom, to the Gyrogroup Audit & Risk
- Committees
- Execute OHS related risk management activities across Telkom, ensuring OHS Policy statements are met
- Audit Telkom policies, processes, practices and tools to ensure adherence to legislative requirements
- Drive adherence to relevant SHE and wellness legislation, policies and procedures
- Ensure the operational management of OHS inspections and IOD's
- Responsible and accountable for effectively leading, managing and developing the OHS team to ensure execution excellence
- Support the development of divisional budget, expenditure and performance reporting
- Direct and oversee implementation of the division work plan, assigned work, activities, and projects
- Partner with HR, IT, Procurement and other Shared Services groups in the delivery of coordinated solutions to internal customers.
Qualifications
- Relevant 3-year degree/ diploma (NQF level 6) e.g. in OHS Management and Risk & Compliance
Experience
- 5 Years relevant experience in OHS field, of which at least 2 years on supervisory level in a comparable large company
Special Requirements
- Willing to work extraordinary hours when required.
- Valid driver's license.
- Travel nationally to support business units in the regions.
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Core Description
Responsible for supporting Gyro strategy by leading the business planning process, working closely with the Executives to create comprehensive medium/ long-term business plan models, driving business objectives, providing sound and factual business models, and performing financial analytics. Also be responsible for reviewing business cases, financial projections, preparing board-level documents, investigating and performing deep dive analyses on revenue, costs, performance trends, providing business insight and cost savings and revenue growth strategies. The role will also entail the oversight and monitoring of service providers, financial reporting to predefined charge-out models for the respective business units and interfacing with stakeholders including Gyro BU's, Openserve, Consumer, Telkom Group Finance, and other stakeholders.
Competencies
FUNCTIONAL KNOWLEDGE Business Acumen; Business Planning; Financial Management; Financial Accounting; Financial Reporting; Performance Analysis and Measurement Techniques; Forecasting Techniques; Latest best practices on financial charge-out models; Documentation Management; Interpreting Financial Information; Systems and Processes; Numerate and articulate, with knowledge of MI and real estate systems; Ability to Exercise Judgement; Value Identification; Managing People; Knowledge of Facilities Management, Property Management and Workplace industry best practices and trends advantageous.
FUNCTIONAL SKILLS Analytical Ability; Business Analytics and trend analysis; Forecasting; Financial Modelling; Financial Acumen and Commercial Awareness; Budgeting and forecasting skills; Presentation; Business case review; Solid understanding of financial modelling such as Net Present Value, Internal Rate of Return analysis and property development appraisals; Ability to perform financial analysis in a fast paced environment and to synthesize financial analysis and business objectives into clear business recommendations; Understanding of different commercial models for different services, products and categories; Financial Acumen including budgeting; Accuracy; Time Management; Ability to Exercise Judgement; Change management; Negotiation; Relationship Management with internal and external stakeholders.
FUNCTIONAL ATTITUDES Business Leadership; Market Leadership; Personal Leadership; Thought Leadership; Values Aligned with Telkom Values.
Job Responsibilities
JOB RESPONSIBILITIES - Develop financial models for financial analysis, forecasting, profitability analysis for Gyro BU's, etc. - Producing forecast and budget income statements, trial balances and cash flows for the Gyro Group of entities, including commentary. - Analyse financial information (including company results, balance sheets and cash flows) to provide insights to internal stakeholders and identify cost savings and revenue generation strategies - Perform financial and profitability analysis for Gyro BUs to facilitate management decisions. - Review business case submissions to be presented at funding council to get approval for Gyro CAPEX projects. - Perform business case benefits tracking evaluations and review. - Lead the annual Gyro Property Management business planning process by liaising with external and internal stakeholders to create a comprehensive three/five-year plan. Aggregate and consolidate Gyro BU forecasts and budgets. - Prepare SAP upload sheets encompassing the revenue, cost allocations and balance sheet for both budgets and forecast. - Prepare cash flow statements and free cash flow calculations for both budget and forecast. - Collaborate with the Gyro divisions in setting the Gyro annual CAPEX budget. - Collaborate with the Gyro divisions to manage and track performance versus the CAPEX budget. - Prepare board-level documents for monthly, quarterly and budget reporting in addition to ad-hoc requests. - Develop management reporting templates based on predefined reporting requirements with the Gyro Managing Executives, Telkom Group Finance and other stakeholders. - Managing complex and strategic relationships (internal and external) to ensure alignment on financial plans for Gyro, business units and vendors. - Participate in defining Gyro charge out principles and align with Telkom financial and accounting principles. - Support senior management and cross-functional business partners with timely, accurate, actionable financial analysis on an ad-hoc basis. Perform management accounting for Property Operating Costs: - Revenue and Expenditure management relating to: Leasing, Utilities, Facilities, General Opex: - Pool Costs - Actuals Budgets & Forecast - Facilities - Ad-hoc approvals - Reporting, including the review of appropriate Cost allocations - Detailed Property operating cost analyses Perform management accounting pertaining to asset analyses and ratios incl. trend analyses (for the four main Gyro businesses): - Revenue analyses (per customer, per tower) - Efficiency analyses (e.g. utility costs per tower, profitability, regional analyses General/ Other business management analyses/reporting: - Performance KPI reporting as requested and desirable for monitoring and managing business performance Procurement - Contract management support (Facilities, Property Management) - Participation in SMEET Procurement process, as and when required Relationship management - Managing complex and strategic relationships (internal and external) to ensure alignment on financial plans for Gyro, business units and vendors.
Required Certification
- Chartered Institute of Management Accountants (CIMA)/ Chartered Accountant (CA) certification will be advantageous.
Qualifications
- Relevant 3 or 4 year degree (at least NQF level 6), in Accounting/ Statistics or related field.
Experience
- 7 Years relevant experience in real estate or similar environment, of which at least 2 years on management level in a comparable large company.
Special Requirements
- Formulating Strategies & Concepts - proven ability to think and work strategically to realise organisational goals; develops or implements strategies; Identifies, develops positive and compelling visions of the organisation's future potential; takes account of a wide range of issues across, and related to, the organisation. Exceptional ability to analyse and interpret numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis. Presenting & Communicating Information - Strong executive presentation skills, both oral and written; able to tailor communication style to effectively meet the needs of the audience.
