Facilities Manager - (PRM-L6.1) at Zutari

Role responsibilities

Leadership

• Manage and coach team members
• Develop and sustain a high-quality well motivated team
• Ensure high staff morale, trust and work ethics
• Build and maintain an environment that supports teamwork, co-operation and performance excellence

Operational Management

• Running of the day- to- day business support functions in the office
• Management and control of all pool vehicles
• Oversee Helpdesk ticket queues and ticket resolution or escalation
• Landlord engagement regarding operational issue
• Day to Day maintenance of all building-related systems (i.e. Access control)
• Ensuring all Health & Safety policies are adhered to.
• Recommend and implement continuous quality improvement practices
• Implement building procedures and performance measures and ensure they are always maintained
• 24/7 emergency call support

Procurement, Vendor and Contract Management

• Ensure vendors are well-managed, delivering services on time and within budget
• Ensure that vendor procurement processes comply with agreed procurement guidelines
• Plan and manage all contracts to ensure that they are professionally delivered at the right costs
• Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed
• Review existing operations regularly to reduce costs and improve operational standards.

Finance Management / Cost Control / Profitability

• Preparation, implementation and monitoring OPEX budgets
• Ensure that financial processes are followed
• Oversee Asset register for your portfolio and following asset disposal process
• Preparing cost estimates for moves and equipment
• Preparing operating reports and budgets as and when required

Client/Stakeholder Management

• Proactively engage internal stakeholders to ensure that expectations are met.
• Build and develop effective client / stakeholder relationships across multiple levels of the organization

Health & Safety Management

• Complete compliance inspections in conjunction with landlord
• Ensure the provision of a safe working environment
• Ensure compliance with statutory regulations on fire, health and safety standards
• Ensure disaster recovery and business continuity plans are implemented and maintained
• Ensure escalation procedures and incident reporting procedures are implemented and in place
• Implement building procedures and performance measures and ensure they are maintained

Minimum requirements

• Tertiary qualification with specialisation in facilities management
• Technical experience and/or qualification will be beneficial
• 10+ years facilities management experience
• 7+ year project management experience
• Working knowledge of Health and Safety and other applicable regulations
• Excellent Microsoft Suite knowledge (Word, Excel, PowerPoint, Outlook, SharePoint)

Skills, and characteristics (add if applicable)

• Leadership and communication skills
• Problem-solving abilities
• Adaptability to dynamic environments
• Time management skills
• Professional ethics
• Persistence
• Mentorship abilities