Export Coordinator - UPD Lea Glen at Clicks Group

Introduction

• We are looking to recruit a permanent Export Coordinator to work for United Pharmaceutical Distributors (UPD). The role will be based in Lea Glen, Roodepoort reporting to the Business Development Exec: Africa.

Job description

Main Purpose  of The Job 

• Responsible for the coordination and administration of export activities, including processing export orders and invoices, managing customs documentation, liaising with freight forwarders and transport providers, and ensuring compliance with international shipping regulations.

Key Performance Areas:

• Coordinate and process export orders, pro forma invoices, and commercial invoices.
• Manage customs documentation and ensure compliance with international shipping regulations.
• Liaise with freight forwarders, clearing agents, courier companies, and transport providers.
• Handle customer queries related to exports, shipments, and customs clearance.
• Track and follow up on export shipments to ensure timely delivery.
• Manage and maintain accurate export records and documentation.
• Coordinate with internal departments (warehouse, dispatch, finance) to facilitate smooth export operations.
• Process payment allocations and freight charges in liaison with the Export Manager.
• Support the backorder and shelf-life/batch ordering processes for distribution principals.
• Ensure all export permits, waybills, and proof-of-delivery documents are managed and filed within required timeframes.
• Respond to internal and external stakeholder communications within agreed turnaround times.
• Ensure all invoices, permits, and documentation are checked for accuracy before submission.

Skills:

• Proficient in Microsoft Office (Excel, Outlook, Word)
• Proficiency in logistics/ERP systems
• Strong administrative and organisational skills
• Excellent communication and customer service skills
• Strong problem-solving and coordination abilities

Knowledge:

• Export procedures and customs documentation
• International shipping regulations
• Freight forwarding and clearing processes
• Warehousing and distribution practices
• Basic pharmaceutical product knowledge (advantageous)

Personal Competencies:

• Ability to work under pressure and meet strict deadlines
• High level of accuracy and attention to detail
• Ability to work independently and as part of a team
• Strong interpersonal and stakeholder management skills

Minimum requirements

Minimum Education/Qualification:

• Grade 12 / Matric certificate (essential).
• Relevant qualification in Logistics, Supply Chain, Imports & Exports, or Freight Forwarding.

Minimum Experience:

• Minimum 2–3 years’ experience in export coordination, logistics, or supply chain administration.
• Experience working with freight forwarders, clearing agents, and transport providers.
• Experience working with pharmaceutical manufacturers (advantageous).
• Valid driver’s licence (advantageous).

 Apply by: 26 May 2026