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Core Description
Responsible to direct all regional operational security activities and ensure security effective operational availability. Manage the delivery of professional security services and compliance to good governance standards aligned with the Security Industry. The incumbent will also be responsible for the management of internal and external stakeholder relations by developing and maintaining strategic stakeholder relationships (SAPS, PSIRA, NKP, SSA, PROV & NAT JOC).
Competencies
FUNCTIONAL KNOWLEDGE
- Security risk and threats facing Security Operations and construction sites; Negotiator; Manage and motivate the team to deliver security solutions to quality, cost and deadline; Legislation governing security; Stakeholder management and conflict resolution capabilities; Project management principles; Business ethics principles
FUNCTIONAL SKILLS
- Negotiation; Risk management; Conflict resolution; Strategic planning and development; Critical and analytical thinking; Innovative; Motivator
FUNCTIONAL ATTITUDES
- Professionalism; Integrity; Emotional maturity; Trustworthiness; Team leader; Talent management
- Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Examining information; Adopting practical approaches; Providing Insights
- Market Leadership: Developing expertise; Interacting with people; Understanding people; Seizing opportunities
- Business Leadership: Pursuing goals; Upholding Standards; Managing tasks; Seizing opportunities
- People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people
- Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working
- Values Aligned with company Values
Job Responsibilities
- Develop Physical security plans, standards and guidelines
- Develop and formulate regional security plans and operating guidelines in an environment of vigorous change.
- Develop and implement the region's business support plan.
- Manage the regions security performance.
- Optimize the utilization of SP through SLA management.
- Develops or co-ordinates the development of a detailed assignment/ project plan and/or terms of reference; scope and timeframes of an assignment and ensuring that an efficient and successful execution is conducted through:
- Implementing the security operational strategy and program, identifying key focus areas and driving the implementing of control measures.
- Analysing and interpreting security and related incidents and trends affecting Telkom.
- Directing the collection, analysis and interpretation of performance information on security operation.
- Identifying and deciding how to counter internal and external threats in the region.
- Directing the implementation of security applications (procedures and technology) within the various business areas and sites e.g., power stations, transmission sub stations, warehouses etc.
- Advising areas on security operational tactics, procedures and practices.
- Directs or leads investigation and risks assessment team members or specialists in a manner which ensure the success of the assignment and that quality standards are met by:
- Conducting thorough risks assessment to mitigate potential risks
- Identify future security requirements.
- Coordinating and integrating the different Operating unit's security requirements and needs into plans capable of achieving Telkom's strategic goals.
- Searching actively for substantial and radical innovative ways to enhance and optimize security operations.
- Develops and motivating for assets and capital projects.
- Communicating with all levels in a clear, concise, and professional manner:
- Measuring and monitoring regional performance against minimum standards to ensure effective and optimal deterrence, denial. detection, delay, eporting and response.
- Guiding Area security managers through in the interpretation (practical application) of the approved performance areas, targets and measurement criteria.
- Monitoring and interpreting progress on implementation and/or status of implemented security measures.
- Endorsing the security compliance targets, monitoring progress and developing corrective actions.
- Perusing inspection/ audit reports and interprets compliance evaluation findings and strategically lead remedial initiatives following a regulatory body inspection including possible dispute resolution.
Provide management support by:
- Providing input into overall Telkom Security Strategy and Business Plan for area of expertise.
- Aligning and integrating area of responsibility with overall Security strategic direction.
- Identifying and managing the implementation of security capacity which includes people, processes and systems.
- Providing leadership for the resolution of security challenges in the region and bringing these to the attention of management.
Optimizes the utilization of resources (People, money, and assets) by:
- Recommending the appropriate 'mix' of people, processes, and systems for the region.
- Empowering staff and mobilizing resources towards areas of increasing results.
- Mentoring and coaching staff and driving the development of staff to ensure the succession process within the section.
- Creating a culture for achieving success by ensuring that staff members are qualified, motivated, and committed.
- Formulate the budget and manage expenditure against the budget.
Establishes stakeholder relationships by:
- Liaising with the Operating units' managers and management representatives in formulating and negotiating performance standards.
- Leading intra operating unit working groups on security with the aim of integrating and ensuring optimal security solutions.
- Liaising with external security stakeholders and interest groups in the region.
- Participate in all security forums
Qualifications
- Relevant 3-year Degree/ Diploma (NQF level 6) preferably in police & security studies, Investigations, Legal studies
Experience
- 7 years minimum experience in Security Operational Management, 2 of which should be on management level, with knowledge of current security systems
Special Requirements
- Ability to travel frequently.
- Work under pressure.
- Must have extensive understanding of the security risk and threats facing Security Operations and construction sites.
- Must be a skilled negotiator.
- Must have a thorough knowledge and understanding of legislation governing security.
- Excellent stakeholder management and conflict resolution capabilities.
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Job Description
Responsible for taking high-level business plans, ideas, problems or requirements and translate them into concrete functional specifications. The specs produced will describe how the solution integrates with both the business processes and products and the existing IT infrastructure.
These specs must then be translated into solutions; these solutions must be tested and then implemented. The
implemented solutions must be maintained. All bug fixes will be taken through the same process as new requirements. The job is also responsible for Project Management.
