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  • Posted: Jun 25, 2025
    Deadline: Jul 31, 2025
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience. Our sports betting site features a large variety of events and markets to bet on, with expert bet...
    Read more about this company

     

    Regional Administrator (Mobile)

    With Hollywoodbets You Will:

    • Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
    • Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
    • Grow with our development plans and culture that allows you to further your career.

    You Bring:

    • Valid driver's license
    • Administration experience

    A Bonus To Have:

    • Betting, sales and marketing experience

    What You’ll Do For The Brand:

    • Assist with setting up at special promotions/events making sure that the setup is in line with the Hollywoodbets standard and supporting the team
    • Ensure Mobile Clerks have uniforms and name badges
    • Assist with pulling reports (stock, vehicle inspections, branding, etc.) from OPUS and share with relevant Managers as per business requirements
    • Responsible for Stock ordering, allocating, maintaining, controlling as well as reporting on any stock shortages that are encountered or communicated from the team.
    • Ensuring that all branding is cleaned and packed away – full accountability for the branding and reporting on any missing items.
    • Check operational requirements to ensure all are in order e.g. inventory, uniforms, terminals/Kazang machines are working, and file updates
    • Visit promotional sites to ensure that Mobile Clerks are actively promoting the Hollywood brand and that correct branding material are used and visible
    • Work closely with the iBranch Support Center, which includes the Mobile Helpline as well as FICA/Deposits/Withdrawals to ensure that new Customers are signed up and serviced appropriately
    • Daily, Weekly, and Monthly management reporting
    • Consolidating regional reports from managers to the relevant department at Team Support e.g. promo tracker, booster listing, PIP reports, etc.
    • Facilitating Order Number requests in the region and ensuring payments are made as per the region’s requests.
    • Assist RM with monthly and quarterly incentives – consolidation and requesting timesheets from time and attendance
    • Accommodation and flight bookings within the Region
    • Ordering of office supplier for Regional Office
    • Ensuring that all meeting minutes are distributed to team members
    • Any other Adhoc duties that might be required

    What You’ll Bring To The Team:

    • Interacts with others respectfully and sensitively, with an appreciation for diverse opinions and views
    • Ability to communicate effectively, both verbally and in writing with all levels in and outside the business
    • Ability to read and understand information and ideas presented in writing.
    • Collate and report on information. Account for and verify reporting figures/data.
    • Review/analyses of reports, statistics and data to identify trends and make relevant recommendations to the Regional Manager
    • Showing concern for all aspects of the job; accurately checking processes and tasks; maintaining watchfulness over tasks and ability to identify irregularities.
    • Understands TUV (top-up voucher) distribution, the functionality of TUV, and related processes
    • Demonstrates a good understanding of betting procedures and the different types of betting
    • Understanding of the operating systems and software platforms, including Microsoft

    Closing Date: 24 July 2025

    go to method of application »

    Team Leader

    With Hollywoodbets You Will:

    • Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
    • Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
    • Grow with our development plans and culture that allows you to further your career.

    You Bring

    • 12 months experience within the Retail, Gaming or Betting industry

    A Bonus To Have:

    • Valid driver’s license
    • Diploma/ Degree/ NQF 4 Learnership
    • 1-2 Years leadership experience.

    What You’ll Do For The Brand:

    Branch Growth:

    • To ensure achievement of targets within your areas in accordance with branch budgets. 
    • Drive business results by creating an open dialog with your guests to educate them on all your branch products.
    • Ensure betting boards are updated timeously. 
    • Updating of memos, card changes, results and scratchings which occur throughout the day. 
    • Be knowledgeable on all game rules, odd and pay-outs.
    • Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
    • Taking customer bets where (A requirement in express Branches).

    Cash Administration:

    • Cash management within the branch according to defined processes/procedures and minimize risks, theft/ fraud.
    • Educate team members on all FICA Compliance. 
    • Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader. 
    • Ensure adherence to credit card administration &EFT policies where applicable. 
    • Ensure team member are issued with correct floats at the end of their shift.
    • Interim checks must be done within the course of the day with team leader on duty. 
    • Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report. 
    • Recovery process must be managed in line with processes/procedures
    • The correct process must be followed with lost ticket claims,
    • Ensure the ticket number is received from the Helpline when processing the claim
    • Record the guest’s details and D number to validate payment after 90 days

    Branch Reporting:

    • Ensure that daily newsflashes provide a high-level overview of the operations for the day
    • Manage branch stock control to ensure that there is sufficient supply (although not over/under).
    • Ensure that a stock taking is done weekly and account for stock shortages. 
    • Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management department of the shortage

    Security Management:

    • Be aware of your surroundings when opening and closing the branch. 
    • Ensure all security factors are adhered to when banking is conducted. 
    • Be aware where all panic buttons are placed within your branch. 
    • Ensure all camera’s inside and outside the branch are all in working order. 
    • Manage all security aspects in the branch
    • The cashing up process must be conducted with the branch doors closed with security monitoring the area. 

