We're a remote-working company with a wonderful team that are based in the UK and South Africa. While we started our network build in a tiny village called Cottingley in Bradford, we're on track to pass 1million homes by 2025...
British broadband is broken, and we're on a mission to fix it.
That m... read moreeans delivering ultrafast, full fibre broadband and a truly fantastic experience to all the communities we serve. From Manchester to Birmingham, Bradford to Bingley, as one of the UK's fastest-growing altnets, we're moving at pace to bring you and your community the best broadband available.
You've had bad broadband, it's pants. The UK has one of the lowest rates of access to full-fibre Internet in Europe, due to a reliance on part-copper cabling, rather than high-speed fibre optic – it is very likely your home currently connects to copper-based broadband. This means average broadband speeds* are 80.2Mbps for downloads, compared to brsk’s top average speed of 900Mbps on full fibre.
Our focus is not only on bringing you broadband we've affectionately termed the BetterNet (because it's better), but we know you haven't always received the experience you deserve when dealing with other providers. That's why every single one of us at brsk is obsessed with delivering a stellar customer experience. Sometimes we make mistakes - we learn from them and give you the full support of our team to put things right again.
About the Role
At brsk, we’re all about creating seamless, human-centred experiences every time a customer reaches out. As our Customer Excellence Team Leader, you’ll be at the foref
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