Key Deliverables
- Implemented Solutions
- Compile all SDLC
- Implement interfaces
- Maintained Solutions
- Designed Solution
- Follow appropriate processes and/ or value chains
- Design interfaces
- Compile design and build documentation
- Conduct quality assurance reviews
- Define input and output files
- Design program logic
- Write program specifications
- Developed/ Customised Solutions
- Follow appropriate processes and/ or value chains
- Determine solution standards
- Compile documentation
- Develop solution specification
- Implement solution
- Tested Solutions
- Coordinate tasks to implement solution in Quality Assurance
- Perform prototyping
- Check that solutions conform to original specification
- Rectify any errors identified
- Arrange for customers for testing and approval
- Assist with negotiation & compilation of Service Level Agreements
- Maintained Documentation
- Analysed Requirements
Skills
FUNCTIONAL KNOWLEDGE
- IT Document Standards; Architecture; Database;
- Systems; Computer Software
FUNCTIONAL SKILLS
- Data Modelling; Writing; Designing; Analytical;
- Communicating
Qualification and Expreience
- Relevant 3 year relevant IT Degree/ Diploma (at least NQF level 6),
- 3 Years relevant experience, preferably in IT environment
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Job Description
Responsible for the development and automation of business processes for Openserve to cater for new products to
market and improve operational efficiency. This entails defining the project scope, investigating, data collection , determining key measures, redesigning processes or systems
Key Deliverables
- Provide support in developing and implementing process automation of complex cross departmental improvements to deliver the required business outcomes
- Provide support in conducting research and analysing data to identify opportunities for automation in business processes so as to improve efficiency
- Analyse and monitor implemented changes to business processes and make adjustments as needed
- Assist in developing and implementing process improvement plans,
- including documenting and communicating changes to employees
- Provide support on analysing costs and benefits of proposed changes to the business process to determine their overall impact on the organization
- End to end digital process and automation processes, testing the proposed changes, obtaining agreement on the proposed changes to ensure business system readiness and implementing the agreed changes and measuring the results
Skills
- Openserve Structure; Project Management;
- Computer Software; Process Management
- Business Processes; Analytical; Data mining;
- Systems thinking; Facilitation and
- presentation techniques; Problem solving;
- Decision making; Change Management;
- Facilitating Techniques; Presentation
- Techniques; Designing; Analytical; Negotiation
- Techniques; Report Writing Techniques;
- Leadership
Qualification and Expreience
- Relevant 3-year Degree/ Diploma (NQF level 6)
- 3 Years relevant experience and project
- exposure in process automation
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Job Description
Design, test, and implement VoIP products,
services and systems in Openserve’s core VoIP
network
Key Deliverables
Analyse and understand Openserve’s existing VoIP networks management and
monitoring systems.
Develop VoIP products and Services.
Develop scalable architecture designs for VoIP and data services.
Conduct troubleshooting of VoIP network and product issues.
Analyse and upgrade VoIP network security systems and protocols. Conduct
regression testing.
Optimise networks, processes and security to improve efficiencies and cost
reduction
Skills
- information technology, computer science, VoIP
- network, VoIP systems and IP Protocols. Detailed
- knowledge of network security systems and
- software.
- Knowledge on VoIP network architectures included
- but not limited to hosted IP platforms, Unified
- communication platforms, billing platforms,
- network management/assurance and monitoring
- platforms as well as integration. Voice QoS design
- and implementation. Security standards and best
- practices implementation. Knowledge on VoIP CPE,
- provisioning ACS. VoIP Product and technology
- Lifecycle management
Qualification and Expreience
- Relevant 3-year Degree (at least NQF level 9) in Engineering/ Computer Science/ IT
- 3 years practical work experience in the VoIPfield of product/services design and implementation
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Job Description
To operate and maintain the installed submarine
cable systems according to International standards
Key Deliverables
- Developed Staff/ Customers
- Coordinated Repairs And Corrective Maintenance
- Implemented Submarine Cable Protection And Awareness
- Maintained Equipment/ Systems/ Performed Routines
- Provided Support
- Conducted Special Investigations
- Restored Services/ Traffic
- Maintained Network Configuration
- Conducted Quality Assurance
- Implemented Telkom's OHS Incident Prevention Plan
Skills
- DC Equipment; SAT-2/SAT-3/SAFE Submarine Cable
- System; Digital Transmission; Test Equipment; Global
- Communication Network; SAT-2/SAT3/SAFE
- Submarine Cable Jointing
- Communicating; Computer Applications; Organizing
- Techniques; Decision Making; Problem Solving;
- Analytical
Qualification and Expreience
- Relevant 3 year Degree/ Diploma (N6/S4) and relevant modular training (at least NQF level 6)
- OR
- Grade 12 (NQF level 4)
- 3 Years relevant experience
- OR
- 5 years relevant experience
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Job Description
To provide support in discovering patterns
and trends through spatial mapping,
developing mapping applications and tools,
among other duties.
Manage/ maintain/ develop GIS analytics /
solutions in support of the GIS Analytics team
and to ensure a positive customer experience.
Key Deliverables
- Analyse and provide geographic trends and findings, including consumer segment prevalence, customer base movement and revenues (at microlevel) linked to network infrastructure availability and capacity.
- Analyse Data and provide recommendations to improve efficiency.
- User support for all GIS applications and ArcGIS application (ArcPro or ArcView)
- Providing reports, extracts from GIS Data in the database based on requirements and input data of the Customer.
- Provide support for projects and CRs’, user requirements, data design, data management and development testing.
- Develop systems or tools to improve systems or user usefulness. Either on the database with triggers and procs, with ArcGIS Models, using python scripts, or other languages.
- Publish and maintain Maps for ArcGIS Server and Portal
- Providing and maintaining processes and tools for Regional GIS to maintain and improve the production datasets sued by business.
- Processing or analysing of Raster Datasets for use in the ArcGIS server application environment or by users requiring different formats and projections.
Skills
- Processes; Geographical Information System;
- Geographical; Openserve Procedures, GIS
- Analytics
- Technical; Computer Configuration; Analytical;
- Problem Solving; Communication;
- Presentation
- Data analytics (including SQL, R or Python);
- Geographical Information Systems (GIS);
- Performance monitoring/ management;
- Market & Customer Research & Insight;
- Telecommunication
- ArcPro , ArcGIS server, ArcGIS Portal, Oracle,
- SQL Server,
Qualification and Expreience
- Relevant 1-2 year diploma (NQF level 5/6) 5 years relevant experience
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Core Description
To install, operate and maintain the submarine cable systems and associated local terrestrial systems, according to international standards, in order to provide a continuous service to International and National Investors, Operators & Customers
Competencies
- Transmission Systems; Safety Regulation and Standards; Mechanical Aids; Network Management Systems; IP Networks; Power DC and AC; Project Management; Data Communication Systems; Broadband Systems;
- Data Acquisition / Multiplexing Systems; National Management Systems; Computer Hardware / Software Systems;
- Company Policies/Procedures & WI's; NonVoice Systems & Associated Services; Fire Alarm Systems; Fire Suppression Systems and Procedures; Air
- Conditioners; Standby Plants; UPS & Battery Management
- Interpersonal; Planning; Project Management; Computer Literacy; Programming; Analytical; Communicating; Training Techniques; Team work; Technical& Test Eq Handling & Techniques; Technical Design
- Dedicated; Quality Awareness; Responsible; Proactive; Team Player;
- Driven; Work and Personal Safety; Customer Focus; Accurate
Job Responsibilities
- Maintained Network Configuration
- Monitored Traffic Quality
- Restored Traffic
- Managed Spare and Test Equipment
- Installed Equipment / Services
- Repaired Equipment / Services
- Maintained Equipment
Qualifications
- Electrical Engineering Degree/ Diploma
- (N6/S6) Light Current (at least NQF Level 6)
OR
- Grade 12 with Maths, Science and relevant
- modular training (NQF Level 4)
Experience
- 1 Year relevant experience at operational level
OR
- 3 Years relevant experience at operational level
Special Requirements
- Valid driver's license. Must be able to identify colours.