    Branch Appearance:

    • Ensure that the branch is always neat and tidy according to Hollywood standards. 
    • Ensure that facilities are well maintained and in good working condition. 
    • Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals/equipment/resources (e.g. TV display of results, off – line).

    Compliance:

    • Compliance and adherence to company's internal control policy. 
    • Ensure compliance with company, legislative and legal requirements. 
    • More specifically, ensure compliance with Gambling Board requirements. 
    • Compliance to the code of ethics and escalate fraudulent activities. 
    • Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
    • Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
    • Ensure all team members are dressed in their correct Hollywood uniform when on duty.
    • Credit bets are not allowed to be taken by any team member. 
    • Team members on duty are not allowed to take personal bets within the Branch . 
    • Team members are not allowed to be behind the terminal counters when off duty.
    • Team members on duty are not allowed to utilize the Limited pay-out machine. 

    Communication:

    • Ensure all operational communication within the branch is circulated to all team members . 
    • Ensure team members are aware of key business campaigns, business updates and marketing campaigns. 
    • Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

    People Management:

    • Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
    • Ensure staff attendance and behavior is manage with the guidance from Branch Manager/Senior Team
    • Ensure all new take recruitment documentation is submitted timeously to the Human Resources department. 

    Guest Service:

    • Ensure to provide good guest service by being friendly, helpful, polite and courteous at all
    • Pro-actively address guest complaints and ensure guest feedback is
    • Build strong relationships with regular
    • Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times

    Values:

    • Actively promote the Hollywood
    • Live the values and lead as an example to the
    • If the branch has LPMs, responsible for management
    • If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these
    • Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests
    • Must be available 24/7 in case of emergencies

    What You’ll Bring To The Team:

    • Strong numerical literacy and financial acumen.
    • Focused driven whilst demonstrating exceptional attention to detail.
    • Must have a strong sense of accountability.
    • Demonstrate good understanding of betting procedures and understanding of different betting types.
    • Excellent problem-solving skills.
    • Excellent presentation and reporting skills.

    Closing Date: 24 July 2025

    go to method of application »

    Payroll Operations Administrator

    With Hollywoodbets You Will:

    • Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
    • Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
    • Grow with our development plans and culture that allows you to further your career.

    You Bring:

    • Computer literacy

    A Bonus To Have:

    • Completed payroll training courses
    • Prior experience as a payroll clerk or administrator

    What You’ll Do For The Brand:

    Administration of approved Subsistence and Travel Claims:

    • Check all subsistence and travel claims received ensuring they are approved, and that the correct supporting documentation are included on ESS.
    • Then approve on ESS to workflow to Payroll Supervisor for final approval.
    • Record all approved and correct subsistence and travel claims on the S&T spreadsheet/master file – differentiate what was received via ESS and Email.
    • Update the spreadsheet and save copies of the claims with supporting documentation on the AOD shared drive weekly and finalize by the payroll deadlines.
    • Upload the subsistence and travel claims under attachments on the Payroll System.

    Administration of approved AOD’s (Acknowledgement of Debt):

    • Check AODs received via email or ESS ensuring they are signed and have the correct name/ID number/Company and supporting documentation is attached as proof of shortage.
    • Record all signed and correct AODs on the AOD spreadsheet/master file.
    • Update the spreadsheet and save copies of the AOD’s with supporting documentation on the AOD shared drive daily and under attachments on the Payroll System each team member’s profile. Ensure this is finalized by the payroll deadlines.
    • Prepare the AOD bulk template daily for the payroll officers to action.
    • AOD Masterfile is sent to Operations on monthly basis for Retail.
    • Any subsistence, travel claims or AOD’s that have been declined and returned to business to amend should be updated on the Quality & Error Alert Tracker.
    • All Internal Customer queries to be logged and resolved within 24 hours.

