Sales Lead – Yoyo Rewards at Yoyo

Job Description

• The purpose of this role is to drive revenue growth for Yoyo by converting inbound sales opportunities and supporting strategic outbound initiatives across Retail, Loyalty, and Corporate voucher products.
• This role focuses on engaging new business, qualifying leads, conducting discovery and pitch meetings, closing deals where appropriate, and seamlessly handing over converted clients to Account Management for long-term relationship ownership.

Key Responsibilities

Inbound Sales & Lead Conversion

• Act as the primary point of contact for all new inbound sales enquiries across Yoyo’s product suite
• Respond promptly to inbound leads, qualify opportunities, and book discovery or demo meetings
• Conduct a needs analysis to understand the client's objectives and recommend the most suitable Yoyo solutions
• Convert qualified inbound opportunities into closed deals or sales-ready opportunities
• Ensure a smooth and professional handover to Account Managers once deals are closed

Outbound & Strategic Sales Support

• Work closely with the Retail and Corporate Commercial teams to support strategic inbound and outbound sales initiatives
• Assist with targeted outbound campaigns, partner-led opportunities, and strategic prospecting where required
• Identify cross-sell and upsell opportunities across Retail vouchers, Gift Cards, Loyalty, and Corporate issuing partners

Product & Solution Selling

• Sell and position all Yoyo products across the business, including:Retail vouchers and gift cards
• Corporate and enterprise partners issuing retail vouchers
• Loyalty and rewards solutions
• Develop a strong understanding of Yoyo’s platform, partners, and value proposition
• Clearly articulate product benefits, use cases, and ROI to prospective clients

Collaboration & Internal Alignment

• Collaborate closely with Account Management, Product, Marketing, Retail, and Corporate teams
• Provide feedback from prospects and clients to help refine sales messaging and product offering
• Ensure accurate CRM management, pipeline tracking, and reporting

Sales Administration & Reporting

• Maintain accurate records of leads, opportunities, and deals in the CRM
• Track pipeline progress and sales performance against targets
• Contribute to sales forecasts and reporting where required

Qualifications

• Proven experience in a sales, business development, or commercial role
• Strong experience handling inbound leads and converting them into revenue
• Excellent communication and presentation skills
• Ability to understand client needs and sell solutions rather than products
• Highly organised with strong attention to detail
• Comfortable working in a fast-paced, target-driven environment

Additional Information

Ideal Candidate

• Strong sense of ownership, with a hands-on and proactive approach in a fast-paced, high-growth environment
• Commercially minded and results-focused, with the drive to perform at a world-class pace
• Customer-centric and professional, always putting client needs and experience first
• Passionate and self-motivated, bringing energy, commitment, and enthusiasm to the role
• Collaborative team player, passionate about working together to achieve shared success
• Curious and creative, eager to learn, adapt, and continuously improve across products and markets

Success in This Role Looks Like

• High conversion rate of inbound sales leads
• Strong collaboration with Retail and Corporate teams
• Consistent achievement of sales targets
• Smooth, high-quality handovers to Account Management
• Positive client feedback and long-term customer value creation

The Perks at Yoyo:

• Learning and development opportunities, with exposure to cutting-edge cloud technologies
• Hybrid working arrangement with flexible working hours
• Collaborative, supportive team culture with regular opportunities to connect
• On-site barista serving some of the best coffee in town
• Subsidised, healthy meals at our in-house café
• Employee wellbeing support through Strove
• Employee rewards programme via Zuzo
• Generous leave policy