- Must be willing to travel to undergo training
- Must be willing and able to work after hours, shifts, including overtime
- call-out and stand-by duties.
- Must have an understanding of the inter-dependencies between sections.
- Ability to speak foreign languages (Fresh, Spanish, Portuguese) is an
- advantage. Must have a high stress tolerance level..
- Call out and stand-by and travelling away on S&T.
- Able to function in stressful environment.
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Core Description
Perform acceptance/ commissioning/ repairs/ installation and maintenance activities on Telkom's Maritime network to ensure customer service, at operational level.
Competencies
- Test Equipment; Tools; Radio Operating Procedures; Computer Networks & Operating Systems; MF/HF Radio Receivers; MF/HF High Power Radio Transmitters; VHF Transceivers Planning; Computer Configuration; Analytical;
- Problem Solving; Communication; Technical& Test Eq Handling & Techniques
- Loyal; Dedicated; Innovative; Dynamic; Accurate; Customer Focus; Team Player
Job Responsibilities
- Maintained Radio Stations/ Performed Routines
- Designed/ Manufactured Radio Interface Equipment
- Installed and Commissioned Radio Systems/ Equipment
- Repaired Maritime Equipment or Systems to Component Level
Qualifications
- Electrical Engineering Degree/ Diploma (N6/S6) Light Current (at least NQF Level 6)
- OR
- Grade 12 with Maths, Science and relevant modular training (NQF Level 4)
Experience
- 1 Year relevant experience at operational level
- OR
- 3 Years relevant experience at operational level
Special Requirements
- Valid driver's license.
- Able to identify colours.
- Able to handle heights (where applicable).
- Able to work in confined spaces (where applicable).
- Must be willing and able to work after hours, including overtime.
- Call out and stand-by and travelling away on S&T.
- Able to function in stressful environment.
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Core Description
- Accountable to provide professional and efficient contracts advice to Telkom Group, its business units and subsidiaries on all legal matters as well as managing a legal services team.
Competencies
Functional Knowledge
- Legislative Terminology; Telkom Conditions of Service; Business Acumen; Commercial Law; Company Law; Competition Law; Corporate Law; ICT Environment; Property Law.
Functional Skills
- Strategic Thinking; Analytical; Creative; Negotiation Techniques; Oral and Written Communication; Problem Solving; Relationship Building; Research Techniques
Attitudes/ Leadership Competencies
- Thought Leadership: Developing stategies/ Providing insights; Generating ideas; Exploring possibilities; Examining information; Adopting practical approaches.
- Market Leadership: Developing expertise; Challenging ideas; Interacting with people; Understanding people; Seizing opportunities; Managing tasks.
- Business Leadership: Pursuing goals; Taking action; Upholding standards; Managing tasks; Seizing opportunities.
- People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people.
- Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working Values Aligned with Telkom Values (CHART).
Job Responsibilities
- Implement Legal Services Strategy.
- Contribute to strategic direction and management of Legal Services.
- Assist GE: Legal Services to develop and implement corporate strategies and policies.
- Co-ordinate and manage Telkom and BCX's approach towards contracts and other proceedings to which Telkom and/or BCX is party or potentially party.
- Manage the provision of high quality, cost effective legal services team.
- In conjunction with the GE Legal Services, manage the financial pressures of the service and to ensure adherence to budgets
- Carry a caseload of high-level and/ or complex individual legal matters
- Promote good corporate governance across Telkom and BCX
- Provide Telkom and BCX management, employees, Board and Board Committees, as applicable, with high quality legal and related advice/ analyses, tailored to Telkom's need, on matters pertaining to all aspects of Legal Services
- Prepare legal reports and provide legal comments, in order to ensure that management and decision makers are fully informed of the legal implications of proposed courses of action
- Implement and manage appropriate systems and processes to ensure that Telkom and BCX’s directors/ management leadership comply on an ongoing basis with their respective responsibilities and obligations
- Assist in the interpretation of law, rulings, and regulations governing Telkom and BCX activities
- Advise BCX from a legal perspective on transactions of business involving shareholders, directors, officers and Telkom's relations with the general public
- Prepare legal documents and business contracts and administer other related legal matters
- Build strategic relationships with relevant stakeholders
- Manage the sourcing of external legal services.
- Ensure external purchased legal services are of high quality and deliver value for money
- Instruct and draft briefing material for external providers of legal services
- Manage Telkom and BCX's relationships with external providers of legal services on an ongoing basis
- Manage performance of employees in line with the Group’s performance management system, including setting objectives which reflect Legal Services objectives
- Inspire commitment to develop legal capabilities within BCX in particular
- Ensure correct staff compliments as per Employment Equity targets.
- Lead and contribute to team success
- Advances the organization’s people strategy (e.g. Recognition, coaching, engagement initiatives, etc.)
- Required Certification
- Admission as practicing Attorney or Advocate
Qualifications
Experience
- 10 Years relevant legal & commercial experience and 2 years Managerial experience
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Core Description
Digital web developer responsible for front-end development, generating all new code for both the front and
back-end as well as ensuring that the system can plug-into a variety of databases. Experience with responsive and adaptive design is strongly preferred. In addition, an understanding of the entire web development process, including design, development and deployment, back-end knowledge, is required.