    Control of Stationery

    • Keep stock and track of inventory to ensure that there is enough stationery supply available for the Payroll team.
    • Place stationery order monthly to replenish stock.
    • Attend to internal stationery orders from the team on a weekly basis.
    • Maintenance of Fixed Asset Register
    • Maintains a list of all the fixed assets in payroll that has been issued to team members.
    • Any new team members joining fixed asset register is updated with the new equipment issued.
    • Terminated team members return fixed asset and keep the equipment locked away securely.
    • Arrange for approval and uplifting of damaged stock.
    • Bi-annual Fixed Asset check to be completed to ensure the register is kept updated.
    • 5’s Quarterly Audit to be completed for Payroll.
    • Keep extension list updated.
    • Keep the Evacuation Team list updated. Ensuring new team members are added as well as team members terminated are removed.
    • Keep abreast of changes within Payroll department.
    • Confidentiality of all Payroll information to be maintained at all times.
    • Live and apply the Hollywood Group values.
    • General admin duties, projects and reporting as required.

    What You’ll Bring To The Team:

    • Showing concern for all aspects of the job; accurately checking processes and tasks; maintaining watchfulness over tasks and ability to identify irregularities
    • Optimal use of time to ensure maximum output and delivery as per required timeframes. Prioritize and anticipate timeframes. Identify possible delays in advance and plan accordingly.
    • Interacts with others in a respectful and sensitive manner, with appreciation for diverse opinions and views.
    • Follows through and delivers results in spite of obstacles. Admits to errors and takes corrective action to avoid repetition. Approaches own work with dedication and high sense of responsibility
    • Giving full attention to what is being communicated, taking time to understand, asking questions at appropriate times. Identify essential information and make correct decisions & inferences
    • Consistently delivers required business results; sets and achieves goals, consistently complies with quality standards and meets deadlines; maintains focus on organizational goals

    Closing Date: 24 July 2025

    go to method of application »

    Betting Clerk (Racing/soccer/LN/Betgames)

    With Hollywoodbets You Will:

    • Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
    • Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
    • Grow with our development plans and culture that allows you to further your career.

    A Bonus To Have:

    • Valid Driver’s License.
    • Diploma/degree
    • 1-2 years gambling industry experience
    • What You’ll Do For The Brand:

    Branch Growth

    • Ensure betting boards are updated timeously.
    • Updating of memos, card changes, results and scratchings which occur throughout the day.
    • Be knowledgeable on all betting rules, odds and pay-outs.
    • Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
    • Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.

    Sales Administration

    • Manage cash within the branch according to defined processes/procedures and minimize risks, Theft/fraud.
    • Team members are to be alert to emerging attempts to defraud the company.

    Cash Management

    • Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
    • Interim checks must be done within the course of the day with the team leader on duty.
    • Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
    • Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

    Branch Appearance

    • Ensure that the branch is always neat and tidy according to Hollywood standards.
    • Ensure that your work stations is well maintained and in good working condition.
    • Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders
    • promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)

    Customer Service

    • Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
    • Pro-actively address customer complaints and ensure that customers are given positive feedback.
    • Build strong relationships with regular customers.
    • Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

    Compliance

    • Compliance and adherence to company's internal control policies.
    • Compliance to the code of ethics and escalate fraudulent activities.
    • Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
    • Credit bets are not allowed to be taken by any team member.
    • Team members on duty are not allowed to take bets wearing Hollywood uniform.
    • Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
    • Team members are not allowed to be behind the terminal counters when off duty.
    • Team members on duty are not allowed to utilize the Limited pay-out machine.

    Values

    • Actively promote the Hollywood values.
    • Live the values and lead as an example to other team members.

    What You’ll Bring To The Team:

    • Understanding main business drives to impact on decision making; demonstrating financial awareness; controlling costs and thinking in terms of profit, loss and added value
    • Demonstrates a good understanding of betting procedures
    • Understand the different betting types
    • Manage income and payouts, through following company policies practices and procedures to achieve profitable results and minimize financial losses.
    • Showing concern for all aspects of the job; accurately checking and following processes and tasks; maintaining responsibility over tasks and ability to identify irregularities
    • Identify, analyses, organize and solve problems and issues in a timely and effective manner.
    • Anticipate problems, identify root causes and take corrective action.
    • Evaluate effectiveness of a solution
    • Following through and delivering results despite obstacles.
    • Admits errors and takes corrective action to avoid repetition.
    • Approaches own work with dedication and high sense of responsibility
    • Making customers’ needs a primary focus of one’s actions.
    • Follow up on requests timeously to ensure that the final product or service meets expectations.
    • Gives high priority to customer complaints

    Closing Date: 23 July 2025

    go to method of application »

    Area Manager (Mobile) - Emalahleni

    With Hollywoodbets You Will:

    • Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
    • Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
    • Grow with our development plans and culture that allows you to further your career.

