Manager, Support, Premium & Growth at Standard Bank Group

Job Description

• Translate strategic Business Banking objectives into day-to-day tactical plans aligned to the segment's client value propositions.
• Lead a team of support bankers delivering a proficient, client-focused support function to the Premium and Growth Banking teams.
• Build a strong understanding of what matters to clients, including agricultural businesses in Overberg and the surrounding Winelands.
• Take accountability for end-to-end people management, high-risk routine compliance and client relationships, while ensuring effective service delivery, operational efficiency and sound risk management.

Ideal Candidate and Abilities

• Translate business strategy into clear team priorities and measurable actions.
• Build an accountable, client-focused and high-performing support team.
• Coach and develop support bankers to deliver consistent service.
• Understand the needs of agricultural businesses in Stellenbosch and the Winelands.
• Balance client relationships and business growth with sound credit and compliance practices.
• Collaborate effectively with Relationship Managers and Premium and Growth Banking teams.

Qualifications

• A relevant degree in Business, Commerce, Finance or Agricultural Economics, preferably with a focus on agricultural business or banking.
• Relevant FAIS qualifications and regulatory requirements, where applicable to the role.

Experience Required

• 5–7 years' experience in Business & Commercial Banking, including relationship management, team leadership, risk and credit.
• Experience leading support or relationship banking teams, with responsibility for performance management, coaching and staff development.
• Experience serving agricultural clients, with an understanding of seasonal cash flows, agricultural lending needs and sector-specific risks.
• Experience overseeing credit applications, compliance processes and client service delivery.

Key Competencies:

• People Leadership & Performance Management
• Tactical Planning & Execution
• Agricultural Banking & Client Understanding
• Relationship & Stakeholder Management
• Credit & Risk Management
• Compliance & Operational Oversight
• Client Service & Team Delivery
• Coaching, Development & Accountability