Key Deliverables
- Develop digital solutions in accordance with UX/UI designs
- Code development for front-end and all customer facing digital channels
- Enable and code the functionalities behind the UX/UI designs
- Responsible coding for front-end and integrating to the middleware and/or back-end systems
- Knowledge of PHP, PHP files and theme functions, and knowledge of the Drupal theme layer
- Fluent with HTML5/XHTML and SCSS, PHP, JavaScript, and jQuery
- Work closely with the project delivery teams to improve user experience by developing technical solutions.
- Participate in strategy discussions related to design and implementation.
- Contribute to the analysis and design process by identifying customers' needs and translating those needs into rules that will be enforced by the software application
- Communicate with team members through the Agile process to prioritize, estimate, and triage tasks
Competencies
FUNCTIONAL KNOWLEDGE
- HTML, JavaScript and CSS; Drupal Developer, with excellent HTML5, JavaScript and CSS; PHP, PHP files and theme
- functions, and the Drupal theme layer; Integrating open source and third-party applications into existing systems; Maintenance and administration of Drupal modules and sites;
- HTML5/ XHTML and SCSS, PHP, JavaScript, and jQuery; Web protocol ecosystem, including HTTP/S; EST/ SOAP/ JSON web services
FUNCTIONAL SKILLS
- Technologies: JavaScript; HTML5/ CSS; Node.js; Angular; PHP; MYSQL; JQuery; Drupal; GIT; Ubuntu/ RedHat/ OEL/ Linux; Containers (Docker, OpenShift, Kubernetes)
Qualifications
- 3 year Bachelors Degree or equivalent qualification (IT, Computer Science, Information Systems, Engineering) (NQF level 6
Experience
- 5 years solid development experience as a developer using predominantly PHP (Intermediate).
- Solid development experience as a developer using predominantly PHP (Senior).
- Technical/ Systems design experience would be an advantage.
- Experienced with using source control in a collaborative team setting
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Core Description
Manage a purchasing portfolio of products and services on behalf of Telkom Group to ensure optimal cost benefits to the business through the various Purchasing channels, e.g RFQ/RFX, purchasing card and contract call off. Performing category wise spend analysis and identifying opportunities for cost saving and better-quality products/solutions. Does environmental scanning to evaluate potential suppliers/ buyers to ensure competitive purchasing and selling decisions. Ensure timely purchasing price decisions in coordination with customer and business requirements. Identify and improve on processes for the optimal turnaround of purchasing demands, prepare and enhance work instructions and assist with skills development and knowledge sharing sessions to both the customer base and the Procurement community
Competencies
Functional Knowledge
- Negotiation techniques; Business models; Project Management; Business Planning; Industry pricing; Forecasting techniques; Business acumen; Business Process Frame (eTOM); Value Identification; Content Management; Spend & Demand Analysis; Specification Analysis; Supply Market & Competitor Analysis; Value Chain & Total Cost Analysis; Procurement Applications & MDM; Procure to Pay; Sourcing Event Execution
Functional Skills
- Analytical; Negotiation; Problem Solving; Leadership; Integration; Communicating with Impact; Drive for Results; Team Working; Customer Management; Building Relationships; Project Management & Planning.
Attitudes/ Leadership Competencies
- Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Exploring possibilities; Examining information; Adopting practical approaches
- Market Leadership: Developing expertise; Challenging ideas; Interacting with people; Understanding people; Seizing opportunities; Managing tasks
- Business Leadership: Pursuing goals; Taking action; Upholding standards; Managing tasks; Seizing opportunities
- People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people
- Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working Values Aligned with Openserve Values
Job Responsibilities
- Responsible for managing the price negotiation strategy for Telkom’s tactical procurement.
- Guide business in terms of tactical procurement to ensure compliance to the Procurement/Sundry Policy and the Procurement Governance documents.
- Will be leading a cross functional team of people involved in vendor management, sourcing, pricing, and costing.
- Identifying, negotiating and developing a dedicated supply/ vendor base for achieving cost-effective purchase materials and reduction in delivery time and guide on the best way to place various types of PO’s to support cash flow planning and commitment liabilities.
- Work on improving the process in line with the brand requirements for better efficiency and quality control.
- Act as the single point of contact between internal departments/ suppliers/ vendors/ and ensure adherence to defined production schedule and quality standards and facilitate time delivery.
- Establish work instructions, training manuals, presentations for internal and external stakeholders.
- Support internal and external audits and present knowledge sharing sessions.
- Performing category wise Spend Analysis and identifying opportunities for cost saving
- Analyzing Demand through analytics and understanding of business.
- Tracking and recording the actual costs and carry out gap analysis with action plans for improvement and conducting a comparative analysis on supplier prices
- Reviewing and evaluates the performance of the suppliers
- Carry out presentations, work with spreadsheets and run or participate in meetings
- Mapping of all processes.
Required Certification
- Six Sigma certification or Process engineering certification will be an advantage.
Qualifications
- Relevant 3-year degree/ diploma (at least NQF level 6)
Experience
- 5 Years relevant experience
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Core Description
Responsible for planning, conducting the fieldwork and reporting on audits in a wide range of the company's operations. The key focus is to provide independent audit assurance through the delivery of a portfolio of reviews.
Competencies
Functional Knowledge
- Risk Management; Business Acumen; Risk-Based Audit Approach; Financial & Acc Standards & Principles; IIA Standards and Code of Ethics; IT Governance & Information System Audit; Regulatory Environment.
