Floor Supervisor- V&A Waterfront at adidas Group

JOB PURPOSE

• Ensures that overall sales and profitability goals for the store are met by; providing training to all associates; assisting the Store Manager in the development of staff in compliance with adidas Retail growth objectives; overseeing the daily operation of the store and assuring compliance with adidas Retail policy and procedure. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned. 

• Supports the Store Manager by implementing and maintaining a staff structure that minimizes payroll expense and increases productivity, 
• Assists the Store Manager by evaluates employees’ performance on a day to day basis 
• Perform or assist in the completion of all documentation associated with applicants, new hires, payroll. 
• Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas Retail goals. 
• Maintains personnel files to Company standards. 
• Assure adherence to all Company systems and procedures. 
• Maintain confidentiality of adidas Retail operating information. 
• Assure compliance with legal statutes and safety guidelines in overall management of store and associates. 
• Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to next level. 
• Assure adherence to adidas Retail visual presentation guidelines. 
• Implements the security procedures set forth by adidas Head Office including, but not limited to shrinkage control, and safety inspections. 
• As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store. 
• Resolves customer complaints. 
• Assists in maintaining inventory levels by communicating with the Store Manager overages and shortages of product. 
• Assists the Store Manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations. 
• Other duties may be assigned 

QUALIFICATIONS 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EDUCATION and/or EXPERIENCE 

• High school and 2 years retail experience and/or training; or equivalent combination of education and experience. 

Skills 

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

Other skills and abilities 

• Ability to use MS word, excel, outlook, and point of sale systems. 
• Ability to communicate effectively in english, both written and oral. 
• Ability to exercise good judgment and decision making skills. 
• Excellent verbal and written communication skills. 
• Ability to effectively present to moderate size groups. 
• Ability to attend work in a regular and predictable manner. 
• Knowledge of how to supervise others.