Finance Business Partner Customer and Product - (690) at BankservAfrica

PURPOSE

• The main purpose of the role is to provide financial analysis, support and guidance for long term strategy formation and key projects, to improve the accuracy of financial data and systems, and also support and monitor performance of the business, generate in-depth analysis, insight and challenge to
• support the business planning.

You will engage with the following stakeholders:

• Cost Centre Managers
• Product Managers
• Customers and Suppliers
• Lenders
• Senior Management & Executives
• SARS, PASA, Banks

Your key responsibilities include:

Financial Planning, Budgeting & Forecasting

• Provide input into BU budgets, ensuring cost awareness and control; report on revenue, costs, and volumes
• Analyse financial operations and contribute to forecasting and budgeting (opex, capex, revenue, and product volumes)
• Forecast revenue and expenditure across cost centres through financial modelling
• Prepare, analyse, and report on monthly operational spend, budget, income, expenses, and cashflow
• Contribute to scenario planning and long-term strategic planning
• Review and submit financial reports for the Head: FP&A and CFO to support decision-making
• Monitor and manage expenses within established budgets
• Develop and monitor operational initiatives aimed at achieving financial goals
• Stay abreast of financial management trends, legislation, and industry best practices to optimise performance

Financial Performance & Profitability Analysis

• Provide input into development of KPIs and performance measures (operations, products/channels, markets, margins, etc.)
• Create profit and loss statements for each channel to assess standalone product/channel performance
• Oversee forecasting, planning, and reporting for all channels, and provide insight-driven reports
• Conduct root cause analysis on underperformance and challenge outcomes to drive improvements
• Provide ongoing product/channel analysis to inform management decisions (scaling, decommissioning, etc.)
• Prepare reports on operational performance and detailed reports on specific projects

Cost Management & Cost Allocation

• Identify, agree on, and implement cost allocation methods across the group
• Report allocation results and refine business logic for improved cost practices
• Maintain and update cost-efficiency plans, reducing key cost drivers
• Provide early warnings of material deviations and propose corrective actions

Pricing & Revenue Support

• Contribute to pricing strategy, tariffs, and product/channel policy decisions
• Understand pricing structures and customer purchasing patterns across the portfolio
• Conduct profitability analysis and report on actual product/channel performance

Strategic Decision Support

• Conduct post-implementation reviews of products/channels to identify trends and key learnings
• Perform sensitivity analysis to evaluate financial impact and support improved decisions
• Collaborate with departments and managers to support financial and operational decision-making

Project & Investment Support

• Manage and control project and programme costs
• Deliver client- or company-specific projects in line with business standards
• Develop business cases, models, and financial frameworks to support investment approval
• Analyse CAPEX and investment opportunities against risk, returns, and strategic alignment
• Ensure quality, consistency, and governance in financial modelling and business case development
• Contribute to defining performance indicators and evaluation criteria for key decisions
• Drive compliance with governance protocols for business cases and modelling

Controls, Delegation & Transaction Oversight

• Approve accounting transactions and reconciliations in line with policy
• Ensure all documentation is authorised according to delegation levels and accurately coded
• Support sound financial processes aligned to internal controls and company accounting practices

Management & Compliance

• Contribute to the development and review of financial policies and procedures
• Ensure compliance with internal policies, accounting standards, regulations, and legislation
• Identify, mitigate, and escalate financial and operational risks where necessary
• Support risk analysis and recommendations aimed at reducing exposure and improving compliance

QUALIFICATIONS / KNOWLEDGE

• CA(SA) /CIMA
• Required computer literacy levels
• IBM Analytics
• Excel and Power Point

EXPERIENCE

• Minimum of 7 years’ experience in Finance and Commercial functions
• Experience working in a medium to large organisation
• Hands-on experience in financial planning, budgeting, forecasting, and performance reporting
• Experience in Finance Business Partnering, including collaboration with senior stakeholders to influence business outcomes
• Exposure to strategic decision support including scenario planning, investment appraisal, and business case development
• Strong understanding of cost allocation methods, cost efficiency drivers, and product/channel profitability analysis
• Familiarity with pricing strategy, revenue modelling, and commercial analysis across multiple products or channels
• Knowledge of compliance, risk identification, and financial policy development within a regulated environment