    You Bring:

    • Valid driver’s license.
    • Management Experience (minimum 12 months)
    • Computer literacy (MS Word, Excel, PowerPoint, MS Outlook

    A Bonus To Have:

    • Diploma/Degree.
    • Project Management experience

    What You’ll Do For The Brand:

    • Regular visits to key outlets and branches to ensure mobile branding is visible and in good condition and discuss stakes growth.
    • Identify potential new outlets for top-up voucher distribution.
    • Monitor the condition of all branded outlets, taxis, billboards, walls, and other marketing collateral
    • Identify strategic areas for mobile activations.
    • Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced.
    • Control and manage company assets in the area such as vehicles, gazebos, speakers, branding, etc.
    • Work closely with the Regional team to roll out regional campaigns in key outlets and branches from start to end.
    • Ensure marketing material is available and in good condition for CSI handovers at Regional and Area campaigns, events, and promotions. All campaigns/events/promotions should be completed successfully and professionally.
    • Measure the effectiveness of promotions (ROI), Use Promo Tracker to measure the effectiveness of the promotion or events.
    • Identify potential area marketing plans to grow the mobile footprint and acquire new customers.
    • Management and accountability for stock which includes stock orders, daily stock counts, and reports thereof.
    • Management of team salaries and time and attendance, ensuring it corresponds with OPUS.
    • Responsible for team management, recruiting, interviewing, setting direction/ daily targets, conducting performance reviews, and conducting the day-to-day people management functions such as shortages, IR functions, Poor Performance Management, and Development of Team Members.
    • Ensure that all Team Leaders and sales agents receive full training before the commencement of duties.
    • Weekly completion of Moodle, Bet Strike, Voice Note Training, and Trainers on Wheels.
    • Submit Daily Reports.
    • Any other related duties that might be required.

    What You’ll Bring To The Team:

    • Stays attuned to the needs of the market and developments. Complete regular competitor analysis to ensure you are ahead of the game.
    • Excellent People management skills.
    • Follows through and delivers results despite obstacles.
    • Able to Manage, control, and execute high-impact projects through sound project management practices.
    • Identify, analyse, organise and solve problems and issues in a timely and effective manner.
    • Understanding of the operating systems and software platforms.
    • Understands TUV (top-up voucher) distribution, the functionality of TUV, and related processes
    • Demonstrates a good understanding of betting procedures and understand the different betting types and products.

    Closing Date: 31 July 2025

    go to method of application »

    Food and Beverage Team Leader

    With Hollywoodbets You Will:

    • Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
    • Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
    • Grow with our development plans and culture that allows you to further your career.

    You Bring:

    • Exposure in the food and beverage industry
    • Understanding of food and controls
    • Prior supervisory experience

    A Bonus To Have:

    • Valid Driver’s License
    • Food and beverage qualification

    What You’ll Do For The Brand:

