External Customer Advisor - Cape Town at Jonsson Workwear

The main responsibilities of the role include:

• Building and maintaining strong relationships with new and existing customers; serving them brilliantly and growing the business.
• Must maintain and execute a well-structured independent call plan; visiting new and existing customers to understand their needs and connect them to the right solutions.
• Ensuring that every customer’s needs are attended to brilliantly, with passion and exceptional attention to detail.
• Gain a complete understanding of our entire product offering.
• Assist with ensuring all our products are always well stocked and merchandised to the highest standard.
• Assist customers by preparing quotations for current and future orders.
• Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations.
• Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
• Available to work on weekends when required.

The experience we’re looking for:

• Exceptional sales and customer service experience.
• Established customer confidence through delivery on promises.
• Highly proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.
• Excellent fluency in spoken and written English.
• Has a valid driver's license and own reliable vehicle (not negotiable).