Functional Skills
- Influencing Techniques; Change Management; Relationship Building; Communication; Analytical Ability; Financial Analysis & Reporting; Internal Audit Software Packages; Project Management
Attitudes/ Leadership Competencies
- Integrity; Business Leadership; Market Leadership; Organizational Leadership; Personal Leadership; Thought Leadership; Adaptability; Accountability
Job Responsibilities
Planning, conducting the fieldwork and reporting on audits in a wide range of the company's operations 50%
- Execute and Manage Projects
- Develop an audit programme that addresses the objectives of the audit
- Define the scope, timing and objectives for the audit engagement, based on the preliminary survey performed
- Perform a preliminary survey of the environment audited by identifying the processes involved with their associated risks and controls
- Conduct the audit fieldwork by identifying, analysing, evaluating and recording sufficient information to achieve the engagement's objectives
- Receive confirmation from the Senior Manager of the high-level scope and timing before commencing with allocated projects
- Identify opportunities for operational and control improvements and make recommendations on control weaknesses\Manage the audit project, including regular status updates and escalation of critical issues
- Ensure that audits are performed within the allocated hours and agreed timeframes
- Document the engagement results, clear findings and obtain management actions
- Communicate the engagement results and clear the report within the appropriate level of management, monitor and report on progress of Implementation of Management Actions
- Perform benchmarking and research in the audit and telecommunications related environments
- Perform Special Projects
- Ensure Continuous Improvement of the Audit Process by participating in Strategic initiatives
- Provide administrative support to team, such as TeamMate Support
- Manage management Action Tracking items by ensuring that the management action findings are effectively managed after creation to implementation
Providing independent audit assurance through the delivery of a portfolio of reviews 50%
- Provide Input into Internal Audit Plan
- Provide input into the development of the annual internal audit plan Identify risks during audits to be included in the risk register for future audit plan development
- Provide Feedback to the Audit and Risk Committee and Executive Management
- Provide input into the Audit and Risk Committee and Executive Management reports
- Provide information on the progress of the implementation of Management Actions
- Apply Commercial and Technical Expertise
- Maintain knowledge of changing laws and guidelines to ensure continuous compliance
Required Certification
- Certified Information Systems Audit (CISA), Certified Internal Auditor (CIA) (CCSA) or studying to be Charted Accountant will be an advantage
Qualifications
- Relevant 3 year Financial Degree/ Diploma (NQF level 6)
Experience
- 5 years auditing experience
Special Requirements
- Prepared to travel (Local and International)
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Core Description
Responsible to provide extensive support to executive management to develop concise communication through an integrated report on how the organisation's strategy, governance, performance, and prospects lead to the creation of value over the short, medium and long term. Communicate the organisation's approach to managing its key environmental, social issues and sustainable development goals (SDGs). Define and develop a Group Reporting Guideline to ensure alignment by all business units. Plan, collate, review, monitor and report quarterly integrated report to Exco and Social and Ethics Committee (SEC). Manage external stakeholder relationships such as International Integrated Reporting Committee of South Africa , JSE, NBI, etc. Facilitate workshops with internal stakeholders including materiality determination with Exco, share best practice and King IV disclosure requirements. Ensure Integrated Report compliance with the International Integrated Reporting Framework , Global Reporting Index (GRI), King IV and responds to JSE FTSE Russell index and Carbon Disclosure Project (CDP). Key contact for internal and external assurance providers and facilitate the assurance process with the business units, share assurance findings and follow up on implementation.
Competencies
Functional Knowledge
- JSE Listing requirements, International Integrated Reporting Framework , GRI Standards; JSE FTSE (ESG Index); King IV; Carbon Disclosure Project (CDP) Framework, Sustainable Development Goals (SDG's), Task Force on Climate – Related Financial Disclosures (TCFD), other ESG ratings such as MSCI ESG Ratings, ISS ESG Corporate ratings , S&P Global ESG ratings
Functional Skills
- Presentation Techniques; Interpersonal, Planning; Information Management; Communication; Project Management; Report Writing Techniques, Networking; Analytical; Organising Techniques; Research
Attitudes/ Leadership Competencies
- Attention to Detail; Business Orientated; Ethical; Goal Orientated; Assertive; Integrity; Proactive; Customer Focus; Determination and belief to drive organisational change; Working under pressure to meet deadlines; Demonstrate ability to network and perform in a cross functional environment
Job Responsibilities
- Develop content and project management the end-to-end integrated reporting process
- Define the integrated reporting process for business units and content owners across the Group
- Develop integrated reporting templates for each business units and content owners
- Plan, develop content, collate and review information from all business units and content owners
- Guide and assist in the development of the narratives with each stakeholder
- Ensure the Integrated Report comply with, King IV disclosures, Integrated Reporting Framework
- Define and develop a Group Reporting Guidelines to ensure alignment by all business units
- Define criteria in consultation with business for integrated reporting process
- Oversee Integrated Report design (with external appointed editors and designers) and print process
- Provide advice and support on Integrated Reporting/Sustainability ESG performance gaps versus best practice identified during the audit process
- Collate ESG KPIs related information monthly from all the Business Units and content owners
- Monitor and report on the identified SDG's
- Prepare quarterly reports to Exco and SEC
- Facilitate materiality themes workshop annually on behalf of Exco
- Manage relationships with content owners - Enterprise Risk Management (ERM), Telkom Audit Services (TAS), Governance, Group Strategy, Business units, Stakeholder engagement & Sustainability i.e. BBBEE, Foundation, FutureMakers, Human Resources, Environmental and OHS
- Conduct on-going benchmarking on Integrated Reporting and ESG activities and facilitate workshops with content owners to share best practices and provide recommendations applicable to Telkom
- Manage relationship with internal and external assurance providers, define the assurance scope and facilitate the assurance process,
- Post assurance - follow up on the recommendations to address adverse findings
- Respond to both the JSE FTSE ESG Index, the Carbon Disclosure Project (CDP) and other ESG rating indexes and represent Telkom at relevant forums
- Maintain Telkom's JSE FTSE Russell index constituency and EY Excellent Integrated Reporting rating
- Manage relationships with Integrated Reporting service providers - reporting experts, editors and designers
- Project management of the online integrated report
- Address ESG investor queries during roadshows and after
Qualifications
- 3-year degree/ diploma (NQF level 6), preferably in Finance
Experience
- 7 years relevant experience in reporting of which 3 years in integrated reporting and/or sustainability reporting
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Core Description
Conduct property optimization through strong interactions with regional teams and apply regional knowledge ensure our properties are running optimally and to preserve value and sustain our assets.
Competencies
Knowledge/Skills
- Understanding of Openserve network and equipment
- Understanding data related to equipment optimizations, power and HVAC
- Project management
- Report writing
- Communications
- Decision making
Behaviour
- Assertive; Integrity; Customer Focus; Ethical; Performance Driven; Team Player; Process Orientated; Professional; Vendor management; Data analytics; report writing, People management - Directing people; Convincing people; Interacting with people.
- Personal Leadership: Embracing change; Thinking positively.