    • Ensuring internal Food and Beverage processes are followed.
    • Ensuring that the Food and Beverage Department is adequately staffed for the shift.
    • Responsible for managing the Food and Beverage staff during the shift.
    • Ensuring internal Food and Beverage stock management processes are followed.
    • Responsible for requesting front of house stock (Kitchen stock, bar stock, etc.) Manage and account for Food and Beverage inventory such as cutlery and crockery.
    • Ensuring accurate front of house stock reconciliations after each shift in order account for all front of house stock.
    • Ensuring that the GAAP/POS system is always up and running during operational hours.
    • Managing Food and Beverage resources during the shift.
    • Observing and evaluating staff and work procedures to ensure quality standards service.
    • Submitting stock requisitions to the Storeman to request front of house stock.
    • Conducting a stock count after the shift and completing a stock reconciliation in order to report on and account for variances.
    • Ensuring that all wastages and breakages during shift are disclosed and accounted for.
    • Ensuring staff meal purchases are being recorded and checking up on issuing to verify the content and quantity.
    • Ensuring cash management processes are followed.
    • Ensuring shortages are addressed and recovered.
    • Rostering of staff taking into account busy periods, events, operating hours to ensure that the Food and Beverage shift is sufficiently staffed and able to meet operational requirements.
    • Management of staff in terms of conduct, discipline and performance. Complete disciplinary actions/poor performance process when required.
    • Ensuring superior customer service and customer experience.
    • Ensuring timeous submission of daily, weekly, monthly Food and Beverage reports.
    • Conduct a meeting before the shift starts to direct the team and provide them with daily briefing.
    • Time management of waitrons/bartenders
    • Working closely with Food and Beverage Branch Manager to enquire about customer experience and areas of improvement to ensure that Food and Beverage experience attracts and retains customers/punters.
    • Any other ad hoc duties that might be required.

    What You’ll Bring To The Team:

    • Admits to errors and takes corrective action to avoid repetition
    • GAAP system experience in terms of understanding input into the system, maintaining the system and reporting via system generated results to reflect accurate information.
    • Ability to assert one’s influence over events in order to achieve goals; self-starting rather that accepting passively; taking action to achieve goals beyond what is required; being proactive.
    • Provide clear direction and performance feedback to staff.  
    • Maximize the talents of staff from different backgrounds to achieve sound organizational results
    • Identify, analyse, organise and solve problems and issues in a timely and effective manner.
    • Anticipate problems, identify root causes and take corrective action.
    • Evaluate effectiveness of a solution.
    • Consistently delivers required business results; sets and achieves goals, consistently complies with quality standards and meets deadlines; maintains focus on organizational goals
    • Optimal use of time to ensure maximum output and delivery as per required timeframes.
    • Prioritise and anticipate timeframes. Identify possible delays in advance and plan accordingly.

    Closing Date: 20 July 2025

    go to method of application »

    Team Leader (Mobile) - Bloemfontein

    With Hollywoodbets You Will:

    • Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
    • Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
    • Grow with our development plans and culture that allows you to further your career.

    You Bring

    • A minimum of 12 months in a leadership role
    • Track record of over-achieving quota
    • Ability to understand customer needs and handle different types of personalities
    • Strong listening, communication, presentation, and social skills
    • Valid Driver’s License

    A Bonus To Have:

    • Post-Matric Qualification

    What You’ll Do For The Brand:

    • Work closely with Area Managers to meet required targets
    • Plan marketing campaigns/promotions/events with the assistance of the Area Manager and regional marketing Team
    • Facilitate daily promotional activities
    • Ensure marketing material is available and in good condition for all campaigns. All campaigns/promotions should be completed successfully and professionally
    • Management of stock (daily report on stock levels and usage)
    • Measure the effectiveness of Use Promo Tracker to measure the effectiveness of the promotion/event/campaign
    • Conduct market analysis/research to make suggestions for improvements within the mobile department
    • Recruitment and interviewing in coordination with Area Manager and HR department
    • The performance and team management of sales agents this includes the setting of daily targets, completing performance reviews, (twice a year) conducting day-to-day people management functions such as HR/IR, and the poor performance of team members (PIP) function.
    • Management of team members leave, absenteeism, and attendance
    • Identify potential of Top Up Voucher Visiting outlets where required
    • Organise continuous training to ensure sales agents understand the different betting types, betting process, products and TUV
    • Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels
    • Ensure that cash-ups are done following the cash-up Responsible to ensure that there are no shortages. Report all shortages to management immediately
    • Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced
    • Submit Daily
    • Any other related duties that might be

    What You’ll Bring To The Team:

    • Good communication and interpersonal skills
    • Excellent Listening skills
    • Must be result driven
    • Good understanding of Mobile and Internet betting, betting procedures and types and TUV (top up voucher) distribution.
    • Strong system and sales knowledge

    Closing Date: 24 July 2025

    go to method of application »

    Betting Clerk

    With Hollywoodbets You Will:

    • Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
    • Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
    • Grow with our development plans and culture that allows you to further your career.

    A Bonus To Have:

    • Valid Driver’s License.
    • Diploma/degree
    • 1-2 years gambling industry experience

    What You’ll Do For The Brand:

    Branch Growth

    • Ensure betting boards are updated timeously.
    • Updating of memos, card changes, results and scratchings which occur throughout the day.
    • Be knowledgeable on all betting rules, odds and pay-outs.
    • Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
    • Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.

