Firmware Tester at hearX Group

Minimum education (essential):

• Qualification or certification in software testing

Minimum education (desirable):

• Diploma/Degree in Software Related Area

Minimum applicable experience (years):

• 3 - 5 years

Required nature of experience:

• Testing across multiple platforms, including embedded firmware, mobile apps (iOS and Android), and Bluetooth-enabled medical devices
• Documentation and maintenance of software test artifacts
• Using testing methodologies and techniques
• Inspecting application logs and reporting errors to the development team
• Coding experience in any language, but preferably HTML, JavaScript, Kotlin or Swift
• Testing in an Agile environment - where Agile is the development methodology
• Inspecting hardware-software interactions, including audio routing, microphone/speaker responses, LED behavior, and connectivity performance.
• Comfortable with oscilloscopes, serial logs, and firmware flashing tools is a plus.

Skills and Knowledge (essential):

• Automated Test Tools and Platforms
• Software development life cycle (SDLC) and the software test life cycle (STLC).
• Collaborating with firmware engineers and hardware teams to isolate, reproduce, and troubleshoot issues on devices.
• Common software failures and faults
• JIRA agile processes
• Ensuring conformity of web design
• Smoke-, Functional-, Post deployment Testing
• Automation of Testing Processes
• Creating Test Cases
• Regression testing and completing test cycles

Analysis and Planning 10%

• Develop test designs, test processes, test cases, test data, test scenarios, test environment and prioritization of test activities at all stages of the development life cycle.
• Develop and execute firmsware testing plans, specific to the needs of each product or system, having analyzed the specific requirements for such a product or system.
• Document firmware testing plans and reports.
• Maintain documentation for testing.
• Review User Requirement Specifications before regression cycles can commence.

Software Testing & Programming 55%

• Ensure that all work is tested, benchmarked and fulfills functional requirements before submitting for deployment.
• Prepare test environments, examples and instructions.
• Identify and facilitate issue resolution with functional and technical groups (including problem reproduction).
• Execute tests in a repeatable manner for verification when Firmware Component Changes are made.
• Document test results and communicate these back to the Team through verbal and written channels.
• Plan and Manage the complete test cycle of software development from requirements testing to user acceptance and release testing.
• Carry out regular integration and compatibility testing of software against different versions of both iOS and Android devices, different mobile device brands, screen sizes and browsers.
• Integration, functional and compatibility testing of hardware sets with firmware.
• Ensure testing is completed to ensure products conform to requirements and standards.

Reporting & Documentation 20%

• Collection and documentation of testing requirements, development of user stories, test cases, time estimates and work plans.
• Assist in maintaining system and product change logs and release notes according to company standards.
• Manage, track and update tasks on Jira. 
• Create templates for testing documentation and use cases
• Keep testing documentation up to date and up to standard.
• Prepare reports, manuals and other documentation on the status, operation and testing of software.

Communication 10%

• Provide timeous, efficient and effective feedback on task status to the team lead and team.
• Proactively keep all stakeholders updated on progress, risks and problems.
• Provide insight and feedback on queries regarding relevant projects and performance. 
• Prepare feedback and status reports for team meetings.

Quality Management and Compliance 5%

• Deliver high-quality products that meet specifications, user requirements, best practices, deadlines, and regulatory compliance (e.g., FDA, CE, ISO).
• Apply knowledge of the Quality Management System guidelines and its relevant processes to ensure quality and SOC2 compliance in medical device- and other software.
• Ensure all testing adheres to defined specifications.
• Contribute to safeguarding information and data in accordance with company policies.
• Keep all supporting documents up to date.