Snr Manager: Security Operations (SECOPS) at Telkom

Core Description    
Responsible to direct all regional operational security activities and ensure security effective operational availability. Manage the delivery of professional security services and compliance to good governance standards aligned with the Security Industry. The incumbent will also be responsible for the management of internal and external stakeholder relations by developing and maintaining strategic stakeholder relationships (SAPS, PSIRA, NKP, SSA, PROV & NAT JOC).

Competencies    
FUNCTIONAL KNOWLEDGE

• Security risk and threats facing Security Operations and construction sites; Negotiator; Manage and motivate the team to deliver security solutions to quality, cost and deadline; Legislation governing security; Stakeholder management and conflict resolution capabilities; Project management principles; Business ethics principles

FUNCTIONAL SKILLS

• Negotiation; Risk management; Conflict resolution; Strategic planning and development; Critical and analytical thinking; Innovative; Motivator

FUNCTIONAL ATTITUDES

• Professionalism; Integrity; Emotional maturity; Trustworthiness; Team leader; Talent management
• Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Examining information; Adopting practical approaches; Providing Insights
• Market Leadership: Developing expertise; Interacting with people; Understanding people; Seizing opportunities
• Business Leadership: Pursuing goals; Upholding Standards; Managing tasks; Seizing opportunities
• People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people
• Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working
• Values Aligned with company Values

Job Responsibilities    

•  Develop Physical security plans, standards and guidelines
•  Develop and formulate regional security plans and operating guidelines in an environment of vigorous change.
•  Develop and implement the region's business support plan.
•  Manage the regions security performance.
•  Optimize the utilization of SP through SLA management.
• Develops or co-ordinates the development of a detailed assignment/ project plan and/or terms of reference; scope and timeframes of an assignment and ensuring that an efficient and successful execution is conducted through:
•  Implementing the security operational strategy and program, identifying key focus areas and driving the implementing of control measures.
•  Analysing and interpreting security and related incidents and trends affecting Telkom.
•  Directing the collection, analysis and interpretation of performance information on security operation.
•  Identifying and deciding how to counter internal and external threats in the region.
•  Directing the implementation of security applications (procedures and technology) within the various business areas and sites e.g., power stations, transmission sub stations, warehouses etc.
•  Advising areas on security operational tactics, procedures and practices.
• Directs or leads investigation and risks assessment team members or specialists in a manner which ensure the success of the assignment and that quality standards are met by:
•  Conducting thorough risks assessment to mitigate potential risks
•  Identify future security requirements.
•  Coordinating and integrating the different Operating unit's security requirements and needs into plans capable of achieving Telkom's strategic goals.
•  Searching actively for substantial and radical innovative ways to enhance and optimize security operations.
•  Develops and motivating for assets and capital projects.
• Communicating with all levels in a clear, concise, and professional manner:
•  Measuring and monitoring regional performance against minimum standards to ensure effective and optimal deterrence, denial. detection, delay, eporting and response.
•  Guiding Area security managers through in the interpretation (practical application) of the approved performance areas, targets and measurement criteria.
•  Monitoring and interpreting progress on implementation and/or status of implemented security measures.
•  Endorsing the security compliance targets, monitoring progress and developing corrective actions.
•  Perusing inspection/ audit reports and interprets compliance evaluation findings and strategically lead remedial initiatives following a regulatory body inspection including possible dispute resolution.

Provide management support by:

•  Providing input into overall Telkom Security Strategy and Business Plan for area of expertise.
•  Aligning and integrating area of responsibility with overall Security strategic direction.
•  Identifying and managing the implementation of security capacity which includes people, processes and systems.
•  Providing leadership for the resolution of security challenges in the region and bringing these to the attention of management.

Optimizes the utilization of resources (People, money, and assets) by:

•  Recommending the appropriate 'mix' of people, processes, and systems for the region.
•  Empowering staff and mobilizing resources towards areas of increasing results.
•  Mentoring and coaching staff and driving the development of staff to ensure the succession process within the section.
•  Creating a culture for achieving success by ensuring that staff members are qualified, motivated, and committed.
•  Formulate the budget and manage expenditure against the budget.

Establishes stakeholder relationships by:

•  Liaising with the Operating units' managers and management representatives in formulating and negotiating performance standards.
•  Leading intra operating unit working groups on security with the aim of integrating and ensuring optimal security solutions.
•  Liaising with external security stakeholders and interest groups in the region.
•  Participate in all security forums

Qualifications    

• Relevant 3-year Degree/ Diploma (NQF level 6) preferably in police & security studies, Investigations, Legal studies

Experience    

• 7 years minimum experience in Security Operational Management, 2 of which should be on management level, with knowledge of current security systems

Special Requirements    

• Ability to travel frequently.
• Work under pressure.
• Must have extensive understanding of the security risk and threats facing Security Operations and construction sites.
• Must be a skilled negotiator.
• Must have a thorough knowledge and understanding of legislation governing security.
• Excellent stakeholder management and conflict resolution capabilities.