    Sales Administration

    • Manage cash within the branch according to defined processes/procedures and minimize risks, Theft/fraud.
    • Team members are to be alert to emerging attempts to defraud the company.

    Cash Management

    • Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
    • Interim checks must be done within the course of the day with the team leader on duty.
    • Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
    • Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

    Branch Appearance

    • Ensure that the branch is always neat and tidy according to Hollywood standards.
    • Ensure that your work stations is well maintained and in good working condition.
    • Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders
    • promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)

    Customer Service

    • Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
    • Pro-actively address customer complaints and ensure that customers are given positive feedback.
    • Build strong relationships with regular customers.
    • Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

    Compliance

    • Compliance and adherence to company's internal control policies.
    • Compliance to the code of ethics and escalate fraudulent activities.
    • Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
    • Credit bets are not allowed to be taken by any team member.
    • Team members on duty are not allowed to take bets wearing Hollywood uniform.
    • Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
    • Team members are not allowed to be behind the terminal counters when off duty.
    • Team members on duty are not allowed to utilize the Limited pay-out machine.

    Values

    • Actively promote the Hollywood values.
    • Live the values and lead as an example to other team members.

    What You’ll Bring To The Team:

    • Understanding main business drives to impact on decision making; demonstrating financial awareness; controlling costs and thinking in terms of profit, loss and added value
    • Demonstrates a good understanding of betting procedures
    • Understand the different betting types
    • Manage income and payouts, through following company policies practices and procedures to achieve profitable results and minimize financial losses.
    • Showing concern for all aspects of the job; accurately checking and following processes and tasks; maintaining responsibility over tasks and ability to identify irregularities
    • Identify, analyses, organize and solve problems and issues in a timely and effective manner.
    • Anticipate problems, identify root causes and take corrective action. Evaluate effectiveness of a solution
    • Following through and delivering results despite obstacles.
    • Admits errors and takes corrective action to avoid repetition. Approaches own work with dedication and high sense of responsibility
    • Making customers’ needs a primary focus of one’s actions.
    • Follow up on requests timeously to ensure that the final product or service meets expectations. Gives high priority to customer complaints

    Closing Date: 24 July 2025

    go to method of application »

    App Marketing Specialist

    With Hollywoodbets You Will:

    • Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
    • Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
    • Grow with our development plans and culture that allows you to further your career.

    You Bring:

    • Digital marketing experience
    • Media buying (online)
    • Account management
    • App Marketing / AOS / MMP

    A bonus to have:

    • Degree/ Diploma in Marketing or relevant field
    • Google Analytics

    What You’ll Do For The Brand:

    App Marketing Specialist Duties:       

    • Plan and execute targeted app advertising campaigns across various channels, including app stores, display networks, and mobile ad networks
    • Collaborate with cross-functional teams, including product, design, and development, to ensure app marketing initiatives align with overall business objectives
    • Ensure targets are achieved and manage, analyze and optimize campaigns to achieve and exceed KPI’s
    • Optimize app store listings, including app titles, descriptions, keywords, and visual assets, to improve discoverability and conversion rates
    • Ensure the growth of the various company apps and the portfolio as a whole
    • Provide ad-hoc, weekly and monthly reports to all internal parties based on performance per product and per campaign
    • Ensure continuous communication and meetings exist between all internal stakeholders to ensure target requirements are met
    • Research competitors and provide suggestions for improvement
    • Optimise advertising campaigns based off performance
    • Update necessary campaign budgets upon review
    • Keep up to date with the newest trends and different media platforms
    • Report to management and key stakeholders on the performance of campaigns
    • Source and implement campaign artwork for the various external digital placements
    • Implementation of campaign and partner tracking using our MMP
    • Work together with the compliance team to get digital campaign agreements in place
    • Join in campaign performance meetings to build direct relationships with external service providers
    • Ensure contracts are renewed accordingly
    • Ensure payment for campaigns are submitted timeously are actioned and admin tasks executed
    • Implement strategies to ensure acquisition of clients