- Values Aligned with OS.
Job Responsibilities
- Create and Manage, Standards, Policies, Scopes of Work relating to Building, HVAC, Power (non-essential and essential) Management.
- Provide input into the property management budget, perform costs analysis, ensure all costs are in accordance with budgetary restrictions.
- Manage the output of service providers to ensure delivery of service according to SLAs and cost efficiencies for the business achieving compliance to statutory regulations, policies and procedures including conducting inspections.
- Do inspection and ensure compliance to HVAC, Power (non-essential and essential) policies/procedures.
- Manage newly vacated premises by conducting take-back inspections and actioning the request to reinstate, ensuring these items are fixed and billed accordingly and the property is reinstated to an agreed quality and standard.
- Effectively manage relationships with service providers to achieve effective and efficient service delivery in a cost-effective manner and in line with good business and industry practices.
- Conduct building inspections to ensure standards are maintained, manage the service providers when areas are not up to standard and escalate when non-conformance. Monitor utility usage, implement and manage plans to achieve optimized savings. Manage audits on Service providers.
- Compile reporting,Drive property optimization projects with Operations, Engineering, Service providers in the regions.
- Manage newly vacated premises by conducting take-back inspections and actioning the request to reinstate, ensuring that items are fixed and billed accordingly and the property is reinstated to an agreed quality and standard.
- Effectively manage relationships with service providers to achieve effective and efficient service delivery in a cost-effective manner and in line with good business and industry practices.
- Conduct building inspections to ensure standards are maintained, manage service providers and areas that are not up to standard and escalate when there is non-conformance.
- Monitor utility usage, implement and manage plans to achieve optimized savings.
- Manage audits on Service providers.
- Compile reports.
- Drive property optimization projects with Operations, Engineering and Service providers in the regions.
Required Certification
- Relevant vendor certification is peferable
Qualifications
- Relevant 3-year Degree/ Diploma (at least NQF level 6) with 5 years relevant technical experience
- Relevant vendor certification is peferable
- Grade 12 with 7 years operational experience
Experience
- Relevant 3-year Degree/ Diploma (at least NQF level 6) with 5 years relevant technical experience
- Relevant vendor certification is peferable
- Or
- Grade 12 with 7 years operational experience
go to method of application »
Core Description
Conduct property optimization through strong interactions with regional teams and apply regional knowledge ensure our properties are running optimally and to preserve value and sustain our assets.
Competencies
Knowledge/Skills
- Understanding of Openserve network and equipment
- Understanding data related to equipment optimizations, power and HVAC
- Project management
- Report writing
- Communications
- Decision making
Behaviour
- Assertive; Integrity; Customer Focus; Ethical; Performance Driven; Team Player; Process Orientated; Professional; Vendor management; Data analytics; report writing, People management - Directing people; Convincing people; Interacting with people.
- Personal Leadership: Embracing change; Thinking positively.
- Values Aligned with OS.
Job Responsibilities
- Create and Manage, Standards, Policies, Scopes of Work relating to Building, HVAC, Power (non-essential and essential) Management.
- Provide input into the property management budget, perform costs analysis, ensure all costs are in accordance with budgetary restrictions.
- Manage the output of service providers to ensure delivery of service according to SLAs and cost efficiencies for the business achieving compliance to statutory regulations, policies and procedures including conducting inspections.
- Do inspection and ensure compliance to HVAC, Power (non-essential and essential) policies/procedures.
- Manage newly vacated premises by conducting take-back inspections and actioning the request to reinstate, ensuring these items are fixed and billed accordingly and the property is reinstated to an agreed quality and standard.
- Effectively manage relationships with service providers to achieve effective and efficient service delivery in a cost-effective manner and in line with good business and industry practices.
- Conduct building inspections to ensure standards are maintained, manage the service providers when areas are not up to standard and escalate when non-conformance. Monitor utility usage, implement and manage plans to achieve optimized savings. Manage audits on Service providers.
- Compile reporting,Drive property optimization projects with Operations, Engineering, Service providers in the regions.
- Manage newly vacated premises by conducting take-back inspections and actioning the request to reinstate, ensuring that items are fixed and billed accordingly and the property is reinstated to an agreed quality and standard.
- Effectively manage relationships with service providers to achieve effective and efficient service delivery in a cost-effective manner and in line with good business and industry practices.
- Conduct building inspections to ensure standards are maintained, manage service providers and areas that are not up to standard and escalate when there is non-conformance.
- Monitor utility usage, implement and manage plans to achieve optimized savings.
- Manage audits on Service providers.
- Compile reports.
- Drive property optimization projects with Operations, Engineering and Service providers in the regions.
Required Certification
- Relevant vendor certification is peferable
Qualifications
- Relevant 3-year Degree/ Diploma (at least NQF level 6) with 5 years relevant technical experience
- Relevant vendor certification is peferable
- Grade 12 with 7 years operational experience
Experience
- Relevant 3-year Degree/ Diploma (at least NQF level 6) with 5 years relevant technical experience
- Relevant vendor certification is peferable
- Or
- Grade 12 with 7 years operational experience
go to method of application »
Core Description
Facilitate the overall planning development and monitoring of an ExCo approved and Integrated Business Plan, which fulfills the sole purpose of being the ONE and ONLY MASTER BUSINESS PLAN for Openserve to achieving its
strategic objectives. Maintain a BU Investment model that an be used as a decision making tool providing guidance
on effect of strategic decisions on business overall macro performance metrics. Direct relevant Business execution
plans/programs to ensure overall integration & alignment to ensure strategic objectives are realized effectively and efficiently. Enable improved results Delivery throughout the Openserve organization by employing effective Change and Operability Techniques, Tools, Analytics as well as Performance Monitoring and Control systems and reporting. Consider all Financial, Social and Environmental requirements before integrating it into
Knowledge/Skills
FUNCTIONAL KNOWLEDGE
- Operability and Change Management; Business Plan
- Development; Business Processes; ICT Technology &
- Industry; Financial Management; Budgetary
- Processes; Project Management Processes & Methods;
- Vendor & Partner Management; Legal Procedures;
- Presentations; Facilitation Processes
FUNCTIONAL SKILLS
- Conceptual Ability; Solution Development; Research &
- Innovation; Change Management; Cross Functional
- Teamwork; Conflict Management; Technical
- Writing; People Management; Strategic Thinking; Agile
- Project Life Cycle Planning & Tracking;
Job Responsibilities
Facilitate an Integrated & Aligned Business Plan:
- Custodian of the overall Business Planning process in Openserve, incorporating the business Strategic Plans, the demand based Sales
- Strategy plan, the Technology Strategy plan, the Operational Strategyplans and the resultant resources requirement plans (human resources and capital).
