File Transfer Engineer Expert at Nedbank

Job Description:

• As a File Transfer Engineer Expert, you will be responsible for managing and optimizing our file transfer systems. You will play a crucial role in ensuring secure, efficient, and reliable file transfers across our organization. Your role will comprise of guiding and driving operational and strategic initiatives.

Job Responsibilities

• System Configuration and Management: Set up and configure file transfer systems, including SFTP, FTPS, and MFT solutions. Ensure smooth operations and maintenance of these systems.
• Automation and Scripting: Develop and maintain automation scripts to streamline file transfer processes.
• Security and Compliance: Implement encryption protocols and adhere to security standards to ensure secure file transfers. Maintain compliance with regulatory requirements and company policies.
• Troubleshooting and Support: Diagnose and resolve issues related to file transfers, including connectivity and protocol errors. Provide 24/7 support for critical file transfer operations.
• Collaboration and Communication: Work closely with network, firewall, and system administrators to establish and troubleshoot connectivity. Collaborate with business units to understand their file transfer needs and provide tailored solutions.
• Documentation and Training: Document processes, configurations, and troubleshooting steps. Mentor and train junior team members on best practices and new technologies.
• Project Management: Lead or participate in projects to implement new file transfer solutions or upgrade existing systems. Coordinate with stakeholders to ensure project objectives are met on time and within budget.

Leadership Skills:

• Strategic Thinking: Develop a clear vision for the file transfer infrastructure and create strategic plans to achieve long-term goals.
• Communication: Effectively communicate technical concepts to non-technical stakeholders and listen to team members' ideas and concerns.
• Team Management: Guide and mentor junior engineers, assign tasks based on strengths, and ensure effective distribution of responsibilities.
• Decision-Making: Make data-driven decisions and act decisively in critical situations.
• Adaptability: Adapt to changing technologies and business requirements and stay calm under pressure.
• Conflict Resolution: Address conflicts constructively and foster a positive work environment.
• Project Management: Plan and manage projects effectively, allocate resources efficiently, and ensure timely completion.
• Innovation: Encourage creativity and promote continuous improvement within the team.

Qualifications:

• Proven experience in managing file transfer systems and protocols.
• Strong scripting skills in Bash, Perl, Python, or similar languages.
• In-depth knowledge of security standards and encryption protocols.
• Excellent troubleshooting and problem-solving skills.
• Strong leadership and project management abilities.
• Effective communication and collaboration skills.

Technical / Professional Knowledge

• Banking knowledge
• Business Acumen
• Business writing
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Cluster Specific Operational Knowledge
• Mentoring
• Information Technology concepts
• System Development Life cycle(SDLC)
• Role relevant related technologies
• Service orientated Architecture (SOA)
• IT Solutions Architecture
• IT Infrastructure Architecture
• Knowledge across multiple technologies
• IT Risk and security principes
• Usability and GUI techniques
• Multiple operating system
• Systems Analysis and design

Behavioural Competencies

• Earning Trust
• Communication
• Collaborating
• Decision Making
• Initiating Action
• Innovation
• Work Standards
• Technical/Professional Knowledge and Skills