    People

    • Clear communicator
    • Proactive
    • Ready to be accountable
    • Have a keen eye for detail
    • Proven multi-tasking record
    • Stress-tolerant and great at shifting priorities as demands change
    • Analytical thinker
    • Comply with company policy and values
    • A team player with exceptional organizational and technical skills
    • Excellent time management skills and the ability to cope with many projects at any given time
    • Open-minded and willing to make changes swiftly
    • High attention to detail
    • Possess the confidence to explain and sell ideas to colleagues

    Strong personality

    • Enthusiastic and a passion for what you do
    • Natural leadership ability with proven track record

    Compliance, Risk, and Quality

    • Compliance with company policies and procedures
    • Ensure insertion orders are reviewed and signed off on
    • Ensure contractual T’s & C’s are reviewed and approved
    • Ensure budgets are implemented across campaigns accordingly
    • Ensure artwork for time sensitive competitions or promotions are posted and removed on time
    • Ensure reporting is accurate and legible
    • Ensure logical saving of all contract, artwork roll outs, campaigns, approvals etc

    Growth and New Markets/Products

    • Maintains technical knowledge as well as builds new relationships by attending workshops and seminars
    • Keep abreast with competitor activity, market innovation, market trends, and customer trends
    • Ensure measures are put in place and steps are taken to achieve the short term, medium term, and long-term goals
    • Product innovation, new service offerings to customers
    • Source new customers

    What You’ll Bring To The Team:

    • High sense of accountability towards work
    • Consistently delivers required business results
    • Develop unique designs that convey a recognizable meaning
    • Ensure deadlines are met by using effective planning and coordinating
    • Strong analytical and computer skills

    Closing Date: 22 July 2025

    go to method of application »

    Mobile Clerk (Branches)

    With Hollywoodbets You Will:

    • Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
    • Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
    • Grow with our development plans and culture that allows you to further your career.

    You Bring:

    • Customer Service Experience

    A Bonus To Have:

    • Sales experience
    • Customer Service Experience

    What You’ll Do For The Brand:

    • Adherence to Hollywood dress code.
    • Dressed in Hollywood attire as per prescribed rules and regulations
    • Assist clients with account and betting queries
    • Assist clients with opening new Hollywood accounts to enable them to bet on their cellphones/website/Phone-A-Bet call center.
    • Reach mobile sales targets/targets related to the increase in mobile customer base.
    • Drive daily opening of new accounts through the effective demonstration and/or explanation of mobile site, usage methods and services to persuade punters to bet on their mobile devices or use account services.
    • Conducting user specific training where required to ensure punter knows how to navigate through the mobile application.
    • Drive mobile marketing campaigns at the branch/across branches to increase mobile sales/stakes and new accounts
    • Promote the mobile brand.
    • Set up and arrange displays at the branch to attract the attention of prospective and existing punters
    • Registering of new customer accounts.
    • Ensure that new accounts opened are FICA compliant.
    • Scan and submit FICA documents to the FICA department.
    • Submit FICA registration documents when opening a new account (FICA requirements: Clear ID and Proof of address not more than 3 months old)
    • Ensure that FICA documents are sent daily to the FICA Department. Ensure that a picture is submitted and is clear.
    • Ensure new customer uses the sign-up bonus to bet when account is opened. Show the customer how to bet on mobile application.
    • Keep work areas neat and tidy to promote a positive image to customers
    • Ensure that cash ups are done in accordance with cash up procedures.
    • Responsible to ensure that there are no shortages.
    • Report all shortages to management.
    • Ensure appropriate management/safekeeping and maintenance of the mobile equipment or inventory received
    • Be proactive by approaching and engaging with punters on the floor, marketing Hollywood and providing a customer services function.
    • Utilise the Helpdesk terminals to attract punters
    • Might be required to rove between branches or stores as per operational needs
    • Any other related duties that might be required in the branch

    What You’ll Bring To The Team:

    • Actively promotes and sells products or services. This includes marketing tactics, sales techniques, and sales control systems.
    • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • Use correct voice tone and apply content according to topic appropriateness. Uses voice to create and hold interest. Speaks with positive tone of voice
    • Consistently delivers required business results; sets and achieves goals, consistently complies with quality standards and meets deadlines; maintains focus on organizational goals
    • Understands TUV (top up voucher) distribution, the functionality of TUV and related processes
    • Understanding of the operating systems and software platforms
    • Demonstrates a good understanding of betting procedures
    • Understands the different betting types

    Closing Date: 24 July 2025

    Method of Application

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