Food and Beverage Team Leader at Hollywoodbets

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Exposure in the food and beverage industry
• Understanding of food and controls
• Prior supervisory experience

A Bonus To Have:

• Valid Driver’s License
• Food and beverage qualification

What You’ll Do For The Brand:

• Ensuring internal Food and Beverage processes are followed.
• Ensuring that the Food and Beverage Department is adequately staffed for the shift.
• Responsible for managing the Food and Beverage staff during the shift.
• Ensuring internal Food and Beverage stock management processes are followed.
• Responsible for requesting front of house stock (Kitchen stock, bar stock, etc.) Manage and account for Food and Beverage inventory such as cutlery and crockery.
• Ensuring accurate front of house stock reconciliations after each shift in order account for all front of house stock.
• Ensuring that the GAAP/POS system is always up and running during operational hours.
• Managing Food and Beverage resources during the shift.
• Observing and evaluating staff and work procedures to ensure quality standards service.
• Submitting stock requisitions to the Storeman to request front of house stock.
• Conducting a stock count after the shift and completing a stock reconciliation in order to report on and account for variances.
• Ensuring that all wastages and breakages during shift are disclosed and accounted for.
• Ensuring staff meal purchases are being recorded and checking up on issuing to verify the content and quantity.
• Ensuring cash management processes are followed.
• Ensuring shortages are addressed and recovered.
• Rostering of staff taking into account busy periods, events, operating hours to ensure that the Food and Beverage shift is sufficiently staffed and able to meet operational requirements.
• Management of staff in terms of conduct, discipline and performance. Complete disciplinary actions/poor performance process when required.
• Ensuring superior customer service and customer experience.
• Ensuring timeous submission of daily, weekly, monthly Food and Beverage reports.
• Conduct a meeting before the shift starts to direct the team and provide them with daily briefing.
• Time management of waitrons/bartenders
• Working closely with Food and Beverage Branch Manager to enquire about customer experience and areas of improvement to ensure that Food and Beverage experience attracts and retains customers/punters.
• Any other ad hoc duties that might be required.

What You’ll Bring To The Team:

• Admits to errors and takes corrective action to avoid repetition
• GAAP system experience in terms of understanding input into the system, maintaining the system and reporting via system generated results to reflect accurate information.
• Ability to assert one’s influence over events in order to achieve goals; self-starting rather that accepting passively; taking action to achieve goals beyond what is required; being proactive.
• Provide clear direction and performance feedback to staff.  
• Maximize the talents of staff from different backgrounds to achieve sound organizational results
• Identify, analyse, organise and solve problems and issues in a timely and effective manner.
• Anticipate problems, identify root causes and take corrective action.
• Evaluate effectiveness of a solution.
• Consistently delivers required business results; sets and achieves goals, consistently complies with quality standards and meets deadlines; maintains focus on organizational goals
• Optimal use of time to ensure maximum output and delivery as per required timeframes.
• Prioritise and anticipate timeframes. Identify possible delays in advance and plan accordingly.

Closing Date: 20 July 2025