- Ensure that strategies are reflected in practical functional plans and reflected in the financial budgets and longer term plans.
- Work closely with the Executive: Business Strategy & Office of the CEO to ensure the Business Planning requirements are aligned with and imbedded into the Openserve annual calendar.
- The compilation of a well-structured, easy to understand executable plan that outlines, integrates and aligns all Business Functional tactical plans.
- Ensuring that the final Integrated Business Plan is appropriately aligned to the CSMO's Demand-based tactical plan, hence verifying that
- ALL Customer Demand-based delivery plans and initiatives can be realized accordingly.
- Clearly distinguish between BAU activities and growth thereof, vs growth through specific interventions (initiatives).
- Continuously align and enable the various Business Functions to effectively support the CSMO's Customer Demand-based tactical plan.
- Maintain the Openserve Integrated Business Plan as a "living document" through constant refinement, updating and improvements.
- Align the detailed tactical plans of all Business Functions with a 1-5 year planning horizon.
- Setup relevant governance and change management capability (i.e. policies, procedures etc.) and facilitate effective change control that
- would enable tracking of changes to the Integrated Business Plan and ensure operational implementation.
- Constantly review and update the level of detail and accuracy of executable planning information.
- Ensure that most detailed planning (in terms of What, Where, When,
- Why, Who, How and What-if) applies for the immediate and short term (i.e. 1-6 Months), with an envelope perspective for the medium and long term.
- Monitor and Control the execution of the Openserve Integrated
- Business Plan considering Planned vs Actual Execution Performance.
- Track, validate and confirm each Business Function's performance against the plan, through relevant analytics, investigations, reporting and other means.
- Identify and confirm possible deviations or non-alignment and inform adjustments to the Plan as may be required.
- Distribute an ExCo approved version of the BU's Integrated Business Plan when required, which could include presenting it to ExCo and selected divisions within the organization and/or Group.
- Recommend relevant cross functional KPI's that would ensure continued alignment, delivery and associated execution performance of the Business Plan within the constraints of both Financial, Social and
- Environmental considerations.
- Define, develop and implement a suitable structure, format and system for the Openserve Integrated Business Plan to facilitate adoption, understanding and use throughout the organization.
- Facilitate and support the development of individual Business Function tactical plans, by engaging with Openserve ExCo members or their delegates.
- Work closely with Business Strategy to ensure alignment (i.e. focus on strategy execution) and with Finance to maintain the financial plan.
- Validate and confirm that all Business Function tactical plans are very well integrated and aligned in terms of delivery schedules, supporting
- structures, resources, capacity and required funding. Institute review mechanisms to monitor compliance and changes on an ongoing basis.
- Verify the qualitative execution and delivery of the Integrated Business Plan, and assess the success of the plan meeting or enabling the Company’s strategic objectives.
- Facilitate the alignment of business processes across the Openserve organization in support of all of the above.
- Re-calibrate the BU Investment model with all fundamental/ strategic changes to the business model and strategies when required.
Qualifications
- Relevant 3 year Business and/or Financial Management degree (NQF level 7), supported by relevant Project
- Management and Change Management certifications. Qualifications on Masters level or an MBA will be a definite advantage.
Experience
- Minimum 7 years relevant ICT and/or business planning/ business analytics experience of which 5 years must have been in a Business and/or Financial Management role, and 4 years in a Senior Management position
Certification
- Any one of: ECSA, SAICA,PMSA, IOD, PMP
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Core Description
Responsible for leading a team of highly qualified specialists responsible for the strategic and operational
planning of the technical product development function and Technology Lifecycle Management in Openserve.
Advancing digital transformation and innovation in the technical development of products and services.
Effectively manage the lifecycle of network technologies, equipment (hardware and software) and associated end user devices.
Knowledge/Skills
- Tenders, RFx; Company; Business Plan; Business
- Processes; Procurement Processes, Contract
- Management, Asset management, Products Budgetary
- Processes; Telkom Structure; Management Policy;
- Financial Management; Administrative Procedures;
- Business Acumen; Market/ Competitor Environment &
- Trends Device/ Technology Environment, Conflict
- Management; Administration; Technical; Analytical;
- Change Management; Negotiation Techniques; Decision
- Making; Problem Solving; Report Writing Techniques;
- Conceptual Ability; Cross Functional Teamwork;
- Empowering; People Development; Performance
Job Responsibilities
- Alignment, and implementation of the technology, network and product strategies.
- Technical development of products and services which are aligned to the Commercial Product Road map.
- Evaluation and technical understanding of new technologies, network devices & associated services.
- Enhance technical product development processes
- Interface between customer facing entities and the various technical areas for the development of new products and the enhancement of existing products, services, solutions and
- capabilities to ensure a positive customer experience.
- Application of Industry knowledge (best of breed, new technologies, technology trends) in guiding the Openserve network strategy and Technology roadmap
- Engage with market vendors, OEMs and technology partners to source, test, evaluate and prepare recommendation on
- technology, equipment and ancillary materials to be used in the network.
- Monitor and identify replacement technology.
- Migration and decommissioning plans for legacy and End of Life (EOL) technology
- Track and Communicate end of life/marketing to relevant stakeholders across the value chain
- Implement a cross functional product delivery model, interfacing across multiple areas e.g. PMO, Network,
- Customer Experience, Marketing, Sales, Product
- Management, CPM, Telkom Retail, Telkom Business,
- Wholesale, TGIT, Operational teams, suppliers and partners)
- Ability to manage, motivate and drive teams to deliver within critical timeframes
Qualifications
- Relevant 4-year degree/ diploma BSC Engineering (at least NQF level 8)
- MSc in Engineering (preferred)
Experience
- 7 Years relevant experience, of which at least 2 years on management level
Method of Application
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