FL Operations Associate at Maersk Line

Key Responsibilities:

WMS Order Management

• Monitor the Warehouse Management System (SAP) accuracy captured on Inbound and Outbound.
• Distribute pick slips to the outbound picking team and align pick sequences with operational priorities.
• Flag orders requiring manual release or special handling for review to the Team
• Verifying shipping Docs matches to matching accuracy on inbound

Inventory Coordination & Stock Replenishment

• Liaise with the Team to ensure required SKUs are replenished into picking locations to prevent operational delays.
• Confirm with the Inventory Manager on expiry extensions for outbound stock where applicable.
• Alert the Team of any WMS allocation failures or blocked picks.

Outbound and Inbound Documentation Control

• Engage with Business Solutions to follow up on Delivery Note (DN) creation and delivery discrepancies.
• Track and Update inbound Shipments
• Verify and record documentation related to orders; escalate any missing or incorrect documents.
• Ensure that completed orders in WMS align with physically handed-over quantities at Receiving and Dispatch.

Reporting & Data Administration

• By close of business (COB), export and upload daily order fulfilment of Plan vs actual aligns with Sap.
• Ensure uploaded reports are accurate, consistent, and support operational visibility and client reporting requirements.
• Maintain a secure and organized digital and hard-copy filing system for outbound documentation and reports.

Collaboration & Operational Support

• Support the Team in maintaining seamless flow through timely admin triggers and updates.
• Maintain a live issue log, capturing operational blockers and escalating unresolved issues.
• Serve as a communication bridge between Client and Operations.
• Communication with Transporters regarding Inbound & Outbound Vehicles
• Participate in operational huddles and handovers to stay aligned with  challenges, client escalations, or system-related changes.
• Maintain a visual dashboard of metrics, issue statuses, and performance goals.

Minimum Requirements:

Requirement

Education

• Matric / Grade 12 (Required) and a relevant tertiary qualification in supply chain, operation or logistics.

Experience

• Minimum 2 years in warehouse administration, preferably in Leadership rolr in order fulfilment operations