Field Health Specialist at World Bank Group

HSD consists of three functional units:

• Personal Health and Wellness:
• Facilitates and enables the delivery of health services and preventive health / health promotion programs to WBG staff and families living in HQ and over 120 Country Offices (COs) outside the United States, to include moving people temporarily or permanently to regions when needed services are not available locally
• Occupational Health and Safety
• Informed by a comprehensive risk register and through collaboration with sister units, provides an ongoing assessment of personal, occupational, and psychological health and safety risks for staff across the entire Bank, and recommends implementation of controls to mitigate such risks 
• Mental Health and Wellbeing
• Provides direct short-term counseling and facilitates long-term counseling through external providers as needed by staff, and provides a variety of mental health resiliency training through seminars, educational series, and large group activities 

General Accountability:

• The Field Health Specialist is organizationally located within the Personal Health and Wellness Unit (PHW) and reports to the Senior Field Health Specialist in HSD HQ located in Washington DC.  The incumbent  reports directly to the Senior Health Specialist while working under the more general operational supervision of the Hub TL stationed in Amman.  As such, the incumbent is responsible for technical work as assigned by the SHS for all general and day to day nurse specific duties and responsibilities, and for Hub specific operational tasks as assigned by the Hub Team Lead in accordance with guidance from the HSD Manager of Operations in HQ who oversees all Hub activities through the Team Lead. The incumbent engages in collaborative multi-disciplinary health and safety efforts across HSD.

Dimensions:

• The incumbent possesses the technical expertise to deliver services and support to staff who work in CO locations with a high level of independence and professional autonomy. As such, the incumbent requires minimal oversight while functioning in HSD programs, projects, and outreach efforts. The incumbent is able to balance the work assigned by the SHS (technical supervisor) as well as the Hub TL (operational supervisor) and where and when applicable.

Functions and Duties:

• The incumbent delivers expert level nursing services and support to HSD management, Hub TLs, and stakeholders external to HSD when appropriate, and when requested and/or required. Expertise includes a wide range of occupational, general, and emergency medicine issues that affect all levels and categories of employees including executive management. The incumbent must recognize multicultural staff living in or coming from various diverse backgrounds and ensure the exercise of continual sensitivity to these issues as they deal with sometimes very personal issues. Within these parameters, the incumbent has a high level of independence and autonomy to act to ensure that the clinical mission of the unit is accomplished.  
• Engages in meetings between key players in the various regions and when assigned, participates in multi-disciplinary mission travel efforts by providing occupational health risk assessments as part of the information gathering and dissemination that take place during mission.  Contributes to BTORs by submitting follow-up recommendation based on assessments conducted during missions

Personal Health and Wellness:

• Contributes to and participates in the activities of the nurse managed programs:
• Medical Evacuation
• Nurses appropriately review medical information on emerging cases, communicate with staff members and treating physicians as needed, and help confirm that needed care cannot be delivered locally.
• When appropriate medical care cannot be delivered locally, nurses will ensure that for all eligible cases, Intl SOS may be engaged through an established activation process.
• The nurses will coordinate with ISOS to help determine: 
• Appropriate destination of care – center of medical excellence
• Appropriate travel recommendations
• The need for ongoing ISOS case management at the center of medical excellence including medical monitoring and discharge instructions
• Recommendations regarding follow up care once back at the duty station.
• Preventive Health and Wellness Promotion 
• Nurses work collaboratively with all members to establish and sustain a culture of health and safety in the WBG and in country offices. 
• Promote Country Office staff engagement and in myriad health, safety, and wellness/wellbeing outreach efforts such as vaccination campaigns, education about chronic disease management, and so forth
• Motivate staff engagement in various HSD outreach offerings such as CPR/AED training, the Employee Health and Wellness Program, and MHW Unit educational lectures and webinars
• Country Office Oriented Travel Medicine:
• Promulgates the importance of pre-travel consultation with HSD to all staff members throughout regions covered
• Delivers travel medicine services in Hub locations as well as regions with no direct on the ground HSD assets
• Provides guidance and expertise when needed regarding specific health and safety risks that must be addressed in preparing staff for relocation to specific regions
• Provides programmatic risk assessment and medical surveillance when appropriate to include infectious disease outbreaks  

Occupational Health and Safety:

• Collaborates with colleagues from OHS on multi-disciplinary joint mission planning, and participates in missions as needed
• As directed, engages standardized and rational approach to PHW mission travel:
• Follows managerial guidance regarding planning and coordination of periodic multi-disciplinary team missions to various country office (CO) locations within the regions covered by the various Hub teams
• During mission visits, PHW staff will assess the level of medical care locally as well as the CO medical emergency response plan, be present where and when appropriate to join environmental health and safety assessments, psychosocial health risk assessments, preventive health education and screening, promotion of the Bank’s Employee Health and Wellness Program, and psychoeducational programming and presentations to include domestic abuse prevention.  

Mental Health and Wellbeing:

• Collaborates with colleagues from MHW during joint health and wellness program and MHW program outreach efforts

Selection Criteria

• Master's degree with 5 years of experience or equivalent combination of education and experience
• Bachelor’s degree in Nursing
• Strong theoretical base in subject area, combining a broad grasp of relevant theory and principles and of involved practices and precedent.
• Ability to translate theory into practical applications in context of Bank work.
• Ability to participate in multi-disciplinary teams.
• Valid and current Registered Nurse licensure, certification, or other professional recognition per local public health authority requirements
• Able to take 24-hour nurse call duty assignment 
• Proficiency in written, spoken, and clinical English
• Ability to travel internationally as required

Preferred Experience:

• 5 or more years of experience working as in-house nurse for a large employer  
• Demonstrated excellence in clinical judgement and decision-making
• Experience working with international organizations / multicultural populations
• Demonstrated ability to work collaboratively in a multi-disciplinary and multi-cultural team environment
• Proficiency in two or more languages