Facilities Manager at Empact Group

Purpose of the Role

• We are seeking an experienced and commercially astute Facilities Manager to lead and manage integrated facilities management operations across technical hard services and soft services within a commercial or industrial environment. This role requires a strong balance of leadership capability, technical expertise, and business acumen to ensure efficient, compliant, and cost-effective facilities operations.

Educational and Experience Requirements:

• Undergraduate Degree in Electrical Engineering
• NQF Level 6 qualification in Electrical, Mechanical, Health & Safety, or related discipline
• 4–10 years of relevant management experience within facilities or operations management
• Proven facilities management experience across technical hard services and soft services
• Experience managing commercial and/or industrial buildings
• Demonstrated experience in delivering and managing an integrated facilities management (IFM) offering

Key Skills & Competencies

Business & Leadership Skills

• Proven leadership ability to manage teams, delegate effectively, and motivate staff
• Strong verbal and written communication skills, with the ability to engage employees, stakeholders, and service providers
• Demonstrated project management experience, managing initiatives from planning through to execution
• Budgeting and financial management skills, including cost control and expense tracking
• Strong problem-solving ability with sound judgment on repair versus replacement decisions
• Negotiation skills to effectively manage vendors and contractors
• Solid business acumen with an understanding of how facilities management supports broader organisational objectives

Technical & Operational Skills

• Strong technical understanding of building systems, including HVAC, mechanical, electrical, and plumbing services
• High attention to detail with a strong focus on quality control, inspections, and preventative maintenance
• Sound knowledge of relevant legislation and regulations, including building codes, fire safety standards, and occupational health and safety requirements
• Knowledge of sustainability practices, including energy efficiency initiatives and waste reduction strategies

Personal & Interpersonal Skills

• High adaptability to manage change, emerging technologies, and evolving operational demands
• Excellent time management and multitasking capabilities in a fast-paced environment
• Strong customer service orientation, ensuring positive experiences for facility users and clients
• Ability to remain calm, focused, and effective under pressure