Forensic Specialist at MultiChoice

Key Performance Areas

 Conducting investigations

 Conduct investigations

• Undertakes investigations into irregularities as directed by the Senior Manager: Forensic Services, under the oversight of the Senior Forensic Specialist, in line with best practices, internal protocols, and based on factual evidence.

Case logging and record keeping

• Promptly and comprehensively logs and initiates investigations into all allegations or suspicions received, relating to potential violations within the Group. 
• Maintains accurate and timely records of investigations in the case management system, ensuring key information and issues are properly documented and reported.

Evidence collection, evaluation and analysis

• Collects, verifies and analyses electronic data/ transactions from multiple systems and other sources and interprets documents to identify potential fraudulent trends and activities.
• Evaluates information by assessing the reliability of the source, and the validity and quality of information, to gain informed insights.

Suspect/ witness/ relevant individual identification and interviews

• Identifies suspects/ witnesses/ other relevant individuals and conducts interviews to gather information and substantiate findings
• Analyses the activities of individuals, groups, and organisations using appropriate techniques.

Evidence Compilation

• Collates and presents compelling, comprehensive evidence to support internal disciplinary processes and external proceedings (criminal and civil), with the aim of minimising financial loss, reputational damage, and other irregular behaviour.

Reporting/ deliverables

• Drafts clear and comprehensive investigation reports and communicates findings to relevant internal stakeholders.

Corrective action

• Ensures relevant corrective/ disciplinary action is taken in line with relevant policies and supports Human Capital and management where necessary

Control weakness identification

• Highlights potential system or process deficiencies based on investigation outcomes and recommends preventative measures, process improvements, and training initiatives to stakeholders.

Recovery procedures

• Supports the institution of recovery procedures in collaboration with Legal and other relevant stakeholders.

Law enforcement liaison

• Engages with law enforcement to support the prosecution of cases, ensuring compliance with applicable policies and legislation.

Cross-functional collaboration

• Works closely with internal departments including Legal, Human Capital, and Risk & Compliance to support investigations and ensure alignment.

Confidentiality management

• Handles highly sensitive and confidential information with discretion and professionalism.

Stakeholder Engagement

• Builds and maintains effective working relationships with business and functional stakeholders, ensuring management is kept informed of investigative developments.

Preventing and detection

• Control enhancement
• Supports the identification and implementation of long-term controls and solutions that strengthen the organisation’s resilience to fraud.

Insights and continuous Improvement

• Contributes to the identification of themes, trends, and lessons learned from investigations to support continuous improvement of business processes and the control environment.

Reporting 

• Provides input into reporting on fraud risk trends, control effectiveness, and mitigation actions to relevant stakeholders.

Awareness campaigns and planning

• Assists in initiating and planning fraud awareness campaigns and training sessions, both general and tailored to specific business areas.
• Identifies specific learning gaps and contribute to the development or refresh of fraud awareness training materials and courses to address those gaps.
• Supports the design and implementation of an annual fraud awareness training plan aligned with business needs and risk priorities.
• Ensures the smooth execution of fraud awareness training initiatives, including accurate recordkeeping and monitoring of participation and completion.

Qualification

• A Bachelor's degree or equivalent in Accounting and Finance, Internal Audit, Business or Law
• Professional qualification: CFE

Experience & Skills

3-5 years of the following forensics experience:

• Conducting forensic investigations within corporate environments, relating to white collar crime and, amongst others, conflicts of interest
• Preparing evidence files and interviewing witnesses and suspects
• Advanced technical report writing 
• Leading evidence in internal disciplinary proceedings and criminal/ civil prosecutions
• SAPS experience (including knowledge of prosecution procedures) is beneficial
• Understanding key features of laws relevant to the forensic investigations
• Good knowledge of information sources and evidence handling, specifically with reference to electronic evidence
• Demonstrate ability to analyse, evaluate and interpret data sets with a strong understanding and application of analytical techniques
• Experience with forensic data analytics
• Remedial action development
• Fraud awareness training experience
• Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors
• Established reputation for integrity, good judgment, fairness and discretion when dealing with staff and external parties
• Experience in business areas such as marketing, procurement, inventory management, human resources, finance, sales etc.
• Ability to effectively communicate complex technical findings, recommendations and trends into clear and concise written and verbal communication.